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The Hotel at Turning Stone Resort

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Traveller (52)
Room & Suite (21)
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Overview
  • Excellent38%
  • Very good33%
  • Average21%
  • Poor6%
  • Terrible2%
Travellers talk about
“turning stone”(102 reviews)
“hotel section”(6 reviews)
“smoking room”(12 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Room Service
4 Star Hotel
All hotel details
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Reviews (395)
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Traveller rating
143
131
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11
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LanguageEnglish
143
131
83
25
11
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1 - 5 of 393 reviews
Reviewed 1 week ago via mobile

The hotel itself is nothing special. The non-smoking rooms consistently smell of smoke, so if you’re a non smoker like me, you will not enjoy the room. Beyond this the rooms are very basic and not special in any type of way.

1  Thank Onhill
Hotel's Favourite
Reviewed 24 September 2017

I do not believe there is a better place to stay than this hotel. It just may be the finest hotel in Upstate New York. The rooms are a good size and always well kept and looking like new. The hotel restaurants are top notch...More

2  Thank P5946FFjamesl
Response from kevinvaillancourt, Manager at The Hotel at Turning Stone ResortResponded 25 September 2017

We are glad that you had a good time. Please come back soon.

Reviewed 2 weeks ago

I gave this resort and casino 3 stars because it is your average casino and resort. We stayed at the hotel for one night. I would give 5 stars for the staff as they were very friendly and courteous to us. Everyone says hi and...More

1  Thank Aaron20152016
Reviewed 3 weeks ago

We have been going to TurningStone for more than 20 years, so we have seen many changes, not all for the good. We wish you could check in sooner, if the room was ready they use to let us check in upon arrival around 11am....More

1  Thank diamonddiva14k
Response from kevinvaillancourt, Manager at The Hotel at Turning Stone ResortResponded 3 weeks ago

Thank you so much for the kind review. We strive to make every experience the best that we can. Please come back soon.

Reviewed 4 weeks ago

This hotel located in the turnig Stone and resort complex Casino as very nice and peasant rooms. With your Hotel key card you have access at night to a secure elevator to gain access to your room. The rooms are also equiped with secure safety...More

2  Thank Retired51
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Most Booked Properties in Verona, NY
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About
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Shuttle Bus Service
Dry Cleaning
Concierge
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Indoor pool
Spa
Casino and Gambling
Hot Tub
Tennis Court
Details
Price range
US$165 - US$396 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Verona
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$165 - US$396 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Verona
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (52)
Room & Suite (21)
Dining (2)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
SailboarderSooz
10 November 2017|
Answer
Response from kevinvaillancourt | Property representative |
Service animals are allowed at Turning Stone, as long as the animal follows AHA regulations and guidelines.
1
Vote
leona mae S
28 March 2017|
Answer
Response from kevinvaillancourt | Property representative |
Hello and thank you for your interest in Turning Stone Casino Resort. There is a 6 person hot tub and a lap pool at the fitness center. This is located on the 3rd floor of the Tower and is open daily from 6 am to 10 pm... More
1
Vote
Alan B
15 October 2016|
Answer
Response from CaptJimU | Reviewed this property |
Yes. They have it all. Bakery, Starbucks and everything else you could need.
1
Vote
Room Tips
"Stay in the lodge"
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"Always stay in tower when possible"
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"Go for the upgraded room if available!"
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"Convenient to stay on an upper floor above the casino."
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