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Crowne Plaza Hotel

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Traveller (190)
Room & Suite (95)
Dining (10)
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Overview
  • Excellent26%
  • Very good38%
  • Average20%
  • Poor9%
  • Terrible7%
Travellers talk about
“library lounge”(18 reviews)
“rain shower”(32 reviews)
“floor number”(14 reviews)
AMENITIES
Free Wifi
Parking
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
Bar/Lounge
3 Star Hotel
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Rooms
Jun. 3Jun. 4
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (734)
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331 - 335 of 720 reviews
Reviewed 29 August 2013

My husband and I stayed at this hotel for three nights at the end of August. The hotel is OK, but absolutely NO frills or luxuries; they have NO bell boys, no valet parking and although they provided us with the free executive breakfast, it...More

Thank Lisa H
Response from Kelly C, Front Office Manager at Crowne Plaza HotelResponded 2 September 2013

Greetings Lisa H, Thank you for taking time out of your busy day to write a review here on TripAdvisor. Since the hotel is a circular shape, the rooms are pie shaped and therefore leave the room feeling small. I am sorry that you didn’t...More

Reviewed 29 August 2013

This hotel is located in center city Syracuse right next to Interstates and busy streets making it a very noisy hotel. Bed sheets did not fit the deep mattress well and pulled off the corner during the night exposing the mattress. The A/C unit constantly...More

Thank nolantho
Response from Kelly C, Front Office Manager at Crowne Plaza HotelResponded 2 September 2013

Greetings nolantho, Thank you for writing a review, all feedback is much appreciative; it makes us a better hotel. We have actually just re-done the menus in Redfields, so the next time you stay you have something else to try! Our A/C systems works off...More

Reviewed 28 August 2013 via mobile

We were tired of driving from NYC back home so I decided to stop for the night The price was a bit to the high side for such a small city But the rooms were clean and spacey We didn't have time to try any...More

Thank omara67
Response from Kelly C, Front Office Manager at Crowne Plaza HotelResponded 2 September 2013

Greetings omara67, Thank you for taking time out to write a review here on TripAdvisor. I am glad to hear that you enjoyed your stay with us even though it was so short. Next time you are here you should try out our breakfast buffet--they...More

Reviewed 26 August 2013

We stayed here for a visit to Syracuse University. It was convenient to the school, and reasonably priced, but that's where the benefits end. You arrive after driving through a rather sketchy neighborhood (the typical guest probably doesn't arrive this way because they come via...More

Thank Remdawg30
Response from Kelly C, Front Office Manager at Crowne Plaza HotelResponded 2 September 2013

Hello Remdawg30, Thank you for your review. I am sorry that you did not completely enjoy your stay. Sorry about the condition of your mattress and pillows. I know we are purchasing new pillows soon, so hopefully when you come back you will have a...More

Reviewed 26 August 2013

The Crowne Hotel is a round hotel, old but undated in the last two years. The rooms are a little "pie shaped" because the the building being round, but it's cool & different. The neighborhood is not the best, but close to shopping & eating....More

Thank Chaun H
Response from Kelly C, Front Office Manager at Crowne Plaza HotelResponded 8 September 2013

Greetings Chaun H, Thank you for taking the time to write a review here on TripAdvisor. We are glad to hear you enjoyed your stay but were on a low floor. Next time you stay request a higher floor and we will try to get...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$141 - US$234 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Business Hotel in Syracuse
Room types
Non-Smoking Rooms
Details
Price range
US$141 - US$234 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Business Hotel in Syracuse
Room types
Non-Smoking Rooms
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Traveller (190)
Room & Suite (95)
Dining (10)
Business Centre & Event Rooms (3)
Questions & Answers
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Penny R
June 29, 2017|
AnswerShow all 2 answers
Response from Penny R | Reviewed this property |
Do you know what the site is??
0
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Juliesuebrian
January 10, 2017|
AnswerShow all 2 answers
Response from Joanne339 | Reviewed this property |
Hi, I am not sure it would be best to contact the hotel. I just went there for a luncheon. So I am not sure if they are animal friendly.
1
Vote
jjoer13447
August 5, 2016|
AnswerShow all 2 answers
Response from BarbaraandThoma... S | Reviewed this property |
Sorry- I can't speak to the Executive Lounge. The hotel was undergoing some significant water main construction (the city was doing this) and there was no access to any Executive Lounge. I don't think they have one anymore.
0
Votes
Room Tips
"This Hotel was the Best IHG Hotel I've stayed in the last six years. The concierge was fabulous, the food..."
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"Ask for a room on the 19th floor overlooking the city -- great views!"
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"High floors have a great view!"
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"the building is cylindrical: the on highway side faces away form the city and is quieter.."
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