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Fairfield Inn & Suites Utica

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71 N Genesee St, Utica, NY 13502-2525
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (40)
Room & Suite (22)
Dining (9)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 20-06-29 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Fairfield Inn & Suites Utica
Updated 20-06-29 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 14 hotels in Utica
Location
Cleanliness
Service
Value
Travel with confidence at Fairfield Inn & Suites by Marriott in Utica, NY. We are located just 1/4 mile from exit 31 on Interstate 90, and 3 miles from SUNY Polytechnic Institutes, featuring Danfoss, and Nano Utica. Our free Wi-Fi, pool and fitness center will keep you on track and connected during your stay. Start each day with our free breakfast including hot choices like scrambled eggs, sausage and oatmeal, plus other favorites like fresh fruit and yogurt. Experience the revitalized downtown Utica with Central New York's area's only rooftop lounge at Ocean Blue Restaurant and Oyster Bar and over 20 other local venues all located less than a 1/4 mile from the hotel. Have a shopping fix? We are just minutes away from Sangertown Square Mall in New Hartford. A 20 min drive will get you to Verona, NY to experience the Turning Stone Casino. Coming soon Harbor Point!! You'll always find the courteous service you deserve, plus all the little things you expect from our Fairfield family.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Meeting rooms
Electric vehicle charging station
Parking
Wifi
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
BBQ facilities
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
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Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Green
Hotel links
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126Reviews6Q+A15Room tips
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Popular mentions
BobAdams111 wrote a review Oct. 2020
Hoboken, New Jersey161 contributions169 helpful votes
The hotel itself is clean modern and comfortable. It’s exactly what you would expect from a Marriott. If you care about Covid safety, I would recommend you find another option. There were a group of contractors who were walking around the hotel without masks. They were able to walk past the front desk and other employees and no one asked them to put on a mask. Employee usage of masks is not consistent. Front desk always had one. As I walked down the halls I saw a male employee leaving a room with no mask. Housekeeping had masks but only utilized them when they saw me coming down the hall. I witnessed several employees going into rooms without masks.
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Date of stay: October 2020Trip type: Travelled on business
2 Helpful votes
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Laura B wrote a review Sep. 2020
1 contribution2 helpful votes
This was one of the worst nights at a hotel ever. There must have been some kind of party of something going on because I got no rest whatsoever. We were only staying overnight for a wedding and the next day I could barely stay awake because of the bad night at this hotel. On top of that, we were double-charged for a room that was already paid for by the bride's family. We are still waiting for our refund. Terrible experience.
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Date of stay: August 2020
Rooms
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Room Tip: Make sure they don't put you near the elevators.
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2 Helpful votes
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Novak169 wrote a review Aug. 2020
Chicago, Illinois70 contributions85 helpful votes
My wife and I were driving through on our way to Rhode Island. Thomas was very nice, We asked about a few places we could eat and have a cocktail after a long dive. Thomas came through with his recommendation, It was spot on. Good food and a nice cocktail. The room was clean and quiet. We dd not walk around the hotel as there was no point. the breakfast bag was waiting for us as we left. We will come back here, next time we are in the area.
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Date of stay: July 2020
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Response from Jessica Shumway, General Manager at Fairfield Inn & Suites Utica
Responded Aug. 7, 2020
We are so pleased that you enjoyed your stay with us and glad to hear that Thomas assisted you during your stay. We do look forward to seeing you again in the future.
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NAPERVILLE SPANKY wrote a review Jul. 2020
Naperville, Illinois13 contributions5 helpful votes
Don't expect a positive morning front desk experience. The manager fails to wear a mask, or wears it half way down her face? I guess Marriott's "must wear a face mask" policy only pertains to the guests? The hotel handyman also must not have gotten the face mask memo either. I realize masks can be a pain, but, doesn't that come with the hotel job? The morning customer service is clearly lacking, perhaps the worst I've experienced in years. Argumentative and incompetent is not a trait to exhibit from a person in charge who deals with the public or as an example for the young staff. A poor Marriott hotel representative at least on this day. I stay at Marriott properties all across the country, and most are always terrific, which makes this hotel so disappointing.
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Date of stay: July 2020
Location
Service
Sleep Quality
Trip type: Travelled on business
2 Helpful votes
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Response from Jessica Shumway, General Manager at Fairfield Inn & Suites Utica
Responded Aug. 7, 2020
We appreciate your feedback on your stay as it will help us improve. I do apologize that your stay was unsatisfactory. I would like to be able to discuss further so we may prevent this from happening again in the future. I have spoken to the desk team along with our maintenance to ensure that all are wearing masks and also did a guest service training. Please feel free to reach out to me here at the hotel. Thank you again for your comments as it will assist us with improving.
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Mark H wrote a review May 2020
Oneonta, New York42 contributions26 helpful votes
My first stay here was perfect! Great room, immaculately clean, quiet location, several restaurants near by. A great stay to me is privacy and quiet, comfortable room, heat and air that really works. This room had it all. I will be back!
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Date of stay: May 2020Trip type: Travelled solo
1 Helpful vote
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PRICE RANGE
US$122 - US$226 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkUtica
NUMBER OF ROOMS
79
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Frequently Asked Questions about Fairfield Inn & Suites Utica
Which popular attractions are close to Fairfield Inn & Suites Utica?
Nearby attractions include Union Station (0.4 km), The Dev (1.1 km), and Utica Children's Museum (0.4 km).
What are some of the property amenities at Fairfield Inn & Suites Utica?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Fairfield Inn & Suites Utica?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Fairfield Inn & Suites Utica?
Guests can enjoy free breakfast and barbeque facilities during their stay.
Is parking available at Fairfield Inn & Suites Utica?
Yes, free parking is available to guests.
What are some restaurants close to Fairfield Inn & Suites Utica?
Conveniently located restaurants include The Tailor and The Cook, Delmonico's Italian Steakhouse, and Utica Coffee Roasting Co..
Are there opportunities to exercise at Fairfield Inn & Suites Utica?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Fairfield Inn & Suites Utica?
Yes, dry cleaning and laundry service are offered to guests.
Does Fairfield Inn & Suites Utica offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Fairfield Inn & Suites Utica?
Many travellers enjoy visiting New Hartford Presbyterian Church (6.6 km) and Utica Children's Museum (0.4 km).
Is Fairfield Inn & Suites Utica accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.