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Vernon Downs Hotel

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1 room 2 adults 0 children
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Vernon Downs Hotel
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170 Reviews from our TripAdvisor Community

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Showing 170: English reviews
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Pennellville, New York
Reviewed 2 weeks ago

Property was great, the hotel room was HORRIBLE: we stayed in room #411 a Jacuzzi room and the furniture was falling apart, bathroom counter was also falling apart, the stand up shower was poorly made, no room to get in or adjust the shower head. I t was just a bad experience, for $170 dollars it was not worth it.

Thank Pridraga
Waverly, New York
Reviewed 2 March 2017

We were told the check in was at 3pm. Was very surprised that there was a line of people checking in at the same time. After talking with others in line they said that it was winter break from school which explained the many childern around. Was glad to know its a smoke-free hotel which we didn't have to worry...

Thank Richard B
Simon S, Manager at Vernon Downs Hotel, responded to this review

Dear Guest, Thank you for your feedback and we do work hard to try checking guests in early but doesn't always work out. We are very proud of our property and I'm very pleased we met your expectations during your stay with us.

Reviewed 18 February 2017 via mobile

My husband and I stayed here for a night after going to the casino. The first thing I noticed the moment we walked into the room was the smell. It was horrendous. Smelled exactly like stinky feet and was quite nauseating. Thankfully I NEVER stay in a hotel without Lysol. I'm assuming the smell comes from the stained carpet but...

1Thank Krista A
Simon S, Manager at Vernon Downs Hotel, responded to this review

Dear Guest, Thank you for your comments and I reviewed this with the executive housekeeper to try and avoid these type of issues. We work very hard to keep up every room so our guests have a pleasant stay. I reviewed your feedback regarding the breakfast with our food and beverage manager but I will say that they will keep...

Reviewed 10 December 2016

If I could rate it a ZERO I would have! This place is TERRIBLE! They LOST (or gave away) my reservation for the Jacuzzi suite and never notified me until I called to confirm (good thing I did!) They had "no record" of that reservation, it was entered in their system as a "double bed room." They made NO effort...

Thank waynewP5738SV
Adirondacks, New York
Reviewed 25 November 2016 via mobile

We stayed with two younger kids and other than a decent pool, there's not much to do with kids. The arcade is a joke and the continental breakfast is toast and cereal. I know we stayed in the off season and on a holiday but I looked like the hotel is a bit worn down. The bathroom was the worst,...

Thank KylersKL
Baldwinsville, New York
Reviewed 12 September 2016

We stayed over this past weekend and were very disappointed with the room and service. We checked in and went to the casino. We also took in a 50's Mystery Murder Theater which was mediocre at best. We did not return to our room until almost midnight. At that time we discovered there was very little toilet paper and very...

Thank mustang4088
Ticonderoga, New York, United States
Reviewed 3 September 2016

Stayed 2 nights midweek. My husband and I had a king room. Check in was easy and the staff was friendly. The property is nice, but this hotel and casino is an older property. Some areas are more updated, like the restaurant we ate at. The rooms are really spacious. The bed was comfy. The pillows were small and lumpy...

Thank Susan W
Reviewed 25 August 2016

i live close to vernon downs hotel/casino/racetrack and i always have a great time here. I usually get two free rooms per month as a comp, because i play the slots here. The rooms are very large with two bed, tv,couch, table & two chairs. small refridgerator, microwave, & coffee pot. There is an ironing board & iron in room....

Thank newyorkersyr
Reviewed 21 August 2016

We had a bad experience in 2 visits last year, so were expecting the downhill slide to continue. But we were pleasantly surprised. The room was much cleaner than during last years visits. We received the trackside rooms that we requested. We enjoyed wandering in the new herb/vegetable garden behind the hotel, facing the track. Thanks to management for making...

Thank SumachLad
Reviewed 12 August 2016

I had originally gone to Turning Stone casino to gamble. The next day, I was going back home but, I had heard there was another casino about 15 minutes from Turning Stone so I was "curious" and I hated going home not checking this out first so I decided to take a ride over there and see the difference from...

Thank Elaine D

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  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Breakfast included

Additional Information about Vernon Downs Hotel

Address: 4229 Stuhlman Rd., Vernon, NY 13476
Region: United States > New York > Vernon
Price Range: $165 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Vernon Downs Hotel 2.5*
Number of rooms: 173
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Also Known As:
Hotel Vernon Downs
Downs Hotel Vernon
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Questions & Answers

Here's what travellers have asked, with answers from Vernon Downs Hotel staff and other travellers.
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Questions? Get answers from Vernon Downs Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Never book any room here! They'll lose your reservation!”
waynewP5738SV, 10 Dec 2016 | Read review
“Wifi is not good in rooms, don't count on it.”
mustang4088, 12 Sep 2016 | Read review
“Ask for a room that faces the racetrack-in the morning the horses will trot on the track”
newyorkersyr, 25 Aug 2016 | Read review
“I just tell them I don't want to have children above me!”
ElaineD518, 12 Aug 2016 | Read review
“Ask for a racetrack view”
929michaels929, 20 Jul 2016 | Read review
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