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Best Western Plus Franklin Square Inn Troy/Albany

514 reviews
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Traveller (67)
Room & Suite (31)
Dining (7)
Overview
  • Excellent57%
  • Very good29%
  • Average8%
  • Poor4%
  • Terrible2%
Travellers talk about
“dinosaur bbq”(23 reviews)
“hudson river”(27 reviews)
“best westerns”(7 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Hot Tub
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
Offers from Best Western Plus Franklin Square Inn Troy/Albany
Special Offer: BOOK DIRECT & SAVE
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Rooms
Mar. 4Mar. 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (514)Write a Review
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285
149
42
23
10
Show reviews that mention
All reviewsdinosaur bbqhudson riverbest westernsfamily weddingrestaurants within walking distancestayed one nightgreat place to staybreakfast buffetvery nice hotelwould stay here againnice stayrooms were cleanbagelsfront desk staffconvenient locationhotel roomnew york
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1 - 5 of 509 reviews
Reviewed 1 week ago

I arrived in Troy late on a Friday night with my 2 sons in tow to visit colleges. I had accidently booked my room for the next night. Damon at the front desk didn't miss a beat. Without making me look foolish (even though it...More

Thank DebandMarc
Response from Sarah C, Front Office Manager at Best Western Plus Franklin Square Inn Troy/AlbanyResponded 5 days ago

We are so glad to hear that you had a great stay with us, and that Damon was able to help with your reservations! There are a lot of great colleges in this area - we hope your sons enjoyed their tours! We hope to...More

Hotel's Favourite
Reviewed 8 January 2018

Due to snowy conditions, I arrived very late, 3:00 a.m. The desk clerk got me checked in. The parking lots were all full due to snow so parked in the driving lane along with a box truck. The front walkway had been shoveled and ice...More

Thank Regina L
Response from Sarah C, Front Office Manager at Best Western Plus Franklin Square Inn Troy/AlbanyResponded 11 January 2018

Thank you for taking the time to review your stay with us. We are glad you were able to relax at our hotel during the snow storm! We are also happy to hear that Javun was helpful, he is a great asset to our team!...More

Reviewed 2 weeks ago

This location is quaint. The front desk staff are well-dressed and professional. Some of the rooms are newly renovated, so be sure to request one that is. I did not try the breakfast, but the breakfast area looked clean and well-spaced. We have stayed here...More

Review collected in partnership with Best Western
Thank 689tamaran
Response from Sarah C, Front Office Manager at Best Western Plus Franklin Square Inn Troy/AlbanyResponded 2 weeks ago

Thank you for taking the time to review your stay with us! We are glad to hear you enjoyed your stay with us and hope to welcome you back for a third visit to Troy!

Reviewed 3 weeks ago

This was a very nice hotel, the room we stayed in was very spacious. It well decorated and really comfortable. Located just a few steps from the dinosaur BBQ and numerous shops and eateries. Will stay again.

Review collected in partnership with Best Western
Thank David K
Response from Sarah C, Front Office Manager at Best Western Plus Franklin Square Inn Troy/AlbanyResponded 3 weeks ago

Thank you for taking the time to review your stay with us! We are glad to hear that you enjoyed your time in Troy. We love being so close to Dinosaur BBQ - best ribs in town!

Reviewed 12 January 2018

On our way to Florida, we were looking for a hotel for one night. We found the Best Western Plus a nice hotel well located in the heart of downtown Troy/Albany. The room was comfortable and the staff friendly.

Review collected in partnership with Best Western
Thank georgesb609
Response from Sarah C, Front Office Manager at Best Western Plus Franklin Square Inn Troy/AlbanyResponded 13 January 2018

We are glad to hear that you enjoyed your stay with us! Thank you for taking the time to write a review. We hope you have a safe trip to Florida - Enjoy the warm weather for us!

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Hot Tub
Tennis Court
Details
Price range
US$100 - US$186 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
Details
Price range
US$100 - US$186 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
Add Photo Photos
Traveller (67)
Room & Suite (31)
Dining (7)
Questions & Answers
Ask a question
Sheila L
2 August 2016|
Answer
Response from whitestole | Reviewed this property |
I don't work there, but my best guess would be to call them directly. Most hotels are willing to book a block of rooms at a reduced rate for a wedding if you arrange it ahead of time. But you probably need to call and speak... More
0
Votes
mrsd2fan
26 December 2014|
AnswerShow all 9 answers
Response from BestWesternHotels | Property representative |
Hello, Parking is free. If you need Truck or RV parking please contact us directly at 518-274-8800. Thank you!
0
Votes
Room Tips
"Stay away from the elevators and if possible go to 2nd or 3rd floor"
Read review
"Request the new wing"
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"Avoid first floor if possible."
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"Request a third floor room with a Hudson River view or a suite."
Read review
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