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Hampton Inn Utica

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#1 of 13 Hotels in Utica
Certificate of Excellence
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1 room 2 adults 0 children
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Hampton Inn Utica
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694 Reviews from our TripAdvisor Community

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Showing 689: English reviews
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Rutland, Vermont
Reviewed 1 week ago NEW

Check in was a breeze. Frank at the front desk was welcoming and knowledgeable. Room was clean and roomy. Hot tub was nice. Breakfast was very good. Only issue was that the sheet on the king size bed was too small for the bed.

Review collected in partnership with Hampton
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Helpful?
Thank Ted L
Jessica S, General Manager at Hampton Inn Utica, responded to this review

Dear Ted L, Thank you for taking the time to write this review for us. I'm delighted Frank was able to take excellent care of you while you were here and I'll make sure to let the Executive Housekeeper know about the sheets! We strive to make sure all of our guests feel like they are at their "home away...

Palatine, Illinois
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

I stayed at the Hampton Inn Utica for one night while visiting a customer in town. This hotel is right off of the Turnpike and very convenient. The front desk person was friendly, the room was clean and the bed comfortable. Very quiet, made for a great night sleep. Really liked they pot of hot soup in the lobby at...

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Thank Mike W
About Hotel's Favourite Review
Jessica S, General Manager at Hampton Inn Utica, responded to this review

Dear Mike W, Thank you for taking the time to write this review for us. I'm so delighted you had a great stay while visiting a customer. The entire staff here at the Hampton Inn Utica strives to make sure all of our guests feel like they are at their "home away from home." We have a evening snack out...

Atlantic Highlands, New Jersey
Reviewed 1 week ago

I stay there whenever I travel. I can always count on friendly service and great coffee. The rooms are clean and have all the necessities. It is a great value. The free breakfasts are good as well as the cookies in the evening.

Review collected in partnership with Hampton
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Helpful?
Thank pussanova6277
Jessica S, General Manager at Hampton Inn Utica, responded to this review

Dear pussanova6277, Thank you for taking the time to write this review for us. The entire staff strives to make sure all of the guests feel like they are at their "home away from home." We have a Manager's Reception every Monday - Thursday at 5pm! We also have a wonderful patio with firepit to enjoy as the weather is...

Reviewed 1 week ago

I found the rooms to be clean. The staff was friendly and helpful. The Front desk staff was very informed about the area and were helpful with directions. The hotel is in close proximity to a variety of dining choices. The complimentary breakfast was very satisfying.

Review collected in partnership with Hampton
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Helpful?
Thank Sherry S
Jessica S, General Manager at Hampton Inn Utica, responded to this review

Dear Sherry S, Thank you for taking the time to write this review for us. The entire staff strives to make sure all guests feel like they are at their "home away from home." I'm delighted you had such a wonderful stay while you were with us. We have many delicious restaurants in the area we love to recommend. We...

Reading, Pennsylvania
Reviewed 2 weeks ago

I arrived early before the check in the front desk did there best to check me in early. They offer my team discount coupons to have lunch till our room was ready. Very friendly staff at this hotel I would stay there again

Review collected in partnership with Hampton
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Helpful?
Thank demitrues
Jessica S, General Manager at Hampton Inn Utica, responded to this review

Dear demitrues, Thank you for taking the time to write this review for us. I'm delighted you had such a wonderful stay while with us. The entire staff strives to make all of the guests feel like they are at their "home away from home" and try to get people checked in as soon as they arrive, even before check-in...

Portland, Maine
Reviewed 2 weeks ago via mobile

It's a Hampton. Not expecting luxury. Clean is key. And it is. Here w 2 kids. They liked the pool and breakfast. 34k points. Not bad. Nothing for diamond except a few waters. But again it's just a stopover on a long drive for us. Would stay again.

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Helpful?
Thank anoikis
Jessica S, General Manager at Hampton Inn Utica, responded to this review

Dear anoikis, Thank you for taking the time to write this review for us. We have complimentary movies and popcorn for our guests to enjoy at the front desk! The entire staff strives to make sure all of our guests feel like they are at their "home away from home." I'm so delighted that your kids were able to enjoy...

