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Red Roof Inn Syracuse

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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Red Roof Inn Syracuse
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439 Reviews from our TripAdvisor Community

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Reviewed 1 week ago

Having to travel the I-90 corridor frequently, this motel has become one of my regular stopovers. It is located just off the exit and has a Denny's Restaurant right across the street. It is definitely not a 5-star hotel, but I have found the staff to be friendly and efficient, and the rooms to be clean and comfortable. Definitely a...

Thank MaineSafariman
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

We are pleased to hear that you have found your home away from home with us, during your travels on I90. We enjoy receiving feedback from our guests, and it gives our staff some knowledge that their work is appreciated. We look forward to your next visit to the area.

Reviewed 3 weeks ago via mobile

• Receptionist was EXQUISITE • ROOM SMELLED AMAZING, was extremely clean and was all you can ask for. • PRICES ARE AFFORDABLE • Dennys is across the street and if you do go, ask for Sarah in the evenings, SHES THE BEST!!! Very kind hearted, warm and VIBRANT!! Makes DENNYS the best place on earth! • a one night stay...

Thank Steph M
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

We feel very honored to know that you enjoyed your stay with us in Syracuse. Feedback like yours allows us to let the staff know that their hard work is appreciated. We will be sure to share your comments with them. We do look forward to your next visit to the area.

Woburn, Massachusetts
Reviewed 3 weeks ago

Thankfully the mattress was new and very comfortable, the pillows, however were a different story. My definition was they were like rocks - my husband thought that they were like granite. In any case, the pillows were horrible. This Red Roof Inn is in dire need of a makeover. There was no closet - clothes were hung by the sink....

1Thank Snowrella
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

Thank you for sharing your feedback on your recent stay with us. Comments like yours are not easy to hear, however they are a great advantage to us. It let's us know what areas of the Inn that we need to focus on. With our winter season just ending, we are looking forward to sprucing up the grounds and exterior...

Reviewed 4 weeks ago

Checked in as had previously stayed at another Red Roof Inn. Not all properties are cut from the same cloth. Check in agent was polite, although this visit I was told the reservation had to be placed in my husbands name as someone with my name was on a do not rent list. I was a little taken back as...

Thank Deanna F
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

We are very sorry to learn that you had an issue at the time of check in. I can assure you that this is not the norm for my inn. As for the smoking issues, although our rooms are a nonsmoking, our guests do take it upon themselves to smoke in them anyways. However, it is disappointing to learn that...

Pittsburgh, Pennsylvania
Reviewed 5 weeks ago

Basically booked this as a place to sleep after a leg of a long drive. Checked in after 12 midnight which staff was okay with. Got a free bottle of water. Room was clean, fairly modern, and the bed was clean and comfortable. I'd stay there again and recommend it. The hotel is very close to the Syracuse toll plaza...

Thank ChipCache
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

We appreciate your feedback on your recent stay. We hope that the rest of your trip went well for you, and we look forward to seeing you again in the future.

Long Island, NY
Reviewed 17 April 2017

We were in the area for a family event that only required a 1 night stay. Wanted something inexpensive and clean. and that is what we received. Rooms were clean, TV was fine, internet included. Would stay there again for a quick overnight stay. Great if you are not spending a lot of time in your room.

1Thank mrsstats
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

We are pleased to hear that you enjoyed your stay with us, and that we were able to meet your needs. We are in the business of clean, comfortable rooms at reasonable prices. We do offer some larger rooms on the property with a microwave and small refrigerator in them, as well as in room coffee. We hope that you...

Gansevoort, New York
Reviewed 15 April 2017

Spent two nights in a standard double room. The room was mostly clean, just bits of dust here and there, a few peanuts in the AC unit, and a zip tie behind the door. The sheets were clean, but the second day the covers were just pulled up, looked very messy. Positives: Low price, right off the interstate so very...

Thank acct97531
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

We are very sorry to hear that the noise from the Thurway was bothersome during your stay with us. When they build our inns, they try to locate us close to the highway for easy access. However, I don't think that the road noise is really ever taken into consideration. As for the housekeeping service during your stay, unless otherwise...

