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Kempinski Hotel Soma Bay

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1,049 Reviews from our TripAdvisor Community

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Showing 580: English reviews
Reviewed 4 October 2012

My girlfriend and I stayed at kempinski hotel 21-28th September and our stay was excellent. Many people have complained on here for various reasons but if you chose the hotel for the right reasons you won't be disappointed. If you want a relaxing, romantic holiday in a beautiful hotel then this is the place. I wouldn't bring children here as...

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Helpful?
3Thank a6313839
MichaelSchibler, Resident Manager at Kempinski Hotel Soma Bay, responded to this review

Dear Sir, Dear Madam, We are impressed about your wonderful comment! It shows that with the right preparation, expectation can even be exceeded. Thank you! Our staff is the heart of the hotel and is really doing an outstanding job. It is great to hear, that you enjoyed the vacation with your girl friend. Did you already heard about our...

Penzance, United Kingdom
Reviewed 30 September 2012

Have just returned from the Kempinski Soma Bay and have nothing but praise for the hotel and staff that made our stay a truly memorable and treasured experience. In particular, I'd like to recommend the Asian Cooking masterclass, which was both enlightening and thoroughly enjoyable - top chefs Fathy and Mohamed were kind, patient and expert in their tutorial -...

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Helpful?
3Thank HAMY10
MichaelSchibler, Resident Manager at Kempinski Hotel Soma Bay, responded to this review

Dear Sir, Dear Madam, Thank you for your incredible feedback. No matter if Sushi or Nasi Goreng, our kitchen Chefs are totally passionate in teaching Kempinski staff newcomers or guests likewise. We already thanked Fathy and Mohamed personally, they were very proud to be mentioned here. We hope to welcome you back again! Best regards Michael Schibler Resident Manager

Bristol, United Kingdom
Reviewed 28 September 2012

We stayed in the Kempinski hotel in Soma Bay from 31st August for two weeks. Unfortunately our bags did not arrive at Hurgada airport; after completing the necessary paper work, we were collected by the hotel Land Rover. The driver was most helpful, had good English and even at 11pm took us to a mall to buy clothes. When we...

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Helpful?
3Thank lynnedb
MichaelSchibler, Resident Manager at Kempinski Hotel Soma Bay, responded to this review

Dear Dir, Dear Madam, Thank you very much for your great feedback. It is wonderful to read how you enjoyed your stay with us. We have already shared your experience with the entire team during our monthly general staff meeting as this reflects what Kempinski aims for: Remarkable European Flair! Warm regards Michael Schibler

London, United Kingdom
Reviewed 4 September 2012

I wasn't going to write a review because I thought it would be boring for readers to see another good one but after reading the 'disappointing, disappointing' I felt I had to as I didn't recognise the place we stayed! I have been to some lovely hotels around the world and consider myself quite critical with high standards but this...

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Helpful?
3Thank Miscanthus_10
Surrey
Reviewed 2 September 2012

We have just returned from a lovely week at the Kempinski Soma Bay. Firstly I would like to thank Dan and his team at Holiday Designers who arranged our trip for us. This was our second holiday this year and on both occasions we found them to be extremely knowledgable and provided excellent customer service. We would highly recommend Holiday...

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4Thank Scuba100Surrey
MichaelSchibler, Resident Manager at Kempinski Hotel Soma Bay, responded to this review

Dear Sir, Dear Madame, Thank you very much for taking time for your very detailed feedback. It is great to hear that you spend a valuable time at Kempinski Hotel Soma Bay. Our Chef’s are working with full passion to prepare excellent food with a twist. We hope to welcome you back again. Sunny greetings from Soma Bay Michael Schibler...

Reviewed 29 August 2012

We just got Back to Italy after 1 week at kempinsky at Soma Bay. We had complete relax, the hotel was only partially occupied so the silence and calm around us was unbelievable for those who are used to noisy beaches and parties. The staff is vero nice and educated, from the waiters to Daria ( guest relations) who is...

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Helpful?
1Thank Matteo M
cairo
Reviewed 29 August 2012

me , my wife and my daughter stayed there for 3 days my impression on this hotel is the hotel is very very nice , very clean and perfect service . the food is fantastic on breakfast , and dinner . the rooms are cleaning all the time with nice sea view . the problem is the hotel is so...

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Helpful?
2Thank a_nasr82
MichaelSchibler, Resident Manager at Kempinski Hotel Soma Bay, responded to this review

Dear Sir, Thank you very much for taking time for your feedback. We are pleased to hear, that you enjoyed the culinary and the delights facilities of our resort. We regret that you were not satisfied with the entertainment we provided during your stay. You may rest assured that we are working on a more lively entertainment program, which you...

Egypt
Reviewed 21 August 2012

We are currently on holiday so this review is quite fresh. Its not our first time in soma bay but our first stay at the kempinski. Let me sum it up so I can get back to holidaying: - rooms are comfortable but poorly furnished & poorly finished. Hardly luxorious. - cleanliness standards are mediocre, at best. Inside the rooms...

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Helpful?
12Thank Loully
MichaelSchibler, Michael Schibler at Kempinski Hotel Soma Bay, responded to this review

Dear Sir, Dear Madam, Thank you for taking the time to evaluate our hotel. It is great to hear that you were satisfied with the friendliness of our employees. We are very sorry to hear that the service could not exceed your expectation from a Kempinski Hotel, this is clearly not acceptable. We will revise our existing training module and...

La Chapelle-sur-Erdre, France
Reviewed 12 August 2012

A recreation team member that is really ready to be at the highest of the guest services there is also a few people who are really involve in their job and live it with passion like Georges, Hamed, Muller and a special thank to Mena who wants to understand the customer need before they have to think about it..

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Helpful?
1Thank Michelfritz
MichaelSchibler, Resident Manager at Kempinski Hotel Soma Bay, responded to this review

Dear Sir, Dear Madame, Thanks a lot for you guest feedback. It is really great to hear about the passion of our employees. We will personally thank the mentioned team members and hope to see you again at Kempinski Hotel Soma Bay. Best regards Michael Schibler Resident Manager

France
Reviewed 8 August 2012

We are just back from two weeks holidays at Kempinski Soma Bay, and we can assure you we already miss all good thinks we enjoyed there... We arrived very late at the hotel (or very early as you wish), but still got welcomed by two very nice employees. We then got informed that we had been upgraded from a Laguna...

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Helpful?
4Thank Polpoto
MichaelSchibler, Resident Manager at Kempinski Hotel Soma Bay, responded to this review

Dear Sir, Dear Madam, Thank you very much, that you took the time for your very detailed feedback. It is great to hear, that our passionate staff made you a great and memorable holiday at Kempinski Hotel Soma Bay. We hope to see you back soon! Sunny greetings from Soma Bay Michael Schibler Resident Manager

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Be enchanted by this striking resort destination on the Egyptian shores of the Red Sea, an idyllic leisure retreat blessed with more 7000sqm of picturesque landscape of pools, lazy river, waterfalls and lagoons, flowing down to an immaculate 400m sandy beach. Inspired by the mystique and nobility of the ancient Moorish fortresses, the ultimately luxurious hotel features 325 elegantly-appointed rooms and suites, ranging mostly from 39sqm/42sqm to 185sqm, mixing contemporary decor and European flair, with warm Egyptian hospitality and attention to detail. A host of deluxe leisure arrays and inspiring culinary choices harmonize your refined stay. The accommodation at Kempinski Hotel Soma Bay captures the nostalgic elegance of an age where quality and care were a way of life. Indulge in an upgrade with any of our unique and generously spacious suites dotted by unmatched views of the Resort and the Red Sea. Explore an abundance of unparalleled choice enhanced by seamless amenities, direct access to the Laguna Club Lounge while enjoying flawless services and inspirational settings. 22 Junior Suites, 10 Deluxe Suites and 2 Presidential Suites are all confirming the luxe-appeal of Kempinski Hotel Soma Bay. A host of deluxe leisure arrays and inspiring culinary choices harmonize your refined stay. Kempinski Hotel Soma Bay is the ideal location for family holiday, honeymooners, incentive program for companies and definitely a heaven for golf players. A charming KIMO kid's club is operating daily from 9am to 6pm with lots of exciting activities under the supervision of a professional attendant. A voyage of epicurean and entertainment pleasures beckons at Kempinski Hotel Soma Bay restaurants and lounge. Assuage your palate with luscious and idyllic ethos from around Asia at Bamboo Shoot or authentic international treats at The View, the hotel's main restaurant with inspiring views. Dine at "The View" restaurant or on its inspiring terrace with stunning sceneries of the Red Sea while enjoying a tantalizing gastronomical treat as you savor the unique signature dish, artistically created by our creative chefs. It is juicy, tender and sensually intrigues your taste buds, guaranteeing a wonderful culinary experience. Indulge in a timeless tasty culinary at Al Mar from noon till sunset in a serene setting. Savor premium light meals at the enjoyable Beachcomber. Revel in the epitome of luxury at Sultan Bar with high-end cocktails and heart thumping entertainment. Kempinski Hotel Soma Bay is definitely a heaven for golf players. Being part of Soma Bay luxury destination, the Hotel guests have access to the spectacular "The Cascades Championship Golf Course". If you're feeling inspired to get fit and try a new sport this summer, head to the luxurious Kempinski Hotel Soma Bay on Egypt's Red Sea and try out a complimentary introductory session of various leisure and sports activities including diving, snorkeling with a guide, windsurfing, kite surfing, catamaran, golf, beach tennis and volley ball... These are some of the leisure excitements waiting for you to explore in your next holiday. ... more   less 

Additional Information about Kempinski Hotel Soma Bay

Address: PO Box 15, Soma Bay 84711, Egypt
Region: Egypt > Red Sea and Sinai > Soma Bay
Price Range: $130 - $419 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Kempinski Hotel Soma Bay 5*
Number of rooms: 325
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Also Known As:
Kempinski Soma Bay
Hotel Style:
#1 Romantic Hotel in Soma Bay
#1 Family Hotel in Soma Bay
#3 Spa Hotel in Soma Bay
#3 Luxury Hotel in Soma Bay
#3 On the Beach Hotel in Soma Bay
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Questions & Answers

Here's what travellers have asked, with answers from Kempinski Hotel Soma Bay staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“go for an upper floor room.... the views are better and you get the setting sun”
 of 5 bubbles blakelowcottages, 27 Nov 2016 | Read review
“Sea View room or Deluxe Partial view is the best view of all.”
 of 5 bubbles glennlawrence, 1 Nov 2016 | Read review
“Lagoon rooms are excellent, if you cannot afford to pay for sea view”
 of 5 bubbles nanicek, 5 Oct 2016 | Read review
“my room was 3205 which was at the middle not far away from the reception and the restaurant, also the sea.”
 of 5 bubbles Damassy, 28 Sep 2016 | Read review
“better for couples not kids”
 of 5 bubbles mohameds540, 22 Sep 2016 | Read review
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