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The man at the front desk was rude and not at all friendly. The rooms look nothing like the pictures. It looks like a room in my great grandmother house. There was black mold filling the tub while I showered. After asking for another room,...More
Thank Tee L
Response from Howard J, Guest Relations Manager at Knights Inn East SyracuseResponded 24 August 2016
Thank you for taking the time to leave such thorough and revealing feedback. We are already making reports about this so the management will be informed by this news. We are very sorry about your disappointment but rest assured, your concerns will be highly appreciated...More
My husband booked this place online during our 20 hr drive home from vacation, just as a place to get some rest overnight.
Although I was skeptical the front desk person was friendly and efficient, had keys ready to go for us when we walked...More
Response from Howard J, Guest Relations Manager at Knights Inn East SyracuseResponded 13 August 2016
Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards...More
Stayed here after booking through booking.com When I arrived at the hotel and said I had a reservation through booking.com with the Roadway Inn no one EVER mentioned to me that they were not the Roadway!! There were several other people in the lobby with...More
Response from Howard J, Guest Relations Manager at Knights Inn East SyracuseResponded 18 July 2016
Thank you for submitting your review of our hotel. We work very hard to ensure our facilities and service are superior and we strive to be the best hotel around. Your concerns regarding the level of cleanliness and outdated condition of the facility will be...More
We were put into the back building. It smelled of cigarettes, the carpet was torn AND there was toilet paper in the toilet! They were working on updating, but it was pretty awful while we were there. Have heard the front building was better, but...More
Response from Howard J, Guest Relations Manager at Knights Inn East SyracuseResponded 4 July 2016
Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure...More
US$55 - US$112 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Ramada Limited University/Carrier Circle Hotel Syracuse ,