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BEST WESTERN Syracuse Airport Inn

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BEST WESTERN Syracuse Airport Inn
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511 Reviews from our TripAdvisor Community

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Hamilton, New York
Reviewed 25 April 2016

I am in and out of Syracuse Airport all the time and stayed here many times because it was convenient but if one looks around just a bit there are much better deals that include parking your car. This place is old and getting older all the time but the prices are going up . They need to put some...

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Helpful?
Thank Christine B
BWSAIGM, General Manager at BEST WESTERN Syracuse Airport Inn, responded to this review

Dear Christine B, Thank you for your cooperation in taking the time to review our Hotel on Trip Advisor following your recent visit to the Best Western Syracuse Airport Inn. I am disappointed we failed to give you the fine accommodations and consideration we strive for with all our guests- the type of service we take pride in. Please know...

Reviewed 22 April 2016

Water lines rattling in walls and acknowledgement by staff this this was a known problem. No offer to fix problem. People in neighboring rooms complained as well, staff seemed to not care. Would not recommend to others. Holiday Inn close by would be next choice for next trip to area.

Review collected in partnership with Best Western
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1Thank brianbY5073DA
BWSAIGM, General Manager at BEST WESTERN Syracuse Airport Inn, responded to this review

Dear brianbY5073DA, Thank you for your comments concerning your stay at the Best Western Syracuse Inn. I appreciate your taking the time to review our Hotel and hope you will accept my apologies for any inconvenience you experienced. I have investigated your comments and will take steps to ensure that the problems you experienced do not happen again. My staff...

Lansing, New York
Reviewed 21 April 2016

This was a great pre-flight stay over, with parking during our trip. We had to be at the airport by 5 for a flight to JFK, so rather than fight an hour plus drive, we stayed at the BW Airport. They are right at the airport, with a fast shuttle in both directions (you could walk if you really had...

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Helpful?
Thank RWGarnett
BWSAIGM, General Manager at BEST WESTERN Syracuse Airport Inn, responded to this review

Dear RWGArnett, Thank you for taking the time to tell us of your satisfaction with our accommodations and service during your recent visit at our Hotel. We certainly enjoyed having you stay with us. It is always gratifying to know that our performance was effective and appreciated. I am grateful you took the time to let us know of your...

Ottawa, Canada
Reviewed 14 April 2016

We were pleasantly greeted when we arrived without a reservation. The bed was comfortable. The bathroom was right out of the '60's and needs updating. That being said the real jewel is the restaurant. The server exuded local charm and was attentive without being obtrusive. I asked for the roast beef and it was nothing short of excellent. My wife...

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Helpful?
Thank Stuball1
BWSAIGM, General Manager at BEST WESTERN Syracuse Airport Inn, responded to this review

Dear Stuball1, Thank you for taking the time out of your busy schedule to write such a complimentary review of our Hotel. Thank you for your kind comments regarding our staff and service in the Restaurant. It is gratifying to know that our performance was effective and appreciated. I am grateful you took the time to let us know of...

Reviewed 4 April 2016

Great service and very comfortable room. Food and service during dinner was very friendly & professional. Breakfast was good; might have enjoyed some more choice of fresh fruit. Felt safe and night was quiet.

Review collected in partnership with Best Western
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Helpful?
Thank Malle R
BWSAIGM, General Manager at BEST WESTERN Syracuse Airport Inn, responded to this review

Dear Malle R, Thank you for taking the time out of your busy schedule to write such a complimentary review of our Hotel. I am passing on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. We appreciate your patronage and hope you will stay with us the next time you are...

Potsdam
Reviewed 25 March 2016

The staff here was very friendly and made sure we were taken care of, shuttle was quick and efficient. Great breakfast variety of hot and cold. Great coffee. Didn't realize they have a restaurant. Easy to get to, close to 81. Park and fly option is available.

Review collected in partnership with Best Western
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Helpful?
Thank Larry R
BWSAIGM, General Manager at BEST WESTERN Syracuse Airport Inn, responded to this review

Dear Larry R, Thank you for taking the time out of your busy schedule to write such a complimentary review of our Hotel. I am passing on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. We appreciate your patronage and hope you will stay with us the next time you are...

