We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crowne Plaza Hotel

Traveller (201)
Room & Suite (97)
Dining (8)
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"template":"ibex_photo_carousel__widget","moduleList":["handlers"]},"scriptFlags":null}
Hotel website
701 E Genesee St, Syracuse, NY 13210-1505 See on map
Free Wifi
Air Conditioning
Non-Smoking Hotel
Free Airport Transportation
Room Service
3.5 Star accommodation
Additional information
Hotel website
Offers from Crowne Plaza Hotel
Special Offer: Book Direct and Save
Hotel deals
Nov. 4Nov. 5
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 10 partner sites to see rooms from US$90.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Syracuse hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "18edf4793dc346e7b2208fb2c4ea105a", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":93821,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[32463887],"additionalContentIds":[],"pollCount":0,"checkin":{"day":4,"month":11,"year":2018},"checkout":{"day":5,"month":11,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":98,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"18edf4793dc346e7b2208fb2c4ea105a","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":98,"lowestMetaPrice":90,"additionalPartner":false,"highestMetaPriceDisplay":98,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":98,"lowestMetaPrice":90,"highestMetaPriceDisplay":98,"hotelName":"Crowne Plaza Hotel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjE4ZWRmNDc5M2RjMzQ2ZTdiMjIwOGZiMmM0ZWExMDVhIiwiQUlLIjoiM2M4ZTEyM2M0ZDAzNGRmYmE2ZDY2NmM3N2Y2YmNjMjAifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "04/11/2018", "checkOut": "05/11/2018", "lowestPrice": "US$90", "hasDates": true, "hacComplete": false, "contentIdMappings": {"32463887":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"]},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"template":"ibex_mismatch_message__widget","moduleList":["handler"]},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"template":"ibex_room_grid_row_responsive__widget","moduleList":[]},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
The Crowne Plaza Syracuse is located in the heart of Downtown and easily accessible from the NYS Thruway and Interstate 81. The Hotel caters to not only leisure guests but also to group and business More traveler. Guests enjoy attentive service, newly appointed guest rooms and inspired dining at Redfield's Restaurant. Covered parking, free high speed internet, daily newspapers, in-room coffee, in-room safes, shuttle services, and a Fitness Center are just some of the amenities that guests can expect. Crowne Plaza Syracuse features 12,500 square feet of meeting and event space and banquet halls including a Conference Center which accommodates up to 200 people. And for those extra special occasions, our 20th Floor Ballroom features spectacular panoramic views of the Syracuse skyline. For the business traveler, we offer ready access to companies; as well as to Healthcare facilities in the Syracuse area. For those in Syracuse for leisure, the excitement of the Syracuse Orange and the Carrier Dome, Syracuse Crunch AHL Hockey, Syracuse Stage, the Syracuse Symphony Orchestra, the New York State Fair and so much more are within minutes from the hotel. Less
Hotel class
Contact Information
Hotel Amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Air Conditioning
Airport Transportation
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Shuttle Bus Service
Wheelchair Access
Free Parking
Breakfast included
Hotel Style
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Hotel Style
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
Price range
US$123 - US$253 (Based on Average Rates for a Standard Room)
Also Known As
Renaissance Syracuse
Syracuse Renaissance
United States > New York > Finger Lakes > Syracuse
Nearby HotelsSee all 22 nearby hotels
Parkview Hotel, BW Premier Collection
563 reviews
.06 km away
The Genesee Grande Hotel
451 reviews
.55 km away
Hotel Skyler Syracuse, Tapestry Collection by Hilton
523 reviews
.62 km away
Quality Inn & Suites Downtown
156 reviews
.71 km away
Nearby RestaurantsSee all 768 nearby restaurants
Phoebe's Restaurant & Coffee Lounge
160 reviews
.36 km away
Laci's Tapas Bar
155 reviews
.62 km away
Mission Restaurant
234 reviews
.59 km away
Strong Hearts Cafe
154 reviews
.11 km away
Nearby AttractionsSee all 110 nearby attractions
Erie Canal Museum
361 reviews
.64 km away
Landmark Theatre
150 reviews
.87 km away
Syracuse Stage
51 reviews
.32 km away
City Market
65 reviews
.53 km away
Traveller (201)
Room & Suite (97)
Dining (8)
Business Centre & Event Rooms (2)
Reviews (789)
Filter reviews
774 results
Traveller rating
Traveller type
Time of year
More languages
Show reviews that mention
All reviews library lounge rain shower floor number free parking hotel restaurant shuttle service up to date syracuse university bed was comfortable fitness room fitness center destiny usa garage circular shape showerhead downtown
Updating list...
1 - 5 of 774 reviews
Reviewed 3 days ago via mobile

