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Candlewood Suites Syracuse Airport

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Traveller (21)
Room & Suite (41)
Pool & Beach (1)
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Overview
  • Excellent44%
  • Very good28%
  • Average18%
  • Poor7%
  • Terrible3%
Travellers talk about
“syracuse airport”(23 reviews)
“front desk”(44 reviews)
“full kitchen”(13 reviews)
AMENITIES
Free Wifi
Parking
Non-Smoking Hotel
Free Airport Transportation
Suites
Fitness centre
Kitchenette
2 Star Hotel
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Additional information
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (271)
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Traveller rating
113
75
51
19
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113
75
51
19
10
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All reviewssyracuse airportfront deskfull kitchenpark and flythe maintenance manfrequent travelerkitchen areathe shuttle driverlittle thingsearly flightstaying at this hotelbed was comfortablethe holiday inn expresshome away from homecleaning staffcoffee makerfitness room
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71 - 75 of 268 reviews
Reviewed November 3, 2015

we were looking for a relatively cheap place to stay in Syracuse, and also needed a place that would allow us to bring our dogs. I was a bit concerned as I've stayed in Syracuse a few times (son attends Syracuse University), and have never...More

Thank APSVT
Reviewed September 30, 2015

I stayed 1 night in late September. The hotel is on a small highway connected to a major highway, convenient for drivers. I had a room facing a side street so was very quiet. The air-con was very noisy, but because of the cool weather,...More

2  Thank GBay
Response from IHGCare, Guest Relations Manager at Candlewood Suites Syracuse AirportResponded October 16, 2015

Dear GBay, Thank you for your stay and for leaving a review about our hotel on TripAdvisor. We appreciate that you have highlighted aspects that you liked at our hotel, specifically our comfortable rooms, convenient location, and our free Wi-Fi. However, I would like to...More

Reviewed September 21, 2015

This place needs more work. Hallway of non-smoking area on fourth floor smelled of cigarets. Bed was placed so near one wall that you had to climb in the other side, and there was no lamp on that side to read by. In the morning,...More

1  Thank 872ducky
Response from Edward B, General Manager at Candlewood Suites Syracuse AirportResponded September 22, 2015

Hello 87ducky, We apologize that you didn't enjoy the layout of the room. With all of the items that we have to get into the rooms including the kitchens and recliners we do not have room to put a nightstand on both sides of the...More

Reviewed September 13, 2015

Just stayed for a weekend shopping trip. Quick check in and easy parking. The room was clean and a good size. We had a two bed room. Beds were comfortable. Nice to have a full fridge. They had a dvd player in the room and...More

1  Thank ericainottawa
Response from Edward B, General Manager at Candlewood Suites Syracuse AirportResponded September 18, 2015

Hello Ericainottawa, We are happy to hear that you enjoyed your recent stay with us. Just a note about the DVD Library, we have a book at the front desk of all the DVD's available. We will put a sign in the Lending Locker to...More

Reviewed September 9, 2015

Not bad for the price. We stayed one night the night before a flight to the islands with our grown children. The "kids" slept on the pull out couch, it was small and uncomfortable but the queen bed was comfy.More

Thank sheilac655
Response from Edward B, General Manager at Candlewood Suites Syracuse AirportResponded September 11, 2015

Hello SheilaC655, Thank You for taking the time to share your comments regarding your recent stay with us. We are happy to hear that you found our new mattresses to be comfortable in the room. We are sorry that your "kids" did not sleep comfortably...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Shuttle Bus Service
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Self-Serve Laundry
Dry Cleaning
Banquet Room
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$98 - US$179 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Syracuse
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$98 - US$179 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Syracuse
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (21)
Room & Suite (41)
Pool & Beach (1)
Business Centre & Event Rooms (3)
Questions & Answers
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AmberLovee
December 14, 2016|
AnswerShow all 4 answers
Response from Bill S | Reviewed this property |
Certainly anything longer than a week though you have to contact the Sales Office. That is how I negotiated my rate. The hotel is in immaculate condition, the staff is over and beyond friendly and willing to help with... More
0
Votes
patordaveb
July 8, 2015|
AnswerShow all 3 answers
Response from Donna L | Reviewed this property |
The suites have a cook top stove, microwave, and full size refrigerator. Grocery store is close by to get what you need.
0
Votes
Room Tips
"I always stay in a room facing the front of the hotel."
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"Turn the ice maker on in your room when you first arrive. Use the IHG app to book the lowest rate..."
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"Great coffee downstairs in the cafe"
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"First floor near end of hall if you have a pet."
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