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Red Roof Inn Syracuse

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Red Roof Inn Syracuse
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420 Reviews from our TripAdvisor Community

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There are newer reviews for Red Roof Inn Syracuse
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Showing 403: English reviews
israel
Reviewed 14 October 2016 via mobile

Stay away from this dump! We asked for non smoking rooms and ended up with stinking clothes the next day.... poor service and looks like a run down motel and not a respectable place for a family. It cost just like others we stayed at...over 100 dollars per night for 3 people in one room. Stay away!!!

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Helpful?
Thank talcoIsrael
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

I am very disappointed in your feedback on your recent stay with us in Syracuse. We service many guests on a weekly and daily basis, and comments like yours are not nice to hear, but it does give us another perspective on our business. It lets us know what areas to focus on, in order to improve. I am sorry...

Brooklyn, New York
Reviewed 2 October 2016

I stayed here with a group of friends a few weeks ago while we were arriving late from the airport. The price was hard to beat, but of the three rooms we booked, all of them reeked of smoke. Not that someone had just smoked in the room, but that there were decades worth of smoke in the room. It...

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Helpful?
Thank amsherad
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

We are very disappointed to learn that your stay was not a pleasant one with us. I do hope that you reported the issue to the front desk during your stay, so that we could make things right for you. At the present time, we have been renovated and are 100 smoke free. However, at times, our guests do take...

Reviewed 7 September 2016 via mobile

I stayed two nights with my boyfriend. He lives in NYC and I live in Toronto -Syracuse is the middle point. Room was very clean and a pretty decent size with an upgraded feel to it. It felt safe and comfortable. The price was superb. I really don't have any complaints. They do have complimentary tea and coffee near the...

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Helpful?
Thank Laura S
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

We are pleased to receive such positive feedback on your recent stay with us. The next time that you are in the area, be sure to check with the front desk on some local breakfast suggestions. We do have a couple of small diners close to the inn that are worth the visit. We do hope that you and your...

Kitchener
Reviewed 22 August 2016

We stayed here for 1 night only, where looking for a bed to sleep only and that what we got! nothing special, no Coffee maker, no Iron, no hair dryer! BASIC would not stay again, pay a little extra and be happy some where else!

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Helpful?
Thank Eutin1
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

I'm very sorry to hear that our in room amenities did not meet your expectations. At the present time, our Superior King rooms at the inn offer all of the additional amenities that you mentioned. We also have some items, such as irons, ironing boards and hair dryers available at the front desk upon request. As well as coffee and...

East Meadow, New York
Reviewed 16 August 2016

I normally stay at Red Roofs when I need a night to stay a night out of town. The rooms are normally very clean and a good value. This time was a little different. The biggest difference was the shower/bathtub at this location. The tub was so thin that I couldn't stand facing the shower head. Additionally, the tub floor...

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Helpful?
Thank YankeeJeff
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

Thank you for sharing your feedback on the bathtub in your room. I'm very sorry to heat that it did not meet your expectations. I will be sure to share your feedback with the corporate offices for their review. We do hope that you will reconsider staying with us again in the future.

Englewood, Colorado
Reviewed 14 August 2016 via mobile

The rooms are clean. Love the hardwood look floor. Staff was very nice. Good reasonable motel. Restaurants close by. They only have a few rooms with refrigerators so if you want one, reserve early. Hard pillows

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Helpful?
Thank Joyce S
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

Cleanliness is on the top of our list. So, we are very pleased to hear that your room was clean and presentable upon your arrival. We do offer two room types with the refrigerators in them. The Superior King rooms and the Deluxe Double rooms. So, if the extra amenities are what you need during your stay, be sure to...

Ayr, United Kingdom
Reviewed 11 August 2016

We mainly stayed here so we could visit dinosaur BBQ, as it was on the route for our road trip. It was well worth it. Had no problems with the red roof, room was very clean, good air con and great value.

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Helpful?
Thank MarinersTours
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

Thank your for sharing your comments with us on your recent stay. Clean comfortable rooms are the goal of our inn, as well as great service. So, we do hope that you will visit us again when you are in the area.

