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All reviews the concierge lounge ruth chris nice hotel pool area hot tub front desk staff bed was comfortable nice pool breakfast buffet nice stay flat screen tv bagels new york city sleepy hollow cooper elevator lobby
while the hotel and amenities are wonderful, we stayed in a room that needs immediate attention by the hotel or department of health. The minor issues were the lack of working house phone, the missing hair dryer, and no menu for room service. These issues...More
Date of stay: January 2019
Thank Jd D
Response from Robert R, Assistant Rooms Operations Manager at Westchester MarriottResponded 6 days ago
Thank you for taking the time to share your valuable feedback on Trip Advisor.
The experience you described is not characteristic of the level of service our associates strive to provide. I would love the opportunity to hear more about your recent stay in an...More
Stayed here 7 or 8 times by now - still my first choice due to ease of access of the highways, good restaurants on site, and good service.
Staff at Cooper's Mill bar recognize me on arrival, by now :).
Oh, and I really like...More
Spacious lobby and welcoming vibe.
The bed and pillows were exceptionally comfortable.
Very happy with our one night stay!! The concierge floor was closed but they have us Marriott points to compensate for the inconvenience.
Great hotel with good service. Concierge lounge has good meals on evening and good breakfast. Rooms are renovated but bathroom is quite small compared to other more modern hotels. Good choice of foods at the restaurants in the hotel. Good staff that is responsive to...More
Have been guests at this Marriott for 25 years, staying every year at Christmas to visit family. We are Marriott Lifetime Gold Elite. THIS MARRIOTT HAS CHANGED FOR THE WORSE. Check in - not friendly, no mention of our requested upgrade for our 25th anniversary,...More
Date of stay: December 2018
Response from Robert R, Assistant Rooms Operations Manager at Westchester MarriottResponded 3 weeks ago
Thank you for taking the time to share your valuable feedback on Trip Advisor. Having a smooth check-in experience is something we always strive towards and I am sorry that we did not meet your expectations. As a Gold Elite member, please know that your...More
Westchester Marriott is a modern hotel in Tarrytown, New York offering premium guest amenities including two on-site restaurants, a pool and high-tech meeting facilities perfect for a leisure or business vacation. …MoreWe provide an ideal location just a short drive away from Westchester County White Plains Airport. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.