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The hotel itself is nothing special. The non-smoking rooms consistently smell of smoke, so if you’re a non smoker like me, you will not enjoy the room.
Beyond this the rooms are very basic and not special in any type of way.
I do not believe there is a better place to stay than this hotel. It just may be the finest hotel in Upstate New York. The rooms are a good size and always well kept and looking like new. The hotel restaurants are top notch...More
2 Thank P5946FFjamesl
Response from kevinvaillancourt, Manager at The Hotel at Turning Stone ResortResponded 25 September 2017
We are glad that you had a good time. Please come back soon.
I gave this resort and casino 3 stars because it is your average casino and resort. We stayed at the hotel for one night. I would give 5 stars for the staff as they were very friendly and courteous to us. Everyone says hi and...More
We have been going to TurningStone for more than 20 years, so we have seen many changes, not all for the good. We wish you could check in sooner, if the room was ready they use to let us check in upon arrival around 11am....More
1 Thank diamonddiva14k
Response from kevinvaillancourt, Manager at The Hotel at Turning Stone ResortResponded 3 weeks ago
Thank you so much for the kind review. We strive to make every experience the best that we can. Please come back soon.
This hotel located in the turnig Stone and resort complex Casino as very nice and peasant rooms. With your Hotel key card you have access at night to a secure elevator to gain access to your room. The rooms are also equiped with secure safety...More
Response from kevinvaillancourt | Property representative |
Hello and thank you for your interest in Turning Stone Casino Resort. There is a 6 person hot tub and a lap pool at the fitness center. This is located on the 3rd floor of the Tower and is open daily from 6 am to 10 pm... More
Hello and thank you for your interest in Turning Stone Casino Resort. There is a 6 person hot tub and a lap pool at the fitness center. This is located on the 3rd floor of the Tower and is open daily from 6 am to 10 pm. Access is complimentary to overnight guests of the Tower and Hotel.