Visited here for Sunday lunch with the family. Place has a lovely setting next to the river. On arrival was greeted by a polite and pleasant young lady who showed us to our table. The restaurant has a good atmosphere and is nice and clean and spacious. The waiting staff are very helpful and polite. Our meals all came out together and where nice, have had better but still enjoyable. There is a good selection of drinks at the bar. All in all a pleasant experience and will be returning in the summer to sit out on the patio.
Wanted to pop a review on here to say how impressed I was yesterday after spending the afternoon for my baby shower. So we booked the riverside for a meal for my baby shower for 28 people it was all so efficient to book and the manger couldn’t of been any more helpful if she tried. On arrival we were out in the function room this was a lovely surprise we could enjoy the afternoon play games and not annoy any other guests dining. They set the tables lovely and dressed them with white table cloths. Once we added our decor to the room it looked amazing. The staff were so helpful and on hand all day taking drink orders and serving the meals. The food was outstanding everyone thoroughly enjoyed it and commented how nice it was. The pate started came with a huge pot of pate and one piece of toast everyone had more than half pate left and no toast so so Some asked and plates of toast were brought in no problem straight away. For a big food food order it was served quickly and efficiently. Everyone was very impressed. If you want a small function they partition off a section of the function room so it’s a lovely room for little occasions. Thank you to all of the team that helped plan and deliver yesterday !…
Stayed for one night when attending a friends party in nearby Burton on Trent. We didn't eat in the hotel in the evening as out at the party, but had a drink and sharing platter in the bar upon arrival and the best full English breakfast I have had the following morning! My wife had the Sundae Brunch which was equally good. We were impressed by the friendly and helpful staff upon arrival and throughout. Although not huge, our room was very smart and comfortable, with the best guest drink tray I had encountered. Bed very comfy. TV large modern and sharp. The bathroom was a delight. Car park huge. Full marks all round!
Stayed at the Riverside last night when booking I booked a accessible room as I have arthritis and my husband is having treatment for cancer when we arrived booked in they gave us room 8 lovely room clean nicely decorated went to bathroom and there was a step up to bathroom said to hubby do you think you will be able to cope with just the one step yeah he said it's just for one night we managed with a struggle this morning went to have a shower shower was over bath mmm no grab rails or anything to hold onto so no shower when we checked out I asked about the room and she said sorry about that you should have asked for room one when you checked in if you stay with us again ask .. I didn't think I should have asked after booking room and asking for accessable room.
Came with my wife on a Friday evening for a meal. We had to wait a little while for our table which we had booked for 7 but that wasn’t a problem. We both had fish and chips which were nice but could have had a few more chips. The service from the waitress was excellent. She has worked there for many years behind the bar. She is a credit to The Riverside. Always friendly and helpful. Thank you.
I stayed here in December after their refurb. The room was excellent - I couldn't fault the decor, comfort or facilities. We had dinner here which was great with really friendly and attentive service. The following morning, despite arriving just after 9am they kept the kitchen open to provide me with a cooked breakfast. Thank you.
The Food was amazing, the staff where so helpful and polite, Emma and Bibiana served us with our meals and were so kind . The manager showed us around. The inside of the resturant is beautiful as is the outside. The location next to the river is beautiful. A lovely venue for weddings.
I went to the restaurant for dinner and it was amazing. From our warm welcome from the manager Rick to our waitresses Holly and Alex everything was excellent. Then came the food that was certainly Michelin star quality. Thank you for a lovely night.
What a lovely hotel ,nice grounds nice hotel and bar and restaurant nice room nice food nice staff thanks to Jeleina, Frank, Julie Lottie Courtney and Angie thanks for making our stay wonderful. Kind Regards Steve and Michele Petryszyn
Rooms very tired and manager on the deck didn’t care (and I quote “well there is nothing that can be done about the mould in the grout now”) Liquid marks running down the wall, dirty linen, woodwork damaged, mould in shower, dirty shower hose, holes in walls…need I go on! Mother in law booked 3 rooms for an 80th party and was beyond disappointed. Excuses of “well we are closing for a refurb end of the month” … so why are you charging full price for substandard rooms? Multiple conversions with hotel reception regarding compensation and nothing has appeared. Sums up our entire experience …over £1200 spent in 24 hours (including food) and not an once of customer service!!
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