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SpringHill Suites Tarrytown Greenburgh

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SpringHill Suites Tarrytown Greenburgh
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356 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Tarrytown Greenburgh
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Showing 351: English reviews
Westchester County, New York
Reviewed 2 March 2015

We went for the weekend and we have nothing bad to say about Springhill. The staff is so pleasant the rooms are spacious. Housekeeping really do a wonderful job in cleaning the rooms. We were on the 6th floor with a wonderful view of the woods and a stream. We had made reservations for dinner at Rini's, The shuttle took...

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Helpful?
Thank tirehead
Zia J, General Manager at SpringHill Suites Tarrytown Greenburgh, responded to this review

Dear Tirehead, Thank you for taking the time to share your experience at the Spring Hill Suites Tarrytown. We love that you enjoyed our lobby fire place and appreciate your comments about our team. We also thank you for your recommendation and hope to have you as our guest very soon. Sincerely, Zia Jaffrey General Manager

Ravena, New York
Reviewed 26 February 2015

Arrived for a 1 night stay with tow other associates. My room had such a rancid odor, that I could barely stand to use the phone to call the desk. HOW could that room be ok'd for use? It was 517. I was then moved to 519 which smelled much better, but the bedside radio did not work. After getting...

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Helpful?
Thank DennisRavena_NewYork
Zia J, General Manager at SpringHill Suites Tarrytown Greenburgh, responded to this review

Dear Dennis, Thank you for your posting, please accept our sincerest apologies for all of the issues that you experienced. We strive hard to exceed our guest needs and requests, including investing into our operation and training of our staff, but we failed to deliver on all of these components during your stay. Please feel free to contact any of...

Hamlin, New York
Reviewed 8 February 2015

The Good & bad news: The hotel is on the older side, so room layout and furniture is outdated, BUT the place is immaculate and a great value! But that's not why I would come back; I would return because of the people! Everyone was smiling and accommodating. It's evident that Mgmt is perpetuating resonance in their people because it...

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Helpful?
Thank Steve C
Zia J, General Manager at SpringHill Suites Tarrytown Greenburgh, responded to this review

Dear Steve C, Thank you for taking the time to share about your stay at the Spring Hill Suites Tarrytown. We are thrilled to hear that your stay's at our property have been enjoyable. We understand that in this day and age there are many hotels to choose from when looking to travel to theTarrytown area however we thank you...

Reviewed 1 February 2015

I stayed here for an extended period of time and was very pleased with my experiences. The complimentary breakfast, free Wi-Fi, the gym, and bigger than average hotel rooms are a few of the many perks you get for staying at the hotel. I would say that you get great value for the money you spend. I appreciated the extra...

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Helpful?
Thank PZimmerman88
Zia J, General Manager at SpringHill Suites Tarrytown Greenburgh, responded to this review

Dear P Zimmerman, Thank you for taking the time to share about your experience at the, Tarrytown Spring Hill Suites . Our team is constantly striving to exceed our guest’s expectation and insure your satisfaction. We do our best to insure our hotel is equipped to service all of our guests whether it be for Business, Leisure , or a...

A TripAdvisor Member
Level Contributor
101 reviews
15 hotel reviews
37 helpful votes
Reviewed 23 January 2015 via mobile

This is great hotel with friendly and professional staff. Director of sales, Richard is always professional and manages quite well Wednesday Manger's reception with complimentary food and drinks. Rooms are good size and front desk associates and particularly Jayson and David are outstanding.

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Helpful?
Thank A TripAdvisor Member
Zia J, General Manager at SpringHill Suites Tarrytown Greenburgh, responded to this review

We appreciate your feed and are very pleased to hear David and Adam made your stay a memorable one. We look forward to your next visit.

New York City, New York
Reviewed 6 January 2015

Friendly service, overall good value. What I LOVED: great complementary breakfast with options ranging from scramble eggs and well cooked to beautiful crispiness bacon to Belgian waffles and hot oatmeal (different toppings available like cranberry, almonds, and more). A huge plus--fresh fruits and Greek yogurt. What was very convenient: shuttle from & to hotel. Just call them and car will...

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Helpful?
Thank Victoria P
Zia J, General Manager at SpringHill Suites Tarrytown Greenburgh, responded to this review

I sincerely apologize that our guest room cleanliness was not up to standard during your stay. Cleanliness in our guest rooms and public areas is a priority for our Leadership and Housekeeping teams. No associate should ever ignore litter left behind in our guest rooms. Your comments have been shared with our housekeeping manager and associates and we promise to...