Seoul, South Korea
Reviewed 11 April 2017

Stayed 3 nights for my kid's college tour. Considered pricier options but Tripadvisor reviews made me believe this was a great bargain accommodation. I am glad I stayed here. Check in was a breeze, Josh at reception was cordial and room was clean. There is a convenience store 50 yards away that carried a beer called Yuenling, claimed America's oldest...

1Thank junp408
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

Thank you so much for sharing your information about your recent stay with us. In this day and age, I think that many companies are missing the basics. So, I am pleased to hear that we are good with the basics; clean, comfortable, good service at a reasonable price. I will be sure to pass your comments on to Josh...

Reviewed 30 March 2017 via mobile

This was an adequate place to stay while passing through town. Not nearly as renovated and remodeled as some of the Red Roof Inns that I have stayed at lately. It was clean and comfortable. We stayed on the third floor and used the stairs because the elevator had a terrible odor. The staff was friendly and the price was...

Thank Lisa H
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

We are very happy to receive your feedback on your recent stay. Our goal is to provide our guests with clean and comfortable rooms at reasonable prices. It appears from your comments that we did just that. We do hope that you will visit us again the next time that you are in the area.

Los Angeles
Reviewed 23 March 2017 via mobile

Stayed over one night on the way to visit child in college in Hamilton. Arrived in the evening after cross country flight and decided not to make the drive at night in an area unknown to me. I just wanted to urge anyone considering this place to give it a try. My room was basic, but clean and comfortable. No...

1Thank CurlyQLosAngeles
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

Thank you for sharing your feedback on your recent stay with us. At the present time, we do have our Superior King rooms and our Deluxe Doubles that do offer additional amenities in them, such as, in room coffee and small microwaves and refrigerators. We are very pleased to hear that you enjoyed your stay, and I will be sure...

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11/06/2017 12/06/2017
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  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Syracuse is the commercial and cultural hub of central New York State, and Red Roof Syracuse is convenient to so many Syracuse attractions! LeMoyne College, Hancock International Airport, and SUNY Health Sciences are within 10 minutes; the Amtrak Station and Carousel Center are 10 miles from the hotel, and Rosamond Gifford Zoo, Syracuse University, and the Carrier Dome are all within 15 miles. Red Roof Syracuse is within minutes of a shopping mall and many restaurants. The friendly staff ensures guests feel confident, significant, and delighted. Red Roof Syracuse is renovated with all new rooms, contemporary furniture, new bathrooms with granite countertops, a comfortable easy chair and more. All rooms offer free WiFi and a flat screen TV.. Experience our coffeehouse-style coffee and tea. This location offers “On Command Video” with a selection of free TV channels, pay-to-view premium channels, and movies, as well as music and games. One well-behaved family pet per room is welcome. ... more   less 

Additional Information about Red Roof Inn Syracuse

Address: 6614 Thompson Rd, Syracuse, NY 13206-1318
Region: United States > New York > Finger Lakes > Syracuse
Price Range: $67 - $151 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Syracuse 2*
Number of rooms: 114
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Also Known As:
Red Roof Inn Syracuse Hotel Syracuse
Syracuse Red Roof Inn
Hotel Style:
#1 Best Value Hotel in Syracuse
#10 Business Hotel in Syracuse
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn Syracuse staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bottom floor easier, there is an elevator though. Motel style”
214deannaf, 28 Apr 2017 | Read review
“good value”
ChipCache, 25 Apr 2017 | Read review
“Try for an odd number room, lower number (101-119, 201-219, 301-319) for lower road noise.”
acct97531, 15 Apr 2017 | Read review
“Ask for a room away from the noise of the highway.”
janea788, 27 Dec 2016 | Read review
“We always ask for a ground floor superior king. It comes with fridge, microwave and nice work area.”
L338WJfredm, 14 Dec 2016 | Read review
5 of 5
US$45* /night
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Prices are for 1 room, 2 adults
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