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Hampton Inn Utica

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#1 of 13 Hotels in Utica
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Hampton Inn Utica
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679 Reviews from our TripAdvisor Community

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Showing 675: English reviews
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Mahwah, New Jersey
Reviewed yesterday NEW

I think Hilton really did their homework when they planned these places. It's not rocket science but takes a certain amount of thought to get it right. Everything I look for and nothing I don't. Good location to the town, plenty of parking in a secure lot. Friendly staff and good food. They went above and beyond the call of...

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Helpful?
Thank tiberiuswise
Buffalo, New York
HOTEL’S FAVOURITE REVIEW
Reviewed 23 January 2017

We stayed here Saturday evening, one of our sons is looking at attending Utica College and this was a convenient location (10 minutes from the campus). We used Hilton Honors points for the overnight stay but it didn't detect from the greatness of this hotel. Staff friendly-from the front desk to the girl handling the breakfast in the morning. Spacious...

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Helpful?
Thank MJohnson71
About Hotel's Favourite Review
Jessica C, General Manager at Hampton Inn Utica, responded to this review

Dear MJohnson71, Thank you for taking the time to write this review for us. I'm so delighted you had such a wonderful stay while you were in the area visiting Utica College. The entire staff strives to make sure all of our guests feel like they are at their "home away from home." We do offer a Utica College discount...

Succasunna, New Jersey, United States
Reviewed yesterday NEW

Pleasantly greeted by front desk staff. Offered me water as a Gold Hilton Member. Great dinner recommendation (Tailor & Cook about a mile away-excellent) Rooms always reliable, clean. Breakfast had Chobani yogurt (always a plus!) as well as usual items. No surprises, no disappointment as with most Hampton Inns.

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Thank Chris G
New Britain, Connecticut
Reviewed 3 days ago NEW

These guys were great and help me when I stayed and I would definitely stay here again when ever my job needs me upstate New York again. Plus the breakfast was a plus since they had variety unlike most place. Even if you didn't want the complimentaryfood there was other restaurants nearby.

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Thank 65modestoc
Jessica S, General Manager at Hampton Inn Utica, responded to this review

Dear 65modestoc, Thank you for taking the time to write this review for us. The entire staff strives to make sure all of our guests feel like they are at their "home away from home." We do change the breakfast menu daily so guests who are here multiple nights are able to enjoy different items each day. We look forward...

Latham, United States
Reviewed 1 week ago

Great location, just off the thurway and close to all that upstate area around utica/rome offers. got an upgrade for no additional cost. staff was extremely friendly and took care of even the smallest details. would certainly stay at this hampton again.

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Thank James F
Jessica S, General Manager at Hampton Inn Utica, responded to this review

Dear James F, Thank you for taking the time to write this review for us. The entire staff strives to make sure all of our guests feel like they are at their "home away from home." If you are ever with us Monday - Thursday, please enjoy our evening snacks we put out for guests to enjoy. We also have...

Kalamazoo
Reviewed 1 week ago

Nice room overlooking parking lot, but we were only there one night. Large enough for our many bags. Bed was very nice! Clean and quiet. Breakfast was typical of these chains: not memorable, but certainly not bad.

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Helpful?
Thank Tracy K
Jessica S, General Manager at Hampton Inn Utica, responded to this review

Dear Tracy K, Thank you for taking the time to write this review for us. I'm delighted you had a wonderful stay with us. We try to change the breakfast daily so it isn't always the same thing every morning. The entire staff strives to make all of our guests feel like they are at their "home away from home."...

New York City, New York
Reviewed 2 weeks ago

Considering there is nothing in this area, great hotel. I was not there for pleasure for a tournament . Good breakfast choices, clean and friendly staff. Not a lot of food choices in the area. Just people slam doors and are not considerate.

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Helpful?
Thank ckmfuture
Jessica S, General Manager at Hampton Inn Utica, responded to this review

Dear ckmfuture, Thank you for taking the time to write this review for us. I'm delighted you had a wonderful stay with us and please allow me to deeply apologize over the doors! The entire staff strives to make sure all of our guests feel like they are at their "home away from home". We look forward to seeing you...

New York City, New York
Reviewed 2 weeks ago

My stay was very pleasant. Very nice and clean room. Was able to relax with the quiet atmosphere. The price was right and I took advantage of the complimentary breakfast . Overall my stay was great!!!

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Thank Kathy S
Jessica S, General Manager at Hampton Inn Utica, responded to this review

Dear Kathy S, Thank you for taking the time to write this review for us. I'm so delighted you had such a wonderful stay while you were with us. Monday - Friday we also offer our delicious breakfast to go bags in case you don't have time to enjoy our complimentary breakfast! The entire staff strives to make sure all...

Reviewed 3 weeks ago

Hotel was very clean - room, exercise equipment and lobby. The staff were all very friendly. The food at the breakfast was good and the staff kept all items full. There was even soup in the evenings! A pleasant suprise on a cold night.

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1Thank Z7947OGthomasg
Jessica S, General Manager at Hampton Inn Utica, responded to this review

Dear Z7947OGthomasg, Thank you for taking the time to write this review for us. I'm so delighted you had such a wonderful stay while you were with us. We do put out a evening snack Monday - Thursday at 5pm! The entire staff strives to make sure all the guests feel like they are at their "home away from home."...

Utica, New York
Reviewed 5 weeks ago

I preplanned this awesome stay at a hotel I use to frequent at least once a month in previous years. My arrival checkin room location were all perfect. The room appeared to be clean. I should've checked around the baseboards of the bed. I arrive first to set up he came later after hours a condom wrapper appears turmoil chaos...

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Thank kizzyl2017
Jessica S, General Manager at Hampton Inn Utica, responded to this review

Dear kizzyl2017, Thank you for taking the time to write this review for us. Please allow me to deeply apologize over the experience you had during your stay with us. I have completely refunded your room and tax to your card and you should be seeing the credit back in 7 to 10 business days. If you would like to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our hotel specializes in delivering customer service that is second to none! Complimentary hot breakfast bar, bottles of water, dvd rental, business center, evening reception of appetizers, and much more! ... more   less 

Additional Information about Hampton Inn Utica

Address: 172-180 N Genessee Street, Utica, NY 13502
Region: United States > New York > Utica
Price Range: $179 - $265 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Utica 2.5*
Number of rooms: 83
Reservation Options:
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Also Known As:
Hampton Inn Utica Hotel Utica
Utica Hampton Inn
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Utica staff and other travellers.
7 questions
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Derry, New Hampshire
8 months ago
9 months ago
Apalachin, New York, United States
over a year ago
Apalachin, New York, United States
over a year ago

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Questions? Get answers from Hampton Inn Utica staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Look for Denny's parking lot sign and pull in there to get to the hotel, they are in the back lot behind Denny's.”
 of 5 bubbles MJohnson71, 23 Jan 2017 | Read review
“Ask reception for list of free movies and popcorn”
 of 5 bubbles RRW81, 4 Oct 2016 | Read review
“Get a top floor to cut down on overhead foot noise.”
 of 5 bubbles GandM_Travel, 7 Sep 2016 | Read review
“Rooms at the end of the hallways quieter.”
 of 5 bubbles NYCHotelManager, 26 Aug 2016 | Read review
“Get a room with a King bed if you can. Room will be spacey.”
 of 5 bubbles Rostam, 23 Aug 2016 | Read review
5 of 5