The hotel was refurbished and it is modern. The rooms are great design but weird quirks. Refrigerators need defrosted, the shower is “rainfall” but no pressure shower, no door on shower either, mirror for makeup fell off wall in my room (and my colleague on...More

Thank M P
Response from General M, General Manager at Crowne Plaza HotelResponded yesterday

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments...More

Hotel's Favourite
Reviewed 3 weeks ago via mobile

Came into town for a university related function. Wanted someplace near to campus but not so close that I can hear the students partying at night. Crowne Plaza gave us just that. Polite staff, convenient location to Downtown & SU, and spacious suite. Highly recommend...More

Thank IncanPrince90
Response from General M, General Manager at Crowne Plaza HotelResponded 3 weeks ago

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Kyle H

Reviewed 4 days ago via mobile

I’ve stayed with them for more than three weeks. On the last day I stayed, someone tried to open my door with their smart key. Gladly I have the inner lock on. The lady basically told me I have half of an hour to leave...More

Thank Caroline F
Response from General M, General Manager at Crowne Plaza HotelResponded yesterday

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We know the situation that brought you to our...More

Reviewed 3 weeks ago via mobile

I surprised my husband with a night at CP for our anniversary, with some help from the staff. The place is clean, food is delicious, and the staff is absolutely amazing. We had strawberries and champagne brought to our room, and I requested a room...More

Thank natalied1017
Response from General M, General Manager at Crowne Plaza HotelResponded 2 weeks ago

Congratulations on your anniversary! We loved that you decided to spend such a special occasion with us. I am pleased to hear you enjoyed your stay, and that our team made sure you could relax. We look forward to seeing you again in the future. Kyle...More

Reviewed 3 weeks ago

We were on a road trip from Canada to Virginia, and after a few hours of driving decided to stop for the night in Syracuse. After deciding against another hotel because of their frosty staff, we got very lucky with a deal on Hotwire and...More

Thank Grace P
Response from General M, General Manager at Crowne Plaza HotelResponded 3 weeks ago

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback, and loved getting a special shout out to Katlyn.. We hope you will...More

View more reviews
Questions & Answers
Ask a question
Penny R
June 29, 2017|
AnswerShow all 2 answers
Response from Penny R | Reviewed this property |
Do you know what the site is??
January 10, 2017|
AnswerShow all 2 answers
Response from Joanne339 | Reviewed this property |
Hi, I am not sure it would be best to contact the hotel. I just went there for a luncheon. So I am not sure if they are animal friendly.
August 5, 2016|
AnswerShow all 2 answers
Response from BarbaraandThoma... S | Reviewed this property |
Sorry- I can't speak to the Executive Lounge. The hotel was undergoing some significant water main construction (the city was doing this) and there was no access to any Executive Lounge. I don't think they have one anymore.
Room Tips
"Try somewhere else... Perhaps at the fairgrounds might be better value..."
Aug. 23, 2018
Read review
"The higher the better"
Jul. 16, 2018
Read review
"Higher floor rooms have a great view."
Jun. 28, 2018
Read review
"I am not sure of cost, this was free for me"
Jun. 25, 2018
Read review
Show More 
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing