A great hotel in downtown Syracuse. Manger Thomas was incredibly helpful and understanding with problems during check in and resolved any issues promptly. Room was cozy and clean. Overall a 10 star experience.
The hotel is new, spotless clean, the bed is huge and very comfortable and serves a great breakfast! But the heating system in our room was too noisy so we couldn't sleep with it on and when it was on, it didn't really warm up our room.
If it wouldn't have been for that I would …
Gayatri the overnight clerk was very nice and hardworking. I saw her mopping up and cleaning up when we checked in late at night and when we came down early in the morning, she was setting out breakfast. The rooms were clean and comfortable as well.
This hotel has mixed reviews, but looking for value, we decided to try it for our one night stay, and glad we did. Our first floor king room was quite small but super clean with very comfortable bed and nice rain-shower update in the bathroom. The heater controls were not working…
The location is great and the price was phenomenal. We stayed in downtown for half the cost of the other hotels. The hotel has free internet, breakfast, and a fridge and microwave in every room. We stayed for two days interviewing for residency and everything was great.
"Third floor center of hallway"
"The room furthest from the lobby and gym was quiet"
"Ask for upstairs room not on ground looking at parking lot. Also corner room good because doesn't have window facing walkway."
"Exterior corridors, but no street noise was audible."
"I would go back, very secure and confortable and a few steps from downtown"