Reviewed 2 weeks ago

The staff provided friendly service, the room and bathroom were clean with plenty of towels. The beds were extremely comfortable. I would definitely stay there again and recommend it to friends and family.

Review collected in partnership with Hampton
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Helpful?
Thank 341margaretr
Jessica S, General Manager at Hampton Inn Utica, responded to this review

Dear 341margaretr, Thank you for taking the time to write this review for us. The entire staff strives to make sure all of our guests feel like they are at their "home away from home." We love recommending one of the many delicious restaurants in the area and we also have a evening snack every Monday-Thursday out for our guests...

NY
Reviewed 2 weeks ago

Recently on a trip to visit SUNY Polytechnic Institute we stayed at this hotel Hotel was clean conveniently located the staff was very helpful friendly courteous and one evening suggested we take a 25 minute drive to the Turning Stone Casino in the area it was awesome thanks again for the tip. Complimentary breakfast was nice. The pool was a...

Review collected in partnership with Hampton
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Helpful?
Thank 70stang
Jessica S, General Manager at Hampton Inn Utica, responded to this review

Dear 70stang, Thank you for taking the time to write this review for us. I'm delighted you had a wonderful stay while in the area to visit SUNY Poly. The entire staff strives to make sure all of the guests feel like they are at their "home away from home." We love recommending things to do in the area! We...

A TripAdvisor Member
Level Contributor
29 reviews
5 hotel reviews
4 helpful votes
Reviewed 2 weeks ago via mobile

This was a business trip with only a few hours to get some shut eye. The hostess was quick to greet my team, had everything ready to receive my group, and provided bottles of water the the Hilton Honors members. Additionally she made arrangements for To Go breakfast was ready sine we had an early departure. Rooms were spotless, fresh...

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Helpful?
Thank A TripAdvisor Member
Jessica S, General Manager at Hampton Inn Utica, responded to this review

Thank you for taking the time to write this review for us. I'm so delighted you and your team had such a great stay. The entire staff strives to make sure all of the guests feel like they are at their "home away from home." I'm happy that hear the night auditor had the breakfast bags out early so you...

Reviewed 2 weeks ago via mobile

I stayed for two nights on business. The interior of the hotel is dated yet very clean. Staff were extremely pleasant and helpful. The hotel is located next to several restaurants and main roads. I would recommend to others.

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Helpful?
Thank katie r
Jessica S, General Manager at Hampton Inn Utica, responded to this review

Dear katie r, Thank you for taking the time to write this review for us. The entire staff strives to make sure our guests feel like they are at their "home away from home." There are many delicious restaurants in the area we love to recommend and also have evening snacks out from 5pm-9pm, Monday through Thursday. We look forward...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our hotel specializes in delivering customer service that is second to none! Complimentary hot breakfast bar, bottles of water, dvd rental, business center, evening reception of appetizers, and much more! ... more   less 

Additional Information about Hampton Inn Utica

Address: 172-180 N Genessee Street, Utica, NY 13502
Region: United States > New York > Utica
Price Range: $194 - $276 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Utica 2.5*
Number of rooms: 83
Reservation Options:
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Also Known As:
Hampton Inn Utica Hotel Utica
Utica Hampton Inn
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Utica staff and other travellers.
7 questions
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Derry, New Hampshire
10 months ago
11 months ago
Apalachin, New York, United States
over a year ago
Apalachin, New York, United States
over a year ago

See all questions (7)

Questions? Get answers from Hampton Inn Utica staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Odd numbered rooms face the back, not scenic, but quiet.”
Z9433AImikew, 14 Apr 2017 | Read review
“Look for Denny's parking lot sign and pull in there to get to the hotel, they are in the back lot behind Denny's.”
MJohnson71, 23 Jan 2017 | Read review
“Ask reception for list of free movies and popcorn”
RRW81, 4 Oct 2016 | Read review
“Get a top floor to cut down on overhead foot noise.”
GandM_Travel, 7 Sep 2016 | Read review
“Rooms at the end of the hallways quieter.”
NYCHotelManager, 26 Aug 2016 | Read review
5 of 5