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Crowne Plaza Suffern-Mahwah

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Traveller (89)
Room & Suite (72)
Dining (4)
Overview
  • Excellent49%
  • Very good36%
  • Average9%
  • Poor2%
  • Terrible4%
Travellers talk about
“koi lounge”(7 reviews)
“woodbury commons”(10 reviews)
“front desk”(57 reviews)
AMENITIES
Free Wifi
Free Parking
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
3 Star accommodation
All hotel details
Additional information
Offers from Crowne Plaza Suffern-Mahwah
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Offers from Crowne Plaza Suffern-Mahwah
Special Offer: Book Direct and Save
Hotel deals
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Rooms
Aug. 26Aug. 27
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (452)
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422 results
Traveller rating
202
148
41
12
19
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202
148
41
12
19
Show reviews that mention
All reviewskoi loungewoodbury commonsfront deskkoi fishbreakfast buffetbusiness tripbeautiful lobbynice hotelwedding weekendholiday innlobby arearooms are modernhotel restaurantthis past weekendconvenient locationbed was very comfortableking room
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1 - 5 of 422 reviews
Reviewed 2 days ago

On a recent drive from Montreal to New York, we stopped at the Suffern Crowne Plaza about one this side of New York. The room was comfortable and the staff helpful. Food in its on-site dining room is quite average.

Thank Leonard_vd_Heyden
Response from Bob W, General Manager at Crowne Plaza Suffern-MahwahResponded yesterday

Dear Valued Guest, Thank you for the comments. We hope you visit us again soon. Bob Wilson General Manager

Hotel's Favourite
Reviewed July 4, 2018

We lived in Rockland for 25 years and moved away a year ago and had to return for a wedding so we chose the Crowne Plaza. So happy we did! We were early at 11:30 AM and needed to change to wedding clothes and were...More

Thank Rick M
Response from Bob W, General Manager at Crowne Plaza Suffern-MahwahResponded July 9, 2018

Dear Rick M, Thank you for the 5 stars! We are all so pleased you enjoyed your stay with us. Please come back and visits us again. Bob Wilson General Manager

Reviewed 3 days ago via mobile

From the check in process to the rooms, to the most comfortable bed and pillows to the friendliest room attendants... The employees here made our stay perfect and we thank them all. We need to especially thank Jean the Bartender in the lounge area who...More

Thank estelle516
Response from Bob W, General Manager at Crowne Plaza Suffern-MahwahResponded 2 days ago

Dear Valued Guest, Thank you for the 5 stars! We all appreciate it and especially Jean. She is one of the many assets of the hotel that keep our guests returning. We all look forward to your return visits. Bob Wilson General Manager

Reviewed 4 days ago

To be honest, I always read reviews good and bad of every hotel I stay at and I really question the credibility of the people who wrote bad reviews of this place. Great staff, very clean common areas and rooms. It is a big hotel...More

Thank tlcoach14
Response from Bob W, General Manager at Crowne Plaza Suffern-MahwahResponded 2 days ago

Dear Valued Guest, Thank you for the honest review and the 5 stars! We are always amazed when we receive a negative comment. We all love our hotel and our guests and it is reflected the minute you enter the hotel. We all appreciate your...More

Reviewed 1 week ago via mobile

Nice place. Room had fridge and microwave. Very nice lobby area. Very helpful front desk staff. We had a few issues. I saw at least two spots on Wall that were results of chips. All in all though a very nice place. And I really...More

Thank TREK39
Response from Bob W, General Manager at Crowne Plaza Suffern-MahwahResponded 2 days ago

Dear Valued Guest, Thank you for the 4 stars! We appreciate it and look forward to your return visits. Bob Wilson General Manager

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Wheelchair Access
Room Service
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Concierge
Self-Serve Laundry
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$119 - US$170 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$119 - US$170 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (89)
Room & Suite (72)
Dining (4)
Business Centre & Event Rooms (10)
Questions & Answers
Ask a question
carlonana
March 13, 2018|
Answer
Response from choice9 | Reviewed this property |
West Nyack Car Service - Carlos at: (845) 422-0000 or 845-358-3131 it's best to text. About $110.00 including tip. The hotel may also have other recommendations.
0
Votes
Joanna S
July 21, 2017|
AnswerShow all 2 answers
Response from Leslie J | Reviewed this property |
The hotel has a shuttle service; however, I don't know all areas to which service is provided. Best bet is to call the hotel directly and inquire. Also, recommend Uber. I would not recommend car rental for driving into... More
0
Votes
Joanna S
July 21, 2017|
AnswerShow all 2 answers
Response from HollyY24 | Reviewed this property |
It's about 45 minutes to Manhattan; you can certainly take an Uber. Do you have the address for the Jehovah's Witness headquarters ?
0
Votes
Room Tips
"ask for room facing outside"
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"A good place to stay over night or local event activities."
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"All the rooms are away from the lobby so pretty quiet."
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"If you want a quiet room, ask for one around the outer perimeter; inner rooms face the lounge and it can be..."
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