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Best Western Syracuse Airport Inn

Booking.comUS$110*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Best Western Syracuse Airport Inn
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530 Reviews from our TripAdvisor Community

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Showing 524: English reviews
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Reviewed yesterday NEW

Just a sad place to stay and I guess they got you because it's an airport hotel so if you have an extremely early flight and don't want to have to drive an hour or more to catch a flight you have to stay there. They use to give free parking and shuttle service to the airport but no longer....

Review collected in partnership with Best Western
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Helpful?
Thank O2471DSgarys
South Florida, Florida
HOTEL’S FAVOURITE REVIEW
Reviewed 11 March 2017

Took a trip to the Adirondacks on a cold March weekend, arriving near midnight at the Syracuse airport. We could not pick up our car until the following morning. We called the Best Western Airport Hotel and their shuttle came to pick us up at 11:55 PM. That was huge. Heather was ready and waiting for us and was a...

Review collected in partnership with Best Western
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Helpful?
Thank naturalbeauty53
About Hotel's Favourite Review
BWSAIGM, General Manager at Best Western Syracuse Airport Inn, responded to this review

Dear naturalbeauty53, Thank you for reviewing our Hotel on Tripadvisor. I appreciate your taking the time to let us know how your stay was. It is always gratifying to know that our performance was effective and appreciated. I am grateful you took the time to let us know of your satisfaction. We appreciate your patronage and hope you stay with...

Reviewed 2 days ago NEW

I need a clean room and comfortable bed for the night, Best Western Syracuse Airport Inn filled my need completely. I registered, left my bags in my room and took my daughter and granddaughter to dinner at the restaurant. The reasonably priced food was very good and coffee was excellent. All the staff was very helpful and friendly. Room was...

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Helpful?
Thank Yvonne G
BWSAIGM, General Manager at Best Western Syracuse Airport Inn, responded to this review

Thank you so much for taking the time to write such a great review about us for all future travelers to read. We are so excited you enjoyed your stay. We strive to make you feel at home when you are with us and there is nothing better than blending your family with our Best Western family. See you again...

Chapel Hill, North Carolina
Reviewed 2 days ago NEW

Dirty bath. Floor. Black hairs all over. Short, long, curly and straight. I have white hair. I heard through paper-thin walls--everyone's wake up calls and showers. Awful place. The staff is very nice. Free shuttle to the airport.

Review collected in partnership with Best Western
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Helpful?
Thank 319judithw
BWSAIGM, General Manager at Best Western Syracuse Airport Inn, responded to this review

Thank you so much for taking the time to share your experience with us. I am sad to learn that your stay was not enjoyable. Your comments on our housekeeping are duly noted and have already been passed to our housekeeping manager to make sure these issues are properly addressed to not happen again. Please come back and visit us...

Warrens, Wisconsin
Reviewed 1 week ago NEW

There is NO elevator and the only staircase is very narrow.. Lobby does not look like it has been touched in years. Rooms have very outdated furniture, bedding. carpeting. dreary looking. Bathroom has old metal foot flush toilet and the bath/shower fixture is awful. Could hardly turn water on and off and adjust water temperature. . THIS WHOLE BUILDING INSIDE...

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Helpful?
Thank sangrobel
BWSAIGM, General Manager at Best Western Syracuse Airport Inn, responded to this review

Thank you for taking the time to review our hotel. I am disappointed we failed to handle all of your requirements in a satisfactory manner. We appreciate your patronage and hope you will stay with us the next time you are in Syracuse. Sincerely, Scott Parody General Manager

syracuse, United States
Reviewed 1 week ago

Excellent location when flying into Syracuse. Shuttle runs early in the morning (4 am) and well into the evening. Quiet and comfortable with a friendly staff. Convenient nice restaurant for evening dining and waffles for breakfast!

Review collected in partnership with Best Western
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Helpful?
Thank A1519HVjeans
BWSAIGM, General Manager at Best Western Syracuse Airport Inn, responded to this review

Thank you so much for taking the time to leave such a positive review. We are so glad to hear that our prime location offered convenience and flexibility during your stay with us. Please come back and visit us again soon! Sincerely, Scott Parody General Manager

Pasadena
Reviewed 1 week ago

I was propositioned by two rather large black prostitutes in the parking lot upon arrival. I hadn't even checked into the hotel yet and they were asking me if I wanted some company and what my room number was. I thought this was rather rude as my wife was sitting in the front seat of our car when they were...

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Helpful?
1Thank U1874LBrichards
BWSAIGM, General Manager at Best Western Syracuse Airport Inn, responded to this review

Dear Richard and Carol Brown, Thank you for your comments concerning your stay at the Best Western Syracuse Airport Inn. I appreciate your taking the time to review our hotel on Trip Advisor and hope you will accept my apologies for any inconvenience you experienced. We pride ourselves on our professionalism in the business of making our Guests comfortable and...

Hilton Head, South Carolina
Reviewed 2 weeks ago

The only airport hotel I've encountered that is a 3-4 minute walk from the terminal, across the parking lot. (There is a van, but who needs it?) There are a lot of food choices at the free breakfast, to the point that one hardly needs a lunch.

Review collected in partnership with Best Western
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Helpful?
1Thank TomHHI
BWSAIGM, General Manager at Best Western Syracuse Airport Inn, responded to this review

Thank you for your cooperation in taking the time to review our hotel. Your comments on our services were most generous and shall be passed on to the appropriate staff members. We appreciate your patronage and look forward to your return. Sincerely, Scott Parody General Manager

Saskatchewan, Canada
Reviewed 3 weeks ago

This hotel is right by the airport and offers a shuttle service so when you need to catch a flight, it is the place to stay. The room was spacious and the price is very reasonable. It is also very close to the Destiny USA Mall which was great!

Review collected in partnership with Best Western
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Helpful?
Thank Lesley C
BWSAIGM, General Manager at Best Western Syracuse Airport Inn, responded to this review

Thank you for taking the time to tell us of your satisfaction with our accommodations and service during your recent visit at our Hotel. It is always gratifying to know our performance was effective and appreciated. We appreciate your patronage and look forward to your return. Sincerely, Scott Parody General Manager

Reviewed 3 weeks ago

Great place to stay for an early flight! Comfortable rooms! Breakfast was nice and ready at 4am for early flights. Shuttle service to the airport is nice. We stay there anytime we have an early flight out of Syracuse Airport.

Review collected in partnership with Best Western
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Helpful?
Thank Scott A
BWSAIGM, General Manager at Best Western Syracuse Airport Inn, responded to this review

Thank you for taking the time out of your busy schedule to write such a complimentary review. I am passing on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. We appreciate your patronage and look forward to your return. Sincerely, Scott Parody General Manager

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities

Additional Information about Best Western Syracuse Airport Inn

Address: 900 Col Eileen Collins Blvd, Syracuse Hancock International Airport, Syracuse, NY 13212
Region: United States > New York > Finger Lakes > Syracuse
Price Range: $129 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Syracuse Airport Inn 2.5*
Number of rooms: 95
Reservation Options:
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Also Known As:
Best Western Syracuse Airport Hotel Syracuse
Best Western North Syracuse
Syracuse Best Western
North Syracuse Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Syracuse Airport Inn staff and other travellers.
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Questions? Get answers from Best Western Syracuse Airport Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay on 1st floor if it is hard to manage on narrow stairways to 2nd floor”
sangrobel, 23 May 2017 | Read review
“The only good thing i can say about this place now is that it is convenient for early or late flights.”
tapper54, 16 Jan 2017 | Read review
“Ask for a Main Floor room”
C8363XAroberts, 10 Jan 2017 | Read review
“Pick another hotel”
scubafc, 16 Dec 2016 | Read review
“The rooms with two double beds are much larger than the room with one king.”
798WilliamS, 7 Nov 2016 | Read review
5 of 5
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US$110* /night
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Prices are for 1 room, 2 adults
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