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Crowne Plaza Hotel

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Traveller (190)
Room & Suite (95)
Dining (10)
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Overview
  • Excellent26%
  • Very good38%
  • Average20%
  • Poor9%
  • Terrible7%
Travellers talk about
“library lounge”(18 reviews)
“rain shower”(32 reviews)
“floor number”(14 reviews)
AMENITIES
Free Wifi
Parking
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
Bar/Lounge
3 Star Hotel
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (734)
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371 - 375 of 720 reviews
Reviewed May 8, 2013

We stayed in this hotel for one evening. It was clean and the parking was included. The staff were helpful and friendly. The brunch was inexpensive and overall I wouldn't hesitate to stay here again. You will likely need to leave the AC on as...More

Thank Rbhali
Response from Emilie L, Front Office Manager at Crowne Plaza HotelResponded May 14, 2013

Dear Valued Guest, I am sorry to hear that the highway noise level was a bit loud. However, I am ver happy to hear that your overall experience was a good one. We truly appreciate guest feedback so that we are able to improve from...More

Reviewed May 7, 2013

We stayed here for a wedding in April 2013, when we first drove up we were a little off put by the location, but the inside of the hotel is so much nicer then the outside. There is a very welcoming lobby and bar/lounge area...More

Thank rebeccap30
Response from Emilie L, Front Office Manager at Crowne Plaza HotelResponded May 14, 2013

Dear Valued Guest, I am very pleased to hear that you had such a wonderful experience. The wedding reception looked beautiful and I am glad you were able to experience the many things our hotel has to offer. Thank you again for your wonderful review...More

Reviewed April 16, 2013

We spent two nights at the Crowne Plaza in Syracuse, NY. We were on a business trip and found that the Plaza was the right place at the right price. My wife's business took her to the Upstate Medical Center which was a short walk....More

Thank Patrick E
Response from Emilie L, Front Office Manager at Crowne Plaza HotelResponded April 23, 2013

Dear Valued Guest, Thank you for taking the time to write a wonderful review about our hotel and its services. We strive to make each guests stay as pleasant as possible. I am glad to hear that we met those standards with your stay. We...More

Reviewed April 12, 2013

My daughter and I stayed here on a college visit to Syracuse. The location is wonderful, the parking is free, and the room was spacious, clean, and so comfortable. The shower was amazing and the beds were downy soft and comfortable. We were able to...More

2  Thank Sophie109
Response from Emilie L, Front Office Manager at Crowne Plaza HotelResponded April 23, 2013

Dear Valued Guest, It is wonderful to ehar that you and your daughter enjoed your stay while visiting Syracuse. It is a beautiful city with alot to offer. Hopefully the next time you are in town we will be able to reccommend some other wonderful...More

Reviewed April 11, 2013

This hotel is very modern and has a terrific lobby/bar/lounge area as well as business center. The rooms are modern all updated. Stay here for business or pleasure. It is my wife's favorite hotel in Syracuse.More

Thank troyb244
Response from Emilie L, Front Office Manager at Crowne Plaza HotelResponded April 23, 2013

Dear Valued Guest, I am so glad you had such a pleasant stay with us. Thank you for the wonderful review. It always nice to hear that we are someones "Favorite". Thank you again anf we look forward to seeing you back real soon. Emilie...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$140 - US$232 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Business Hotel in Syracuse
Room types
Non-Smoking Rooms
Details
Price range
US$140 - US$232 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Business Hotel in Syracuse
Room types
Non-Smoking Rooms
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Traveller (190)
Room & Suite (95)
Dining (10)
Business Centre & Event Rooms (3)
Questions & Answers
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Penny R
June 29, 2017|
AnswerShow all 2 answers
Response from Penny R | Reviewed this property |
Do you know what the site is??
0
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Juliesuebrian
January 10, 2017|
AnswerShow all 2 answers
Response from Joanne339 | Reviewed this property |
Hi, I am not sure it would be best to contact the hotel. I just went there for a luncheon. So I am not sure if they are animal friendly.
1
Vote
jjoer13447
August 5, 2016|
AnswerShow all 2 answers
Response from BarbaraandThoma... S | Reviewed this property |
Sorry- I can't speak to the Executive Lounge. The hotel was undergoing some significant water main construction (the city was doing this) and there was no access to any Executive Lounge. I don't think they have one anymore.
0
Votes
Room Tips
"This Hotel was the Best IHG Hotel I've stayed in the last six years. The concierge was fabulous, the food..."
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"Ask for a room on the 19th floor overlooking the city -- great views!"
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"High floors have a great view!"
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"the building is cylindrical: the on highway side faces away form the city and is quieter.."
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