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Red Roof Inn Utica

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Traveller (77)
Room & Suite (44)
Dining (1)
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Overview
  • Excellent35%
  • Very good41%
  • Average15%
  • Poor6%
  • Terrible3%
Travellers talk about
“room was clean”(58 reviews)
“front desk”(76 reviews)
“no frills”(19 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Pets Allowed
Wheelchair Access
Housekeeping
2 Star Hotel
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Rooms
Jun. 12Jun. 13
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1 room, 2 adults, 0 children
Standard Room
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Reviews (558)
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Traveller rating
193
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193
210
85
39
20
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All reviewsroom was cleanfront deskno frillsfree wifigreat priceoff the highwayextra towelsbudget hotelan overnight staycoffee makervisiting familyflat screen tvnew yorkstayed one nightnys thruwayfridge and microwavenight's sleep
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11 - 15 of 547 reviews
Reviewed February 19, 2018

Asked for extra towels, never received them. No "do not disturb" sign for door, peek hole had tissue stuffed in it, bathroom was smaller than the closets in my house,asked for 1st floor room and was told only had king deluxe. As a courtesy, clerk...More

Thank twostepr
Response from JustinSchnettler, General Manager at Red Roof Inn UticaResponded February 21, 2018

Dear twostepr, I am very sorry to hear that you were not satisfied with your experience at Red Roof Inn Utica. I appreciate that you shared your experience on Tripadvisor, however, lack of details about your stay does not allow me to address the issue...More

Reviewed February 13, 2018

My family and I have stayed here very many times. The staff is always pleasant, the price is great and the rooms are usually very clean. This a great place for people to stay who have pets, there is plenty of room to walk dogs.

Review collected in partnership with this hotel
Thank dlshadrick
Reviewed February 8, 2018

We stayed at the Red Roof Inn Utica 1/12/2018 because of funeral we needed to attend in the area. The front desk personnel (Amy and Irma, I think) were very nice and helpful. Paid for the safe in room, but it would not work, so...More

1  Thank distevejones
Response from JustinSchnettler, General Manager at Red Roof Inn UticaResponded February 14, 2018

Dear Diane, On behalf of Red Roof Inn, I am very sorry for the poor experience during your stay which caused you to leave and convey that you would never stay at a Red Roof Inn again. Unfortunately, we had made a mistake by assigning...More

Reviewed February 6, 2018

Red Roof has continued to up their game with re-doing properties. They have done this one a year or so ago. Love this spot when upstate NY in this area. Best place, price, location to get to many places. Great value!More

Thank RockinRob1
Response from JustinSchnettler, General Manager at Red Roof Inn UticaResponded February 8, 2018

Rob, thank you for the rockin' review of Red Roof Inn Utica! My team and I appreciate your recognition of the value of this hotel. We always strive to ensure our guests leave feeling pleased in their decision to stay with us. We look forward...More

Reviewed January 25, 2018

A snowstorm hit Utica during our stay and a foot of snow did not diminish the service provided by Red Roof. A snowstorm brings challenges not usually dealt with. The staff at Red Roof in Utica met every challenge without skipping a beat. Thank you...More

Review collected in partnership with this hotel
Thank joeE3452WK
Response from JustinSchnettler, General Manager at Red Roof Inn UticaResponded January 29, 2018

Dear Joe, Thank you for taking the time out of your busy schedule to write a review regarding your recent stay. My team is very thrilled that you took notice of their efforts in providing a clean, safe environment during your stay. We hope you...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Room amenities
Air Conditioning
Microwave
Details
Price range
US$62 - US$131 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$62 - US$131 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (77)
Room & Suite (44)
Dining (1)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Jay M
January 31, 2018|
Answer
Response from JustinSchnettler | Property representative |
Hi Jay, thank you for your inquiry. Red Rood Inn Utica does not offer any smoking rooms. Smoking is at designated areas throughout the exterior of the property. However, we would be happy to accommodate you during your... More
0
Votes
kendradolton
July 1, 2016|
AnswerShow all 11 answers
Response from JustinSchnettler | Property representative |
Hello, Kendra. Thank you for your questions and to many of our Red Roof Inn fans for assisting Kendra with your answers. I don't always get notices from Tripadvisor when a guest has a question. It IS always best to call... More
0
Votes
MrsJAtlanta
May 18, 2016|
AnswerShow all 8 answers
Response from Hope S | Reviewed this property |
It's about 2hrs away and that's Ithaca sorry
1
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Room Tips
"They do have better rooms than the one I got."
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"Pay a little more and get something better"
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"Book early and you can enjoy up to 30% off when you book through RRI"
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"Good value for price. Don't expect a 5 star hotel when the price is that of a 3 star."
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