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Quality Inn & Suites Downtown

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Quality Inn & Suites Downtown
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82 Reviews from our TripAdvisor Community

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Showing 79: English reviews
Level Contributor
4 reviews
Reviewed 2 days ago NEW

I can't say enough about the rooms at this hotel. The decor is very very nice. The color scheme, the bathroom, the service, the cleanliness - everything was superb. There was a nice selection at the morning breakfast as well and we really liked speaking with Pat. All in all it was a wonderful stay Black Friday weekend.

Helpful?
Thank Mark C
Level Contributor
5 reviews
Reviewed 3 days ago NEW

The hotel is located near downtown. We went to Dinosaur BBQ from here. We were given a map from the hotel and a few area attractions to see. The rooms were nice and updated. Bathroom was very clean. Definitely would recommend if you're in town.

Helpful?
Thank LarryHogan
Monroe, New York
1 review
Reviewed 2 weeks ago

I found the Comfort Inn and Suites in Syracuse to have a clean room, friendly staff, covinient parking and a comfy bed. Breakfast had a nice variety. I would defiantly stay again if I were to work in the area .

Review collected in partnership with this hotel

Helpful?
Thank 848roadrunner
san antonio, United States
2 reviews
Reviewed 2 weeks ago

Extremely clean, all new furniture and fixtures, I felt very safe for being downtown. It was so very convenient to downtown sites and freeways. The employees were friendly and helpful with places to visit, eat, and auto fueling.

Helpful?
Thank Sally H
Viraj P, General Manager at Quality Inn & Suites Downtown, responded to this review

Hello Sally, Thank you for staying with us and enjoying our newly renovated rooms. Thank you Viraj More 

Albany, New York
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

My family and I needed a close place near the hospital to stay while we visited our father who was gravely ill. The Quality Inn was very clean with an amazing staff. Pat the manager went above and beyond to help us with our accommodations as they varied from day to day varying with my dad's condition. Her compassion at... More 

Helpful?
Thank 37Traveler2
Viraj P, General Manager at Quality Inn & Suites Downtown, responded to this review

Hello, Thank for staying with us. We are sorry about your dad. We try to accommodate our guest as much we can. Hoping to see you again if you are in town. Thank you Viraj More 

2 reviews
Reviewed 4 weeks ago

Unfortunately I was disappointed with the cleanliness. First thing was a dirty washcloth was left in the shower which set the tone for me. It didn't appear to have been vacuumed in a while. The sink and tub drains were dirty with scum, I wiped it away to see if it was just a stain ring and that was not... More 

Helpful?
Thank Angie K
Viraj P, General Manager at Quality Inn & Suites Downtown, responded to this review

Hi Angela, Thank you for staying with us and leaving us a feedback. Please accept our apology as we dint met your expectations. Your feedback is very important for us and we are going to make sure things are taken care. Hoping to give us another opportunity when you are in town again. Thank you Viraj More 

Wilmington, Delaware
1 review
Reviewed 24 October 2016

Hotel room and desk service was outstanding, and would highly recommend this hotel for exceptional value. All the rooms in this hotel have been structurally remodeled recently so the rooms are like new and the appearance overall is outstanding - highly recommended.

Review collected in partnership with this hotel

Helpful?
Thank tommagee7
Viraj P, General Manager at Quality Inn & Suites Downtown, responded to this review

Hello Mr. Magee, Thank you for staying with us and likely our newly renovated rooms . Hoping to see you again if you are in town. Thank you Viraj More 

Cleveland, Ohio
Level Contributor
49 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 24 October 2016

The staff was very nice. I chose this hotel for the price and was pleasantly surprised by the overall quality of my stay. My room was clean and fairly dust free. I love a hotel that has windows that open. A bit of fresh air is always welcome, even on a chilly evening. It is close to some tasty restaurants... More 

Helpful?
Thank notaconelicker
Viraj P, General Manager at Quality Inn & Suites Downtown, responded to this review

Hi Notaconelicker, Its happy to hear that you liked our rooms and leaving us a comment. Thank you Viraj More 

Level Contributor
3 reviews
Reviewed 23 October 2016 via mobile

Good accommodations, apparently newly renovated rooms. Be aware that it does not have enclosed hallways as it a 3 story "motel type" Inn. Nice complimentary breakfast. Convenient location to Dinosaur BBQ. Would stay again.

Helpful?
Thank Carl K
Viraj P, General Manager at Quality Inn & Suites Downtown, responded to this review

Hi Carl, Thanks for staying with us and leaving us a comment. Thank you Viraj More 

Kingston, Canada
Level Contributor
3 reviews
Reviewed 17 October 2016

No issues what so ever here. Location great for the Landmark Theatre & downtown restaurant/pubs. Good selection for the continental breakfast. Clean updated rooms & very comfortable bed. Will definitely stay here again for our next show at the theater.

Helpful?
Thank gwhaley
Viraj P, General Manager at Quality Inn & Suites Downtown, responded to this review

Hello Gwhaley, Thank you for staying with us and enjoying our room, amenities and location. Thank you Viraj More 

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
A select-service hotel located in downtown Syracuse, NY. The hotel is located less than 1.5 miles to all major area hospitals, 0.5 miles to Armory Square (where there are many bars and restaurants), and 1.2 miles from Syracuse University. We are the best value in downtown Syracuse. Get a beautiful room at a beautiful price. ... more   less 

Additional Information about Quality Inn & Suites Downtown

Address: 454 James St, Syracuse, NY 13203-2225 (Formerly Econo Lodge Downtown)
Region: United States > New York > Finger Lakes > Syracuse
Price Range: $100 - $144 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites Downtown 2.5*
Number of rooms: 47
Reservation Options:
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Also Known As:
Econo Lodge Syracuse
Syracuse Econo Lodge
Hotel Style:
#2 Best Value Hotel in Syracuse
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites Downtown staff and other travellers.
2 questions
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Questions? Get answers from Quality Inn & Suites Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms are very small and the layout is tight.”
  • See the close proximate of the door, nice sized TV. Satelite kept conking out though
  • Small desk crammed into corner. Be careful opening bathroom door if someone is at desk. Very tig
  • From the far side of the bed you can see the cramped space between the bed and the dresser
 of 5 bubbles michaelalang2016, 21 Sep 2016 | Read review
“Room 301 was a quick trip up the steps from check in so I opted to skip the elevator. It was a corner room so had a nice view.”
 of 5 bubbles TrackMomof3, 28 Aug 2016 | Read review
“304 was a nice room”
 of 5 bubbles TaraL267, 17 Aug 2016 | Read review
“We liked the second floor, less traffic.”
 of 5 bubbles lswanekamp1, 29 Jul 2016 | Read review
“Higher numbered rooms are further from the main road, and hence, a little quieter.”
 of 5 bubbles L8033FSmarkm, 19 Jul 2016 | Read review
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