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Radisson Hotel-Utica Centre

200 Genesee Street, Utica, NY 13501
Hotel website
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Apr 9 Apr 10
1 room, 2 adults, 0 children
US$139*
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Traveller (34)
Room & Suite (9)
Dining (1)
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09/04/2017 10/04/2017
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    Overview

    • Excellent32%
    • Very good30%
    • Average19%
    • Poor11%
    • Terrible5%
    Travellers talk about
    Free Wifi
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    3.5 Star Hotel
    All hotel details
    Offers from Radisson Hotel-Utica Centre
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    Rooms
    09/04/2017 10/04/2017
    Standard Room

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    Standard Room

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    09/04/2017 10/04/2017
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    Traveller rating
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    Time of year
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    All reviews sleep number bed parking garage garden grille breakfast buffet full buffet lounge ray
    Reviewed 2 days ago

    I booked a suite and the price of the stay was incredible for the room we received. Hotel staff was very friendly and accommodating. My daughter did cut her toe on the pool, but staff was very quick to ask if we needed anything and...More

    Review collected in partnership with Radisson Hotels
    Helpful?
    Response from Amanda S, Manager at Radisson Hotel-Utica Centre

    Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your accommodations. I hope that your daughters foot is ok and that it healed quickly. We look forward to your next stay....

    Reviewed 4 days ago

    Hotel is a bit run down and needs some TCL to get it into a condition expected from Radisson. Staff is friendly but needs to be trained to pay attention to details. It is conveniently located downtown.More

    Review collected in partnership with Radisson Hotels
    Helpful?
    Response from Amanda S, Manager at Radisson Hotel-Utica Centre

    We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receive our best “Yes I Can!” service. We appreciate you bringing this matter to our attention, and hope for another opportunity to...

    Reviewed 6 days ago

    I would just like to take a minute to thank Kevin, Michael, and the rest of the wonderful Radisson staff for their kind hospitality during the awful snowstorm. They were very generous and thoughtful to those of us who were stressed because of the weather....More

    Helpful?
    Response from Amanda S, Manager at Radisson Hotel-Utica Centre

    Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed the service you received from our team members during snowstorm Stella. We look forward to your next stay. Best Regards, Amanda S....

    Reviewed 6 days ago

    During the stella storm, several other employees and I stayed there. Such a great hotel. They were so busy, but so friendly and helpful. The place was clean and the beds were comfortable. They suited everything to us. If anything was wrong or not to...More

    Review collected in partnership with Radisson Hotels
    Helpful?
    Response from Amanda S, Manager at Radisson Hotel-Utica Centre

    Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed the service you received from our team members during snowstorm Stella. We look forward to your next stay. Best Regards, Amanda S....

    Reviewed 1 week ago

    All the staff were super friendly and helpful which made up for the really poor quality buffet breakfast. Scrambled eggs were grey and rubbery and the bacon was dry as a bone. A nice (but limited) selection of fruit, yogurts and breads were available.More

    Review collected in partnership with Radisson Hotels
    Helpful?
    Response from Amanda S, Manager at Radisson Hotel-Utica Centre

    We appreciate your feedback regarding the breakfast buffet. We regret to hear your dining experience did not meet your expectations. I have shared your concerns about the eggs, and the bacon with our food and beverage team so the situation may be addressed to ensure...

    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Room Service
    • Meeting Rooms
    • Business Centre with Internet Access
    • Banquet Room
    • Conference Facilities
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Self-Serve Laundry
    • Things to do
    • Bar/Lounge
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    Photos
    Traveller (34)
    Room & Suite (9)
    Dining (1)
    Pool & Beach (1)
    Nearby
    Nearby Restaurants
    Ancora
    127 reviews
    .36 km away
    Gerber's 1933 Tavern
    96 reviews
    .36 km away
    Swifty's
    148 reviews
    .30 km away
    Utica Bread
    42 reviews
    .40 km away
    Nearby Attractions
    Munson-Williams-Proctor Arts Institute
    203 reviews
    .76 km away
    Stanley Center for The Arts
    75 reviews
    .36 km away
    Matt Brewing Co.
    39 reviews
    1.10 km away
    Union Station
    8 reviews
    .80 km away
    Questions & AnswersAsk a question
    Jhags123
    Is the fitness center open 24 hours?
    30 June 2016|
    Answer Show all 3 answers
    Response from Amanda S | Property representative |
    Yes it a 24 hour Fitness Center
    1
    Vote
    dcinquenti
    Is there a hottub available?
    10 May 2016|
    Answer Show all 4 answers
    Response from Amanda S | Property representative |
    Good Morning, We unfortunately do not have a hot tub available at our location.
    0
    Votes
    Marquis C
    How late do guests have access to the hot tub/pool?
    22 January 2015|
    Answer Show all 3 answers
    Response from NDfan65 | Reviewed this property |
    I agree with the last answer. The pool/hot tub was under a complete renovation when we stayed there. Check with the hotel directly...do not just check the website.
    0
    Votes
    Room Tips
    "If you are traveling with a family, spring for the studio suite so you get a king and queen bed and more..."
    martdm, 3 months agoRead review
    "Choose a suite if you can"
    jsic1210, 4 months agoRead review
    "Ask for a newer, updated room, or else you'll regret it!"
    dMusiq, 6 months agoRead review
    "the corner room is larger"
    CT-Foodie60, 7 months agoRead review
    "go to a different hotel and drive"
    Meg C, 7 months agoRead review
    "Ask for a corner room...they are a bit bigger"
    Leslie B, 9 months agoRead review
    "Book elsewhere"
    puddin265, 9 months agoRead review
    "The hotel is on a busy street so make sure you ask for a room on a higher floor."
    MKG1222, over a year agoRead review
    "Ask for a suite. Nice big room."
    Oneworld36, over a year agoRead review
    "Ask for a newer room and a lower floor in case you have to walk up to your room."
    weR4, over a year agoRead review
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