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Castle Hotel & Spa

PricelineUS$338*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$399*
US$338*
Great Deal
US$387*
US$387*
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Castle Hotel & Spa
Castle Hotel & Spa
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162 Reviews from our TripAdvisor Community

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Showing 154: English reviews
New York City, New York
Reviewed 25 November 2016

Heard the Castle was a nice place and decided to try it. We tried to schedule spa treatments but were told that there was only one girl working so no couples massages and that the only thing the girl was qualified to do was a regular massage. So we skipped the spa. When we pulled up to the place we...

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Helpful?
3Thank Jaime O
Alison Y, Public Relations Manager at Castle Hotel & Spa, responded to this review

Dear Jaime O, We sincerely apologize that your experience with our spa and restaurant did not reflect the great customer service and food that we strive for. We will be sure to share your experience with our team in order to better ourselves for the future. Thank you for mentioning our beautiful grounds!

New York City, New York
Reviewed 20 November 2016

The spa and hotel front desk customer service not professional and not friendly. You would expect a bit more help and better service for the amount money you pay. Very disorganized. Would not recommend.

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Helpful?
4Thank AndreaBrunellesci
Alison Y, Public Relations Manager at Castle Hotel & Spa, responded to this review

Dear Andrea, We sincerely apologize that your experience with us was subpar. We strive for great customer service and are disappointed to hear that your experience did not reflect this. Please feel free to send any additional comments and your contact phone number or email to ayassky@castlehotelandspa.com so that we can share your experience with our team in order to...

Otto, North Carolina
Reviewed 14 November 2016

I purchased the anniversary package that included breakfast and a dinner. The food was great. Breakfast wait staff were charming and funny. Unfortunately, The front desk failed to deliver the Champaign/strawberries to my room to surprise my wife on our return from a trip to town. That was disappointing. I had to call and request it. The room (#4 as...

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Helpful?
4Thank orders2016
Alison Y, Public Relations Manager at Castle Hotel & Spa, responded to this review

Dear orders2016, We would like to sincerely apologize for your dissatisfying experience with us and for not meeting your expectations. Customer satisfaction is important to us, and we are forwarding your concerns to the entire team. Please feel free to email ayassky@castlehotelandspa.com to ensure that your concerns reach the correct department. We are happy to hear that you did enjoy...

Connecticut
Reviewed 2 November 2016

There are many positives about which to rave regarding the Castle Hotel and Spa. As other reviewers have noted, it is not a "cheap" establishment, but for a splurge, special occasion, or just to treat yourself, it's worth it. The positive points: You will not have to worry about parking, as it's all handled by valet. I had no complaints...

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Helpful?
2Thank radiowitch
Alison Y, Public Relations Manager at Castle Hotel & Spa, responded to this review

Dear radiowitch, Thank you so much for your detailed praise of your stay at Castle Hotel & Spa. We truly appreciate you mentioning our valet parking, spacious rooms, amenities and more. We truly appreciated you took beautiful photos and share on Trip Advisor. We will make sure that your comments on the front desk staff make it back to the...

New Jersey
Reviewed 11 October 2016 via mobile

The property is beautiful, as is the castle exterior. After paying so much for a room was pretty disappointed that our room wasn't even in the castle, it was in a different building completely, but the room was very nice none the less The hotel staff was extremely accommodating. The valet parking was a nice touch. The room itself was...

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Helpful?
Thank woerners16
Alison Y, Public Relations Manager at Castle Hotel & Spa, responded to this review

Dear woerners16, Thank you for mentioning our beautiful property, spacious rooms and accommodating staff. We apologize that your room was in a different area than expected, but are happy to hear that you enjoyed to comfortable bed, luxury sheets and cleanliness. We hope that you will choose to stay with us again in the future especially for the holiday season.

Syosset, New York
Reviewed 3 October 2016 via mobile

We love staying at the Castle Hotel & Spa. I think this was our 5th time here. It's just a 30 minute drive from the city and so close to home. It makes for a perfect weekend getaway. Each room at the Castle is totally different. On this particular visit we decided to get a larger room than we ever...

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Helpful?
1Thank MissS85
Alison Y, Public Relations Manager at Castle Hotel & Spa, responded to this review

Dear MissS85, Thank you for choosing to stay at Castle Hotel & Spa for the fifth time! We are happy to hear that you enjoyed our beautiful grounds, pool and restaurant. Thank you for your feedback regarding the room that you stayed in. We will make sure that your comments make their way back to the appropriate department in order...

Fair Lawn
Reviewed 30 September 2016

My wife and I spent an evening at the Castle and so enjoyed the setting, the hospitality and the beautiful grounds. Our king room was huge, beautifully decorated, and a perfect haven for our stay. We enjoyed sitting outside during Happy Hour and had a celebratory dinner at the restaurant. The turndown service and a welcoming plate of chocolate-covered strawberries...

