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Riverside Hotel

571 reviews
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Riverside Drive, Branston, Burton upon Trent DE14 3EP, England
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Guests 1 room, 2 adults, 0 childrenGuests 12
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Overview
4.0 571 reviews
  • Excellent36%
  • Very good30%
  • Average17%
  • Poor9%
  • Terrible8%
Travellers talk about
Riverside Drive, Branston, Burton upon Trent DE14 3EP England See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
3 Star accommodation
All hotel details
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Rooms
Dec. 30Dec. 31
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (571)
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All reviews the river lovely location evening buffet superior room wedding party eggs benedict full english bridal suite old english inns breakfast menu would stay again wedding reception course meal wedding breakfast excellent breakfast bar and restaurant salmon
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1 - 5 of 569 reviews
Reviewed 2 days ago via mobile
Disappointing Christmas meal

I had the misfortune of booking The Riverside for our work Christmas meal and will not be making that mistake again! The orders got mixed up, the food was not only cold but poor quality and the staff were extremely rude throughout the whole evening....More

Date of stay: December 2018
Thank Vicky C
Response from RiversideCRManager, Guest Relations Manager at Riverside HotelResponded yesterday

Good Afternoon, Thank you for your review all comments are taken seriously and I will be passing your comments on to our chefs and front of house team

Reviewed 5 days ago
christmas meal

A group of 9 of us enjoyed our meal here . We had a lovely table set for us & the restaurant had a lovely atmosphere . (only a few minor things let it down , like soup not hot enough & soft crackers with...More

Date of stay: December 2018
Thank DerbyHolidaysue
Response from RiversideCRManager, Guest Relations Manager at Riverside HotelResponded yesterday

Good Afternoon, Thank you for your comment about your Christmas meal, please let me apologise for the soup and crackers ,this is not our normal standards. We are glad you enjoyed your stay with us and hope to see you soon.

Reviewed 1 week ago
Christmas Meal

Attended the Riverside for a works Christmas meal. We had pre ordered our meal choice. I chose vegtable soup, roast turkey and chocolate brownie. The food in my opinion was excellent. The room was very inviting and the staff were all excellent.

Review collected in partnership with Greene King
Date of stay: December 2018
Thank GrandTour360598
Response from RiversideCRManager, Guest Relations Manager at Riverside HotelResponded 1 week ago

Good Afternoon, Thank you for your review about your Christmas meal, we are so pleased you enjoyed your evening and hope to see you again soon.

Reviewed 2 weeks ago
Disappointed

I attended a wedding reception sadly the staff could not cope. The staff were rude and constantly complained saying we were in the way it was difficult to find a seat whilst waiting for the meal. The meals were brought into the reception two at...More

Date of stay: December 2018
Thank Nomates1
Response from RiversideCRManager, Guest Relations Manager at Riverside HotelResponded 2 weeks ago

Good Afternoon Thank you for your review all comments are taken seriously and let me apologise as these are not our normal standards,I will pass on your comments

Reviewed 3 weeks ago via mobile
Lovely place

This pub restaurant is lovely place where to have dinner and drink. Stop by with a family, having a 2 course meal. Service was fast. Staff friendly and professional. Christmas can see everywhere around. Need to come back when the fire will be on and...More

Date of stay: November 2018
Thank MonTami
Response from RiversideCRManager, Guest Relations Manager at Riverside HotelResponded 3 weeks ago

Good Afternoon, Thank you for your review we look forward to seeing you all again soon, when our fire is lit.

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About
Description
Sky packages in rooms Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Banquet Room
Meeting Rooms
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Beachfront
Spa
Breakfast included
Pool
Fitness Centre with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Non-Smoking Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Non-Smoking Rooms
Number of rooms
22
Price range
US$72 - US$135 (Based on Average Rates for a Standard Room)
Also Known As
Riverside Hotel Staffordshire
Location
United Kingdom > England > Staffordshire > Burton upon Trent > Branston
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Non-Smoking Rooms
Number of rooms
22
Price range
US$72 - US$135 (Based on Average Rates for a Standard Room)
Also Known As
Riverside Hotel Staffordshire
Location
United Kingdom > England > Staffordshire > Burton upon Trent > Branston
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Photos
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Traveller (117)
Room & Suite (40)
Dining (17)
Pool & Beach (1)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Nearby
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Questions & Answers
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See all 13 questions
TheSharps2014
May 16, 2017|
AnswerShow all 6 answers
Response from RiversideCRManager | Property representative |
Good morning, It is best to contact the hotel directly about this enquiry thank you.
0
Votes
del-and-mags
February 18, 2017|
AnswerShow all 7 answers
Response from RiversideCRManager | Property representative |
Good Morning, Burton town centre in a mile and a half walk, a taxi would only cost you 3.50 or a bus stop is located just at the end of our drive :)
1
Vote
lynngranville
November 12, 2016|
AnswerShow all 3 answers
Response from RiversideCRManager | Property representative |
Good Morning Breakfast is included in the price of your room
0
Votes
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Room Tips
"rooms facing the river nice"
DerbyHolidaysue
5 days ago
Read review
"Ask for a large bathroom"
johntY832XW
Oct. 8, 2018
Read review
"Check that everything in the room works before you unpack."
cicsplex
Aug. 6, 2018
Read review
"Rooms on the South have fab views of the River & quieter. These rooms have poor lighting especially..."
vhs2
Apr. 9, 2018
Read review
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