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Comfort Inn Carrier Circle

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283 Reviews from our TripAdvisor Community

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Showing 277: English reviews
Erie, Pennsylvania
Reviewed 20 July 2015

Had read good and bad reviews about this hotel on different sites. Of course I was concerned because I have difficulty sleeping, I'm picky about bedding and towels, need good working air conditioning, etc; I was also driving long distances and I have a low tolerance for noise and poor hotel conditions. So, I packed bedding and towels, which I...

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Helpful?
Thank 543Traveler789
Tom D, General Manager at Comfort Inn Carrier Circle, responded to this review

I'm sorry to see of your experience with your first room. Any issues should have been resolved by housekeeping prior to the room being made available to rent. I'm happy the front desk was so quick to resolve the issue for you!

Reviewed 20 July 2015 via mobile

The room was fine. It wasn't fancy or updated. But we wanted a cheap place to stay near our travel route. The breakfast was more than I thought it would be. There were plenty of hot or cold selections. Also, this Comfort Inn even allowed pets (I didn't have one..). But it was interesting waking up to look out at...

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Helpful?
Thank Rob K
Tom D, General Manager at Comfort Inn Carrier Circle, responded to this review

I'm always happy to read a review like your's! All of us appreciate such a positive response. Thank you for sharing!

Pfafftown, NC
Reviewed 18 July 2015 via mobile

We were here for a wedding unfortunately the same weekend as the Syracuse Nationals Car Show. This resulted in poor service, no parking, everything out at breakfast, overall poor experience. The experience led to an even worse opinion of the hotel overall. We had a king room. The bed is worn-out and sags in the middle. They have attempted to...

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Helpful?
1Thank G8RRPh
Tom D, General Manager at Comfort Inn Carrier Circle, responded to this review

Thank you for your feedback after your recent stay. We are currently without an elevator, leaving with just the one. The part to repair it is a custom build and until it is fabricated, we have to wait. We were able to reset the other elevator, but I am guessing it was after you might have left. But we are...

Arlington
Reviewed 9 July 2015

This rustic-thened, older, Comfort Inn is located near the Interstate. Staff was friendly and helpful. We asked for an accessible room; it had a large roll-in shower with decent grab bars, although a shelf for soap and shampoos would have been helpful. Breakfast was up to the Choice Hotels standard. Price was low. Disappointment was lack of fridge in room...

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Helpful?
Thank Arlingtonfoodie31
Tom D, General Manager at Comfort Inn Carrier Circle, responded to this review

Thanks! I'm glad you mentioned the staff, as I'm always happy to see them noted - especially in a good way. Eventually, we will be able to offer fridges and microwaves in our rooms with a change of furniture planned for later this year. Until that time, we can only offer them by request.

Toronto, ON
Reviewed 7 July 2015 via mobile

We loved this hotel! Very clean, friendly staff, and great great location! It's is slightly dated and the area is kind of run down around it but it's central to everything in the area you could want to do! The continental breakfast is really good to. A nice nutritious start to your day.

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Helpful?
Thank boootsee
Tom D, General Manager at Comfort Inn Carrier Circle, responded to this review

I appreciate that you mentioned our staff! I am grateful when our guests see how much they like the work they do and mention it. We are, as always, looking at making improvements to the product we offer. And we are hopeful that with access resolved to the adjacent property, the owners will begin removal of the buildings soon and...

Crestview, Florida
Reviewed 7 July 2015 via mobile

It was dirty, dingy and the front desk staff was unconcerned. Cobwebs on ceiling and mold in bathroom. I tried to call the desk after check in, but after several rings with no answer, I gave up and bought cleaner for the shower. We were only there to sleep each night, so I wasn't too concerned. The beds were comfortable,...

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Helpful?
Thank Jennifer T
Tom D, General Manager at Comfort Inn Carrier Circle, responded to this review

I'm sorry to read your response. I'm not sure what happened that the issues you note were not resolved by housekeeping. I have shared them with the entire department, in the hopes that in the future our awareness of them will resolve any issues prior to our renting the room.

Wisconsin
Reviewed 30 June 2015

Hotel is conveniently located just off I90 and is a good value for what you get. The front desk lady was friendly at our check-in and explained the features of the hotel (breakfast bar, fitness center, free Wi-Fi, etc.…). The lights upon entering the room were dim but there were plenty of bright lamps in the room. Our room was...

