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Sheraton Tarrytown Hotel

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Traveller (84)
Room & Suite (46)
Dining (20)

About

Location
Cleanliness
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Value
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A warm welcome awaits you at the Sheraton Tarrytown Hotel. Our full-service hotel brings you to the heart of the charm and beauty of Westchester County's historic Hudson Valley.
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Property amenities
Pool
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Electric Vehicle Charging Station
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Paid Wifi
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Safe
Centrally Located
HOTEL CLASS
Hotel links
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Hotel deals
570Reviews
122Photos
3Q+A
88Room tips
Traveller rating
  • 172
  • 197
  • 108
  • 42
  • 53
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Popular mentions
Hotel- Sheraton Tarrytown, NY Date- 26dec2018 through 27dec2018 Overall: Average. This hotel is an average Sheraton property. Convenient to my desired location, I will likely return, with the hopes that improvements will be made. Accommodations- Average. We were assigned a
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I've been in this hotel many times in the past. I came back after a few years and everything is changed. When you change something normally you try to make it better, but in this case the result of the renovation is a disaster. A part from the lobby renovation that could be a
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Response from Quest828841, Manager at Sheraton Tarrytown Hotel
Responded yesterday
Dear Rodigi67, Thank you for your feedback regarding your stay at The Sheraton Tarrytown Hotel. We do apologize if the breakfast hours did not meet your expectations. Rest assured that we take all comments and suggestions to heart so that we can improve and provide the exceptional service that our guests expect and deserve. Once again many thanks for your feedback and we would welcome the opportunity to serve you again. All the best, Melissa Pacheco Assistant General Manager
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I have been a member of both Sheraton/Starwood and Marriott for many years and this is the worst property in memory. I came on a three-day business trip and I was extremely disappointed. When I checked in, my hallway was a gauntlet of dirty towels, dirty dishes, trash cans and
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Response from Quest828841, Manager at Sheraton Tarrytown Hotel
Responded 6 days ago
Dear Ray A, Thank you for sharing your experience at The Sheraton Tarrytown with our Trip Advisor community. Please accept our sincere apologies for the issues you encountered throughout your stay. As a frequent traveler myself, I completely understand the frustrations associated with the cleanliness of the hotel. I can only imagine that this was not the best start to your stay with us. Rest assured our number one priority at this property is to correct the issue. Again, I cannot apologize enough that your first impression was not the best, but I do hope that the next time your travels bring you to Tarrytown, you will allow us the opportunity to better your experience. All the best, Melissa Pacheco Assistant General Manager
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+1
Incredible stay . Room was perfect and renovated and classy the bed was super comfy although the pillows could be more comfy... nice and QUIET. breakfast was limited but delicious! I’ve tried almost every Marriott hotel in Tarrytown, and this is going to be my go to and is the
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Response from Quest828841, Manager at Sheraton Tarrytown Hotel
Responded 1 week ago
Dear DianamX6822OJ, Thank you for your pleasant review. We are so happy that you enjoyed your stay with us. We are pleased to hear that we exceeded your standards during your stay. Our team members are dedicated to making every stay a seamless one. We look forward to welcoming you back as a guest again. Come back soon! All the Best, Melissa Pacheco Assistant General Manager
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The hotel has a terrible guest service, the front desk including the front desk manager has no clue about the Platinum privileges. Checked into the hotel room no mention about bonus points or breakfast voucher. The door of the room didn't closed and it needed a lot of push.
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Response from Quest828841, Manager at Sheraton Tarrytown Hotel
Responded 1 week ago
Dear Sujoy C, Thank you for leaving a candid review about our hotel The Sheraton Tarrytown. We value each feedback as this will allow us to identify the areas that may benefit from our additional attention. It is disheartening to know that your experience was not as pleasant as it should have been. I am sorry for the disappointments you had with our hotel staff. Rest assured that we take all comments and suggestions to heart so that we can improve and provide the exceptional service that our guests expect and deserve. Once again many thanks for your feedback and we would welcome the opportunity to serve you again. All the best, Melissa Pacheco Assistant General Manager
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12345610
Yes, an iron and ironing board were in the closet of our room at this hotel.
1 vote
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Unfortunately we do not we only offer shuttles within Tarrytown. We can help you schedule transportation into the city.
0 votes
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Is there a fridge in the rooms?
Not in our room. I think you can request one. Not sure if there is a charge for it if available. Normally if available they are first come first served so you should call to verify. Get persons name if they arrange one for you.
0 votes
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"Don't pick room 614 - Not updated and his directly adjacent to the open Sheraton Club area"
"Club Level rooms are the best on the 6th Floor"
"Not sure if you have a special request just make it when you check in or before"
"We were on the 4th floor and it was pretty quiet"
"I would not choose this hotel again."
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12345618
PRICE RANGE
US$97 - US$254 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton tarrytowntarrytown sheraton
LOCATION
United StatesNew YorkTarrytown
NUMBER OF ROOMS
150
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