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Happy Journey Motel

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  • Excellent0%
  • Very good14%
  • Average7%
  • Poor14%
  • Terrible65%
  • Sep. 26, 2017
    “Decent for the price.”
  • Jul. 24, 2016
300 N Genesee St, Utica, NY 13502-2318 See on map
Free Wifi
Air Conditioning
Non-Smoking Hotel
Room Service
Wheelchair Access
Laundry Service
1 Star accommodation
Sep. 30Oct. 1
1 room, 2 adults, 0 children
Standard Room
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Reviews (14)
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1 - 5 of 14 reviews
Reviewed September 26, 2017

This is not a luxury accommodation, but for the price it was clean and VERY close to the freeway. Many restaurants close by. The bathroom door did not shut properly but there was a big minifridge and a nice TV. Rooms were smallish but ok...More

Thank Eddie B
Response from HappyJourneyMotel, webmaster at Happy Journey MotelResponded October 4, 2017

Dear Guest, Thanks for your comments. I’m happy you had a good experience with us although I regret that we couldn’t completely satisfy you. I apologize. we will continue to improve our services and infrastructures. We look forward for your visit. Sincerely, Hotel Manager

Reviewed July 24, 2016 via mobile

Take that how you want!!!! But this motel had me feeling some type of way. That's all. I've never had quite an experience like this. WOW. If you are ever in Utica, please take the time to Visit. The room was a mosaic, beautiful carpet...More

2  Thank ajlockwo3
Response from HappyJourneyMotel, Webmaster at Happy Journey MotelResponded September 10, 2016

Dear Guest, What an unusual set of comments about our hotel here in Utica. Thank you so much for commenting. Since you seem in a good mood about our stay, I must assume you had a good experience. We take real pride in this hotel...More

Reviewed April 6, 2016

This was the first motel we came across as we left the highway so we decided to give it a go. The room was not clean, desperately needed a vacuum and a good scrub of the walls. The bathroom looked to be recently renovated but...More

2  Thank Patricia645
Response from HappyJourneyMotel, Webmaster at Happy Journey MotelResponded September 10, 2016

Dear Guest, Thank you for the review. I’m terribly sorry we failed to meet your expectations. We take pride in the cleanliness of our hotel and in the overall experience we provide to guests. I sincerely apologize that we let you down and assure you...More

Reviewed September 3, 2015 via mobile

Yikes, last minute hotel. Accepted pets ($10 more) small and kinda musky smell. Sheets and blanket seemed clean but stained ick. Please invest in new linens would make a big difference. Shower was ok, TV was not that great. No coffee in room. Probably would...More

2  Thank DebbieME1970
Response from HappyJourneyMotel, Webmaster at Happy Journey MotelResponded September 10, 2016

Dear Guest, Thanks for your comments. I’m terribly sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I...More

Reviewed April 20, 2015

If you choose to stay here.. PAY CASH!!! DO NOT use your credit card. I checked in at 12:02am and at 12:45am they manually ran my card and charged $300 under RS Cleaning thru a cell phone or ipad device. The address for the cleaning...More

6  Thank somewon2015
Response from HappyJourneyMotel, Webmaster at Happy Journey MotelResponded September 10, 2016

Dear Guest, Thank you for the review. Our goal is to provide a consistently superior guest experience, and your comments are very important to us. If any billing issue remains, please contact us directly for quick resolution. We rely on guests like you to tell...More

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Hotel class
Hotel Amenities
Room Service
Free High Speed Internet (WiFi)
Air Conditioning
Laundry Service
Non-Smoking Hotel
Refrigerator in room
Wheelchair Access
Room types
Non-Smoking Rooms, Accessible rooms
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Number of rooms
Price range
US$71 - US$83 (Based on Average Rates for a Standard Room)
Also Known As
Happy Journey Hotel Utica
United States > New York > Utica
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Nearby AttractionsSee all 29 attractions in Utica
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Questions & Answers
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Room Tips
"WiFi worked excellently!"
Read review
"close to thru way but so are others. do not stay here unless paying cash"
Read review
"stay at red roof"
Read review
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