Great Barrington, Massachusetts
Reviewed 31 December 2014 via mobile

We stayed here to spend Christmas with family and friends in the area. Clean spacious room -- big enough for three of us -- and helpful staff. For the price in NY metro area it's a good find. Others complained about noise but we honestly were not bothered by it on the fourth floor.

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Helpful?
Thank anitaandray
Zia J, General Manager at SpringHill Suites Tarrytown Greenburgh, responded to this review

Thank you for such a fantastic review. We definitely appreciate your honesty and are continuously working to deliver a memorable service to all of our guests. That includes all the wonderful restaurants right around the corner. I am glad we were able to make you feel comfortable and relaxed on the fourth floor suite. Hope you and your family had...

Baltimore, Maryland
Reviewed 29 December 2014

This was our 3rd stay at this hotel. We are loyal Marriott rewards members, or at least we were until this stay. Only 2 lights worked in the room. The TV remote needed new batteries. Since this was only a 1 night stay, we told the front desk about this on checkout. The clerk apologized and said that he would...

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Helpful?
Thank Shalom W
Zia J, General Manager at SpringHill Suites Tarrytown Greenburgh, responded to this review

I regret that your recent stay with us did not meet your expectations. Your feedback has been shared with our housekeeping and engineering departments. The hotel is under new ownership and management as mid of November,2014 and we since have re-trained our staff working diligently to improve our accommodations. Please give me a call or email me at zia.jaffrey@marriott.com to...

Manchester, England
Reviewed 22 December 2014

There is ROAD noise back and front of the hotel and constant. Busy road at the front and motorway at the back. Attrocious, almost non-existent breakfast. No coffee, water, juice, fruit. I am not being picky here! Very very loud air con/heating - like a jet engine. You couldn't put it on. The room was too hot but there was...

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Helpful?
Thank kas647
Zia J, General Manager at SpringHill Suites Tarrytown Greenburgh, responded to this review

Thank you for staying with us. We are pleased that you felt the hotel was clean and comfortable but sincerely regret that your stay was impacted by traffic noise. 25% of our rooms do face highway 287. For guests with noise sensitivity we are more than happy to assign rooms facing the interior lobby area or towards the front entrance....

New York City, New York
Reviewed 3 December 2014

The hotel itself was very nice but if you going for work or pleasure brace yourself for noise if you have loud people above or beside you. I contacted the hotel again and asked if I could have an upper floor because I need to return to the area and work, and they said NO, wow, no accommodating at this...

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Helpful?
Thank nancysteen

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Shuttle Bus Service
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
Newly renovated all suite hotel in Westchester County. Relax in one of our new fresh suites and enjoy a cocktail in our new Lobby Bar. We offer free high speed internet (WI-FI), Indoor heated pool, shuttle service within 5 mile radius and complimentary full hot breakfast buffet. ... more   less 

Additional Information about SpringHill Suites Tarrytown Greenburgh

Address: 480 White Plains Rd, Tarrytown, NY 10591-4905
Region: United States > New York > Westchester County > Tarrytown
Price Range: $166 - $302 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Tarrytown Greenburgh 3*
Number of rooms: 145
Reservation Options:
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Also Known As:
Springhill Suites By Marriott Tarrytown Greenburgh Hotel Tarrytown
Springhill Suites Tarrytown
Tarrytown Springhill Suites
Hotel Style:
#5 Family Hotel in Tarrytown
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Tarrytown Greenburgh staff and other travellers.
2 questions
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Batavia, New York

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Questions? Get answers from SpringHill Suites Tarrytown Greenburgh staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“6th Floor was very quiet”
 of 5 bubbles 612irvs, 22 Dec 2016 | Read review
“stay on floor 3 or higher”
 of 5 bubbles sbptravels, 13 Dec 2016 | Read review
“Shuttle may or may not be available. Don't expect staff to go out of their way to find the shuttle driver.”
 of 5 bubbles , 3 Nov 2016 | Read review
“Look for a room above the first floor. We like rooms facing the back of the hotel. It's quieter.”
 of 5 bubbles BuzzBray, 28 Oct 2016 | Read review
“We chose a room on the top floor that was nice and quiet.”
 of 5 bubbles 810betsys, 6 Sep 2016 | Read review
5 of 5