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We Were Given a room for smokers / we don't smoke !! MY husband & I spoke with the Front desk manger Jennifer .... WHO STATED THAT THERE WAS NOTHING SHE could do to help us.... none of the windows open The fans just made...More
1 Thank Tamika W
Management response:Responded June 24, 2016
We apologize for any inconvenience this may have caused you. The information provided by your group coordinator indicated that you had requested a smoking room. Because the hotel was sold out during your visit we were unable to come up with a better resolution. Otherwise...More
We spent our one year anniversary here last summer
Check in was easy and the service at the front desk was very friendly our room was very nice.
Started the evening by dining at the TS steakhouse. Though pricey, The meal and service were excellent....More
I really like it here. It is 4 hours away from me but worth the trip. The rooms are big and bathroom is spacious. The restaurants are amazing. Food is excellent and priced average. Worth the trip . I would recommend this hotel to anyone...More
Came with a tour so we thought we'd be treated poorly, but we were not. Everyone was helpful and welcoming. Our room as clean and there were very nice amenities. We were in a non smoking room, but I was a bit bothered by the...More
Was offered a couple of free nights thanks to TS Rewards. Totally impressed with the hotel. Room was clean and had all amenities...even cream for coffee! All TV stations, and free WiFi. Treat you better here than in Vegas.
Response from kevinvaillancourt | Property representative |
Hello and thank you for your interest in Turning Stone Casino Resort. There is a 6 person hot tub and a lap pool at the fitness center. This is located on the 3rd floor of the Tower and is open daily from 6 am to 10 pm... More
Hello and thank you for your interest in Turning Stone Casino Resort. There is a 6 person hot tub and a lap pool at the fitness center. This is located on the 3rd floor of the Tower and is open daily from 6 am to 10 pm. Access is complimentary to overnight guests of the Tower and Hotel.