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    Crowne Plaza Hotel

    701 E Genesee St, Syracuse, NY 13210-1505
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    2017-10-08 2017-10-09
     3 people are viewing this hotel
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    US$127
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    Traveller (181)
    Room & Suite (69)
    Dining (10)
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    Overview
    • Excellent24%
    • Very good39%
    • Average20%
    • Poor10%
    • Terrible7%
    Travellers talk about
    “rain shower” (29 reviews)
    “floor number” (14 reviews)
    Free Wifi
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Family Rooms
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    3.5 Star Hotel
    All hotel details
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    Hotel Skyler Syracuse, Tapestry Collection by Hilton
    393 reviews
    #3 of 31 hotels in Syracuse
     
    Parkview Hotel
    524 reviews
    #4 of 31 hotels in Syracuse
     
    Jefferson Clinton Hotel
    455 reviews
    #2 of 31 hotels in Syracuse
     
    Hampton Inn & Suites Syracuse Erie Blvd/I-690
    754 reviews
    #1 of 31 hotels in Syracuse
     
    Rooms
    Oct 8Oct 9
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (703)
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    321 - 325 of 689 reviews

    Reviewed 22 July 2013

    Front desk personnel very polite, extremely helpful, answered any questions I had and e-mailed me to let me know I had left an important folder in the lobby and sent it to me by Fed Ex. Wonderful overall experience. Elevator system unique and very efficient.More

    Thank Scott G
    Response from Emilie L, Manager at Crowne Plaza HotelResponded 13 August 2013

    Greetings Scott G, Thank you for your kind words and sharing with everyone on TripAdvisor! We appreciate the compliments towards the Front Office staff and are happy to know that we took great care of your folder. Hopefully you can visit us again in the...More

    Reviewed 19 July 2013

    Recently stayed July 4th for a night on our way to Manhattan. Rooms were clean and comfortable. Front desk staff was amazing in trying to accommodate our needs (our group needed an extra room last minute). Would return next time we're on our way through...More

    Thank C27
    Response from Emilie L, Manager at Crowne Plaza HotelResponded 13 August 2013

    Greetings C27, Thank you for stopping over as well as posting such a great review! A recommendation is one of the highest compliments that one can receive! On your next trip through (if you haven't already) you should check out DestinyUSA which has all sorts...More

    Reviewed 16 July 2013

    Just recently stayed 2 nights at the Crowne Plaza and we were very satisfied with everything the hotel had to offer. We checked in Saturday afternoon with no issues and the lady at the front desk could not have been more helpful (I forgot her...More

    3  Thank Jeff C
    Response from Emilie L, Manager at Crowne Plaza HotelResponded 13 August 2013

    Greetings Jeff C, Wow what a great review, thank you for sharing your previous experience with everyone on TripAdvisor! We are very pleased to hear that you had a nice comfortable stay, and that our staff were accommodating to your needs. Looking forward to your...More

    Reviewed 15 July 2013

    having worked in the hospitality industry I expect a certain quality of service and room standard from certain brands. I've stayed at other Crowne Plaza hotels and this one frankly has turned me off...I would like to ask our seasoned reviewer what was his room...More

    Thank Mariangela793
    Response from IHGCare, Guest Relations Manager at Crowne Plaza HotelResponded 1 August 2013

    Dear Mariangela79, Thank you for taking the time to share your feedback about your recent stay with us. We always try our best to ensure we meet our guests needs & expectations and on this occasion we apologize for your disappointment with the noise, our...More

    Reviewed 14 July 2013

    Stayed here for one night. Adjacent parking lot was convenient and still complimentary (the front desk informed us they would be charging a fee soon). Bed was comfortable and the rain shower was a plus. Stopped by the gym in the morning, it had all...More

    Thank ObiKwan
    Response from Emilie L, Manager at Crowne Plaza HotelResponded 13 August 2013

    Greetings ObiKwan, Thank you for your review! Also, thank you for the shout out to Colleen, she is wonderful to have on our team! We are pleased to hear that you enjoyed your stay. Please come back and visit us again! Best Regards, Sarah Block...More

    Hotel Skyler Syracuse, Tapestry Collection by Hilton
    393 reviews
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    Parkview Hotel
    524 reviews
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    Jefferson Clinton Hotel
    455 reviews
    #2 of 31 hotels in Syracuse
     
    Hampton Inn & Suites Syracuse Erie Blvd/I-690
    754 reviews
    #1 of 31 hotels in Syracuse
     
    About
    Amenities
    • Top amenities
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Shuttle Bus Service
    • Airport Transportation
    • Concierge
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$106 - US$281 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #11 Business Hotel in Syracuse
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 279
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, IHG, Orbitz, Priceline, TripOnline SA, Hotwire, Cheap Tickets, Cancelon, getaroom.com and HotelQuickly so you can book your Crowne Plaza Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • Finger Lakes >
    • Syracuse
    • Also Known As
    • Renaissance Syracuse ,
    • Syracuse Renaissance
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    Traveller (181)
    Room & Suite (69)
    Dining (10)
    Hotel & Grounds (148)
    Bathroom (26)
    Business Centre & Event Rooms (4)
    Nearby
    Sponsored by:
    Hampton Inn & Suites Syracuse Erie Blvd/I-690
    754 reviews
    4.62 km away
     
    Hotel Skyler Syracuse, Tapestry Collection by Hilton
    393 reviews
    .62 km away
     
    Parkview Hotel
    524 reviews
    .06 km away
     
    Jefferson Clinton Hotel
    455 reviews
    .98 km away
     
    Nearby Restaurants
    Phoebe's Restaurant & Coffee Lounge
    137 reviews
    .36 km away
    Strong Hearts Cafe
    133 reviews
    .12 km away
    Laci's Tapas Bar
    139 reviews
    .62 km away
    Mission Restaurant
    212 reviews
    .59 km away
    Nearby Attractions
    Erie Canal Museum
    298 reviews
    .65 km away
    Museum of Science & Technology
    262 reviews
    1.10 km away
    Landmark Theatre
    133 reviews
    .87 km away
    City Market
    59 reviews
    .53 km away
    Ask a question
    Questions & Answers
    Penny R
    29 June 2017|
    AnswerShow all 2 answers
    Response from Penny R | Reviewed this property |
    Do you know what the site is??
    0
    Votes
    Juliesuebrian
    10 January 2017|
    AnswerShow all 2 answers
    Response from Joanne339 | Reviewed this property |
    Hi, I am not sure it would be best to contact the hotel. I just went there for a luncheon. So I am not sure if they are animal friendly.
    1
    Vote
    jjoer13447
    5 August 2016|
    AnswerShow all 2 answers
    Response from Thomas S | Reviewed this property |
    Sorry- I can't speak to the Executive Lounge. The hotel was undergoing some significant water main construction (the city was doing this) and there was no access to any Executive Lounge. I don't think they have one anymore.
    0
    Votes
    Room Tips
    "If you're looking for a budget hotel, you'll probably be happy. Otherwise, try a Holiday Inn Express."
    Read review
    "Room on the 10th floor only had a walk in shower, which had to be walked into to access the toilet and close..."
    Read review
    "Avoid the bartender. Very unfriendly! The hotel parking rate is overpriced. Park across the street or on the..."
    Read review
    "Rooms on the upper floors have a beautiful view"
    Read review
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