Ocala, United States
Reviewed 21 March 2016

It is very easy to get to and close to the airport. It has a very small bar/restaurant and they have a free breakfast that starts at 4 am. It is also very easy to get to and out of when driving. You also can leave your car there if going on a cruise or vising Disney Land.

Review collected in partnership with Best Western
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Thank Vivian Phoebe G
BWSAIGM, General Manager at BEST WESTERN Syracuse Airport Inn, responded to this review

Dear Vivian Phoebe G, Thank you for taking the time out of your busy schedule to write such a complimentary review of our Hotel on Trip Advisor. It is always gratifying to know that our performance was effective and appreciated. I am grateful you took the time to let us know of your satisfaction. We appreciate your patronage and hope...

Syracuse
Reviewed 21 March 2016

This hotel is basic and it met our needs for a flight leaving at 5:45am. The shuttle starts leaving at 4:15am and due to the fact there were many travelers needing to the get to the airport, the driver started the shuttle before 4:00am.....Great customer service. The driver is very friendly and it is only a 5 minute ride. Bari...

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Helpful?
Thank Thomas K
BWSAIGM, General Manager at BEST WESTERN Syracuse Airport Inn, responded to this review

Dear Thomas K, Thank you for taking the time out of your busy schedule to write such a complimentary review of our Staff and Services on Trip Advisor. I am passing on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. We appreciate your patronage and hope you will stay with us...

Kingston, Canada
Reviewed 16 March 2016

I am very glad I chose to stay at Best Western. I had an early morning flight the next day and thanks to Best Western it was very easy to get to the airport. I parked my car at the hotel for a reasonable rate and they shuttled me to and from the airport. Breakfast also started at 4AM so...

Review collected in partnership with Best Western
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Helpful?
Thank Jillian S
BWSAIGM, General Manager at BEST WESTERN Syracuse Airport Inn, responded to this review

Dear Jillian S, Thank you for taking the time out of your busy schedule to write such a complimentary review of our Hotel. It is always gratifying to know that our performance was effective and appreciated. I am grateful you took the time to let us know of your satisfaction. We appreciate your patronage and hope you will stay with...

Boston, Massachusetts
Reviewed 11 March 2016

We were diverted here due to weather late at night. Once the staff knew my 92-yr-old mother was not able to walk a distance unaided, they stepped up and made sure we had a room adjacent to the lobby. She was helped from the taxi, luggage was placed outside the room, and check-in was accomplished while we were seated by...

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Helpful?
Thank sue m
BWSAIGM, General Manager at BEST WESTERN Syracuse Airport Inn, responded to this review

Dear Sue M, On behalf of the staff of the Best Western Syracuse Airport Inn I would like to thank you for your recent review of our Hotel. We try in every way possible to offer you the finest service, forever mindful that our Guests deserve the best treatment. We appreciate your patronage and hope you will stay with us...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities

Additional Information about BEST WESTERN Syracuse Airport Inn

Address: 900 Col Eileen Collins Blvd, Syracuse Hancock International Airport, Syracuse, NY 13212-3913
Region: United States > New York > Finger Lakes > Syracuse
Price Range: $135 - $191 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Syracuse Airport Inn 2.5*
Number of rooms: 95
Reservation Options:
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Also Known As:
Best Western Syracuse Airport Hotel Syracuse
Best Western North Syracuse
Syracuse Best Western
North Syracuse Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Syracuse Airport Inn staff and other travellers.
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Questions? Get answers from BEST WESTERN Syracuse Airport Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The only good thing i can say about this place now is that it is convenient for early or late flights.”
 of 5 bubbles tapper54, 16 Jan 2017 | Read review
“Ask for a Main Floor room”
 of 5 bubbles C8363XAroberts, 10 Jan 2017 | Read review
“Pick another hotel”
 of 5 bubbles scubafc, 16 Dec 2016 | Read review
“The rooms with two double beds are much larger than the room with one king.”
 of 5 bubbles 798WilliamS, 7 Nov 2016 | Read review
“First floor toward back of hotel”
 of 5 bubbles 387virginias, 2 Nov 2016 | Read review
5 of 5