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1Thank dmacwi
Tom D, General Manager at Comfort Inn Carrier Circle, responded to this review

Your reply is thoughtful! We are pet friendly and most of our four legged friends are good, but occasionally, they do bark. But I'm glad you enjoyed both your room and breakfast!

Cowlesville, New York
Reviewed 8 June 2015 via mobile

No refrigerator and no microwave in the room. The light at the door dimly lights so one needs a flashlight to walk to each lamp to turn them on. I turn around to flip the dead bolt and had to physically lift the door to get it to work. I sit here in my room wondering if I will be...

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Helpful?
Thank Digger555
Tom D, General Manager at Comfort Inn Carrier Circle, responded to this review

I appreciate your feedback. I should point out, we do offer refrigerators and microwaves upon request. Choice requires that they be encased in the furniture and right now, we do not have that style. We will be changing some of our furniture later in the year, and when we do, we will offer those items in room. And I am...

Lapeer, Michigan
Reviewed 31 May 2015

Really welcoming lobby...nice staff. Great room for breakfast! .... Several stations away from each other so no backups when it was busy. The usual fair....just ok. Rooms need a little help...bed was so hard, pillow selection was good; quiet rooms for sleeping; bathroom needs at least one towel bar....no small fridge or microwave in room. Nice view from our room,...

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Helpful?
Thank Kathy H
Tom D, General Manager at Comfort Inn Carrier Circle, responded to this review

I appreciate your response. We, like many hotels our age, have had to add breakfast to our offering, and we have found that we try to use the space we have to our best advantage. While not perfect, our breakfast space is the best we feel we can offer. We are adding a towel bar this summer and fall. We...

Brooklin, Canada
Reviewed 26 May 2015

Settled in a well treed lot in an industrial area, this place is an oasis. More than 30 years old, it is well maintained 4 stories and was built for comfort. Rooms are large and well maintained. - no fridge, microwave or comfy chairs. Flat screen can be enjoyed from one of 2 side chairs or the bed. The dressing...

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Helpful?
1Thank BeepTraveller
Tom D, General Manager at Comfort Inn Carrier Circle, responded to this review

Thank you for your thoughtful response. We do continue to make improvements to the hotel and are always happy when they are noticed. We have replaced the toaster, so hopefully this one will hold up a little longer. We have also added a couple of additional flavors of creamers: Irish Cream and Caramel Macchiato to our breakfast choices. We hope...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Conveniently located at Exit 35 off the NYS Thruway (I-90) this 100% Non-smoking hotel features; complimentary hot breakfast buffet, business center, fitness center and free high speed wireless Internet. Our central location puts all of Syracuse at your fingertips, minutes from LeMoyne College, Syracuse University, downtown and the new Destiny USA. We always have a comfortable clean room waiting for you! ... more   less 

Additional Information about Comfort Inn Carrier Circle

Address: 6491 Thompson Rd, Syracuse, NY 13206-1409
Region: United States > New York > Finger Lakes > Syracuse
Price Range: $81 - $112 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Carrier Circle 2.5*
Number of rooms: 107
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Also Known As:
Comfort Inn Syracuse Hotel Syracuse
Syracuse Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Carrier Circle staff and other travellers.
4 questions
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Slidell, Louisiana
2 months ago
New York, NY
New York, NY

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Questions? Get answers from Comfort Inn Carrier Circle staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Clean rooms, hot breakfast, close to Interstate, fair price”
 of 5 bubbles Casey1919, 29 Nov 2016 | Read review
“This hotel sits just far enough away from the thoroughfare - location is quiet per se.”
 of 5 bubbles hvgehlen, 13 Nov 2016 | Read review
“Did not need to use the AC or Heater/ Shower felt great one of the best nights sleep my wife and I did not want to get out of bed.”
 of 5 bubbles kfawcew, 26 Oct 2016 | Read review
“We were away from the highway. Room was quiet.”
 of 5 bubbles Farrell105, 16 Oct 2016 | Read review
“All are non smoking, be sure to ask for non-pet friendly if you don't have one!”
 of 5 bubbles 2OnTheRoad2014, 22 Sep 2016 | Read review
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