Denver, Colorado
Reviewed 9 August 2016

While the bath was clean the rest of the room was pretty disgusting. Old, Old, Old. Children playing outside at 2 a.m. in the morning. There are plenty of other better hotels in the same area that are superior. Would not stay here again. Red Roof should implode this building, the worst hotel in our three week road trip.

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Helpful?
Thank davidvanlauwe
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

I'm disappointed to hear that you stay with us was not a pleasant one. Comments likes yours are hard to hear, but it let's us know where we need to focus our efforts in order to improve. We do hope that you will reconsider giving us another chance to meet your lodging needs in the future.

Belleville, Canada
Reviewed 6 August 2016

Very good location for our yearly golf trip to Syracuse. Cost is very good for room supplied and all of our group are extremely satisfied with this facility which is centrally located to our golf destinations. There are several restaurants and shopping facilities in the immediate area.

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Helpful?
Thank Larry C
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

Thank you for sharing your feedback on your recent stay. We enjoy having your group with us every year. I'm pleased that you have found your accommodations satisfactory for you needs. We look forward to seeing your and the gang again next Summer.

Port Republic, Maryland
Reviewed 1 August 2016

I Booked A Room Online and Upon Arrival From Out Of State Was Told The Room Rate Was ( With Military Discount ) A Good And Fair Rate As Described !! I thought !! But Turned Out To Be Much Different Per Night Than Quoted. I Was Charged Different Rates Per Each Night I Stayed. Only Found This Out When...

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Helpful?
Thank Michael K
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

I'm very disappointed to hear that you experienced some issues during your recent stay with us. Our rates do fluxuate between weekday and weekend. However, this should have been conveyed to you at the time of your reservations. As for the guests, we do have staff on the property 24 hours a day to address any issues that are reported...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Syracuse is the commercial and cultural hub of central New York State, and Red Roof Syracuse is convenient to so many Syracuse attractions! LeMoyne College, Hancock International Airport, and SUNY Health Sciences are within 10 minutes; the Amtrak Station and Carousel Center are 10 miles from the hotel, and Rosamond Gifford Zoo, Syracuse University, and the Carrier Dome are all within 15 miles. Red Roof Syracuse is within minutes of a shopping mall and many restaurants. The friendly staff ensures guests feel confident, significant, and delighted. Red Roof Syracuse is renovated with all new rooms, contemporary furniture, new bathrooms with granite countertops, a comfortable easy chair and more. All rooms offer free WiFi and a flat screen TV.. Experience our coffeehouse-style coffee and tea. This location offers “On Command Video” with a selection of free TV channels, pay-to-view premium channels, and movies, as well as music and games. One well-behaved family pet per room is welcome. ... more   less 

Additional Information about Red Roof Inn Syracuse

Address: 6614 Thompson Rd, Syracuse, NY 13206-1318
Region: United States > New York > Finger Lakes > Syracuse
Price Range: $70 - $94 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Syracuse 2*
Number of rooms: 114
Reservation Options:
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Also Known As:
Red Roof Inn Syracuse Hotel Syracuse
Syracuse Red Roof Inn
Hotel Style:
#1 Best Value Hotel in Syracuse
#10 Business Hotel in Syracuse
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn Syracuse staff and other travellers.
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Melbourne, Australia
Utica, New York
over a year ago
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Questions? Get answers from Red Roof Inn Syracuse staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book Ahead and Ask For a Drive-Up Room”
 of 5 bubbles MichaelUSMC, 10 Nov 2016 | Read review
“Ground floor is very convenient but it does offer lifts.”
 of 5 bubbles KirstieG1646, 26 Oct 2016 | Read review
“Maybe Stay At Another Hotel Or Inn !!”
 of 5 bubbles W2045POmichaelk, 1 Aug 2016 | Read review
“We always ask for a room on the ground floor to unload easily from the car. There are elevators to the 2nd and 3rd floor.”
 of 5 bubbles Sally60763, 24 Jul 2016 | Read review
“maybe ask for one with no carpet - likely to be a bit cleaner”
 of 5 bubbles Deb1B2, 10 Jun 2016 | Read review
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