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Helpful?
2Thank PrincipalTraveler
Alison Y, Public Relations Manager at Castle Hotel & Spa, responded to this review

Dear PrincipalTraveler, Thank you for staying at Castle Hotel & Spa! We are so happy to hear that you will be staying with us again this month. Thank you for mentioning our spacious King rooms, turndown service and restaurant. We look forward to your next stay. Please contact me directly at ayassky@castlehotelandspa.com so I can personally make sure everything will...

Reviewed 27 September 2016

We routinely enjoy B&B and smaller hotels. This was disappointing. The desk attendants regularly ignored us coming and going despite us walking within arm's length of them, the restaurant hours are limited with no early morning coffee or tea available, the prices were very high for the service that we received and the mini bar was comically sparse. The room...

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Helpful?
5Thank Chris C
Alison Y, Public Relations Manager at Castle Hotel & Spa, responded to this review

Dear Chris C., We would like to sincerely apologize that your stay with us did not meet your expectations. Customer satisfaction is important to us, and we are forwarding your concerns to the appropriate staff. Please feel free to email ayassky@castlehotelandspa.com to ensure that your concerns reach the correct department. We hope you choose to stay with us again in...

Chappaqua, New York
Reviewed 23 September 2016

My husband and I had the absolute pleasure of spending a few weeks at the Castle. My praise for the hotel is endless. The Castle, accommodations and grounds are stunning and beautiful kept. The people who work there are without exception incredibly hospitable, helpful and genuinely nice. The restaurant is gorgeous and the food is superb. Pamper yourself with the...

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Helpful?
1Thank andreahalperin
Alison Y, Public Relations Manager at Castle Hotel & Spa, responded to this review

Dear andreahalperin, We are so glad that you were able to spend a few weeks at Castle Hotel & Spa! Thank you for mentioning not only our accommodations and grounds, but also our hospitable staff. We strive for great service and we are glad that your stay reflected this. We hope you will join us again for another stay and...

Lynbrook, New York
Reviewed 21 September 2016

I can't say enough great things about this hotel. We are a couple living about an hour away and wanted a non-travel couple weekend. We went in summer so we could enjoy the pool. We wanted a place that if we didn't feel like leaving, we didn't have to. We stayed in the new wing, in a deluxe king room...

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Helpful?
2Thank sandyplayercarroll
Alison Y, Public Relations Manager at Castle Hotel & Spa, responded to this review

Dear sandyplayercarroll, we are so happy to hear you enjoyed your stay with us! We really appreciate your detailed review. Thank you for mentioning our comfortable rooms, relaxing pool and delicious restaurant. We will be sure to share your comments on the shaded areas, music and outdoor bar with our staff in order to better ourselves in the future. Again,...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Equus Restaurant
Equus Restaurant
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Situated on sprawling hilltop acres overlooking the Hudson River, the main tower of Castle Hotel & Spa forms the highest point in Westchester County. Castle Hotel & Spa is a medieval-style structure that was meticulously transformed into a luxury hotel, offering guests royal-quality service, luxurious guestrooms, and the award-winning Equus restaurant which features Auberge-style, natural French-inspired cuisine. The luxurious new THANN™ Sanctuary Spa is an oasis of peace and tranquility where a holistic treatment approach aims to rediscover inner physical and mental wellness. Only 25 miles north of Manhattan, Castle Hotel & Spa opened as a luxury hotel in 1997; 16 years after being designated a historic landmark. ... more   less 

Additional Information about Castle Hotel & Spa

Address: 400 Benedict Ave, Tarrytown, NY 10591-4330
Region: United States > New York > Westchester County > Tarrytown
Price Range: $443 - $1,300 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Castle Hotel & Spa 4.5*
Number of rooms: 31
Reservation Options:
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Also Known As:
Castle On The Hudson Hotel Tarrytown
Castle Hudson
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Questions & Answers

Here's what travellers have asked, with answers from Castle Hotel & Spa staff and other travellers.
14 questions
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NEW YORK
over a year ago
New York City, New York
Bronx, New York
1 month ago
New York City, New York

See all questions (14)

Questions? Get answers from Castle Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It was nice having a Kuereg coffee maker and the staff brought me milk (which you can keep in the in room fridge) for my coffee .”
jeffandlinda2014, 10 Apr 2017 | Read review
“Ask for a room on the 3rd floor”
gremlin6081, 5 Feb 2017 | Read review
“Sunday Brunch is a MUST!”
DendiH, 8 Jan 2017 | Read review
“Perhaps one of the smaller rooms would be nicer.”
  • Don't trip!
  • Sat in hall most of the day. Really?
  • In room fridge. Hope you have good knees.
orders2016, 14 Nov 2016 | Read review
“Floor 2 is the first floor equivalent. Room 208 offered views of autumnal foliage.”
  • King Room (Second Floor)
radiowitch, 2 Nov 2016 | Read review
5 of 5
Priceline
US$338* /night
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Expedia.comUS$387
TravelocityUS$387
Booking.comUS$399
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*Disclaimer
Prices are for 1 room, 2 adults
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