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Crowne Plaza Suffern-Mahwah

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Traveller (89)
Room & Suite (73)
Dining (4)
Overview
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3 Executive Blvd, Suffern, NY 10901-4113 See on map
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
3.5 Star accommodation
Additional information
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Offers from Crowne Plaza Suffern-Mahwah
Special Offer:Annual Sale
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Rooms
Nov. 25Nov. 26
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1 room, 2 adults, 0 children
Standard Room
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Reviews (465)
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434 results
Traveller rating
207
151
42
13
21
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LanguageEnglish
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207
151
42
13
21
Show reviews that mention
All reviews koi lounge front desk woodbury commons breakfast buffet koi fish business trip beautiful lobby nice hotel holiday inn room facing wedding weekend lobby area west point hotel restaurant this past weekend a great stay up to date
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1 - 5 of 434 reviews
Reviewed 1 week ago via mobile

Great hotel, beautiful decor. Newly renovated, rooms are spacious and Very clean. However no pool and he room has 3 games in all which is a dissapointment. But staff is extremely nice and accomodating.

Thank Rivka f
Response from Bob W, General Manager at Crowne Plaza Suffern-MahwahResponded 1 week ago

Dear Valued Guest, Thank you for the 5 stars and the great review! Please come back and visit us soon. Bob Wilson General Manager

Hotel's Favourite
Reviewed September 29, 2018

This hotel is top notch. The meeting room staff is wonderful, cooperative and go out of the way to please. The restaurant is absolutely surprising, namely very, very good. We ate here Tues, wed, and Thurs and not one bad meal, and I'll add all...More

Thank Doug F
Response from Bob W, General Manager at Crowne Plaza Suffern-MahwahResponded October 4, 2018

Dear Valued Guest, Thank you for the 5 stars and top notch comments. We all take pride in our hotel and love all of our guests. Please come back and visit us again soon. Bob Wilson General Manager

Reviewed 2 weeks ago

Booked and treated my family (3 rooms) suites with executive extras. Paid a lot of money extra for this. Hotel looked lovely and massive. Rooms were located at back in separate section. Included was access to executive lounge with drinks and canapé and continental breakfast....More

Thank Kezborn
Response from Bob W, General Manager at Crowne Plaza Suffern-MahwahResponded 1 week ago

Dear Valued Guest, I apologize we disappointed you. This is not what we want our guests to experience. We hope you will give us another try next time you are in the area. Bob Wilson General Manager

Reviewed 3 weeks ago

I am writing this review in pure disgust! Let me start by saying I have so much history with this hotel dating back to 2000 when it was a Holiday Inn. I loved the location, amenities and staff until recently and I WILL NEVER RETURN...More

Thank Wyquasia K
Response from Bob W, General Manager at Crowne Plaza Suffern-MahwahResponded 3 weeks ago

Dear Valued Guest, I apologize for your experience at our hotel. This has been addressed and explained with all parties concerned.

Reviewed 4 weeks ago via mobile

I believe the smallest details make the biggest difference. Let me explain. I arrive in the area early and head to a coffee shop to do some work since I was pretty sure I wouldn’t be able to check-in. 30 minutes or so into my...More

Thank Canoc21
Response from Bob W, General Manager at Crowne Plaza Suffern-MahwahResponded 4 weeks ago

Dear Valued Guest, WOW! What a great review! We are so glad we made your stay so enjoyable. Thank you for the great review and the 5 stars! We can't wait until you are able to visit us again. Bob Wilson General Manager

View more reviews
About
Description
Suffern-Mahwah Crowne Plaza Hotel and Conference Center also known as the GEM of Rockland County is situated in a distinctive setting. It features 230 artfully renovated guest rooms and suites, Flagstone's More Restaurant The Koi Lounge, a fully equipped 24 hour fitness center, and business center. It features the newest ballrooms in the county making it the perfect location for corporate conventions and meetings, weddings, bar/bat mitzvahs, and social events. Whatever the reason for your visit to our hotel, you can enjoy the tranquility of our countryside surroundings with easy access to the excitement of New York City. Not to be forgotten would be a shopping spree at the Woodbury Common Premium Outlets, with over 200 stores to choose from! Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Restaurant
Bar/Lounge
Air Conditioning
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Electric Vehicle Charging Station
Golf Course
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
Pool
Beachfront
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
230
Price range
US$112 - US$163 (Based on Average Rates for a Standard Room)
Formerly known as
Holiday Inn Suffern
Also Known As
Crowne Plaza, Suffern Hotel Suffern
,
Holiday Inn Suffern
,
Suffern Holiday Inn
Location
United States > New York > Suffern
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
230
Price range
US$112 - US$163 (Based on Average Rates for a Standard Room)
Formerly known as
Holiday Inn Suffern
Also Known As
Crowne Plaza, Suffern Hotel Suffern
,
Holiday Inn Suffern
,
Suffern Holiday Inn
Location
United States > New York > Suffern
Photos
Traveller (89)
Room & Suite (73)
Dining (4)
Business Centre & Event Rooms (10)
Nearby
Nearby HotelsSee all 2 nearby hotels
Howard Johnson by Wyndham Suffern
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Sheraton Mahwah Hotel
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4.22 km away
DoubleTree by Hilton Hotel Mahwah
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Super 8 by Wyndham Mahwah
334 reviews
4.47 km away
Nearby RestaurantsSee all 64 nearby restaurants
Bagel Boys
94 reviews
.52 km away
Applebee's
40 reviews
.77 km away
Sutter's Mill of Suffern Incorporated
72 reviews
.65 km away
Airmont Eats
14 reviews
.68 km away
Nearby AttractionsSee all 4 nearby attractions
Galaxy Lafayette Theatre
98 reviews
3.03 km away
Torne Valley Vineyards
57 reviews
4.80 km away
New York Country Club
5 reviews
5.84 km away
Ramapo Valley County Reservation
15 reviews
7.81 km away
Questions & Answers
Ask a question
KianSingapore
November 8, 2018|
AnswerShow all 2 answers
Response from Rivka f | Reviewed this property |
Yes they do, I think it's on the 2nd floor.
0
Votes
carlonana
March 13, 2018|
Answer
Response from choice9 | Reviewed this property |
West Nyack Car Service - Carlos at: (845) 422-0000 or 845-358-3131 it's best to text. About $110.00 including tip. The hotel may also have other recommendations.
0
Votes
Joanna S
July 21, 2017|
AnswerShow all 2 answers
Response from Leslie J | Reviewed this property |
The hotel has a shuttle service; however, I don't know all areas to which service is provided. Best bet is to call the hotel directly and inquire. Also, recommend Uber. I would not recommend car rental for driving into... More
0
Votes
Room Tips
"Don’t bother"
Kezborn
2 weeks ago
Read review
"Avoid any inside room. No data access there."
vlcnyc21
Oct. 12, 2018
Read review
"Don't get a room with the atrium view"
ReneeConnecticut
Sep. 4, 2018
Read review
"Windows facing exterior for a good cell phone reception"
snivsl
Sep. 3, 2018
Read review
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