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Quality Inn Near Finger Lakes and Seneca Falls

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Traveller (18)
Room & Suite (33)
Pool & Beach (3)
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Overview
  • Excellent23%
  • Very good37%
  • Average24%
  • Poor11%
  • Terrible5%
Travellers talk about
“the holiday inn”(42 reviews)
“seneca falls”(31 reviews)
“outlet mall”(13 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (398)
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All reviewsthe holiday innseneca fallsoutlet mallroom was cleanoutdoor poolfinger lakesmicrowave and fridgean older hotelhot tubstayed here for one nightnew yorknice stayexercise roomwalmarttenniswineriesrates
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161 - 165 of 391 reviews
Reviewed August 14, 2014

the only problem with this hotel is there is only an elevator on one side of the hotel. we checked in around 11 at night and there was no elevator for us to bring our luggage to the second floor so we had to carry...More

1  Thank TRAVELandEATS2014
Response from IHGCare, Guest Relations Manager at Quality Inn Near Finger Lakes and Seneca FallsResponded August 29, 2014

Dear LOVEtreval2014, Thank you for taking time out of your busy day to leave us a candid review. I would like to offer a sincere apology for the lack of elevator. We will look into this concern. While we understand that your stay was not...More

Reviewed August 10, 2014

Reached this hotel drving from Washington, DC at 9:45pm August 8, 2014 walked-in for the night stay. -Walked-in, got ROOM#243 for US$159 rate, if with breakfast, rate is US$164 -at 11:38pm my husband ready for bed, turned one pillow on one of the bed...FOUND SPILL...More

Thank H8MUD
Response from Linda K, General Manager at Quality Inn Near Finger Lakes and Seneca FallsResponded August 12, 2014

Dear H8MUD, On behalf of our entire hotel, please accept our sincere apologies for the problems you experienced during your recent visit to our hotel. This is CERTAINLY not the way we take care of our guests. I do not know how this could have...More

Reviewed August 6, 2014

I stayed here recently for work. I had to check out for a weekend, and when I returned I was given a different room. My second room was nicer -- the first room had a loud AC unit, a somewhat uncomfortable mattress, and it just...More

Thank Ellen W
Response from Linda K, General Manager at Quality Inn Near Finger Lakes and Seneca FallsResponded August 10, 2014

Dear Ellen W, Thank you so much for your wonderful comments regarding the staff at our hotel. We do strive to ensure that our staff is friendly, helpful and caring. I have showed our staff your comments as that always pleases them to see that...More

Reviewed August 5, 2014

Stayed at this hotel without a reservation, came late at night and they had a room plus they provided me with a complimentary breakfast since I asked if this property was HI express, which it is not. They offered both a breakfast buffet a menu,...More

Thank Paul W
Response from Linda K, General Manager at Quality Inn Near Finger Lakes and Seneca FallsResponded August 10, 2014

Dear Paul W, Thank you for your recent review. I am happy that you enjoyed your stay and that you found the hotel to be well maintained. I do hope that you will visit us once again if you are in our area in the...More

Reviewed July 28, 2014

We recently spent 2 nights at the Holiday Inn Waterloo. Weekend rates in the summer are high, but that's typical of the area. As IHG members we were upgraded from the standard room to the 1 bedroom suite, which made the accommodations a slightly better...More

Thank maweber
Response from Linda K, General Manager at Quality Inn Near Finger Lakes and Seneca FallsResponded August 10, 2014

Dear maweber, Thank you so much for your recent review. I was so happy to read that you enjoyed your stay. It is very exciting to read that you feel our staff was outstanding. We do stress to our staff that service must be top...More

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About
Amenities
Top amenities
Restaurant
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Breakfast included
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Banquet Room
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room Service
Laundry Service
Room amenities
Microwave
Refrigerator in room
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Outdoor pool
Hot Tub
Details
Price range
US$77 - US$141 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$77 - US$141 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (18)
Room & Suite (33)
Pool & Beach (3)
Business Centre & Event Rooms (1)
Questions & Answers
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Stef R
March 1, 2017|
AnswerShow all 2 answers
Response from Kathleen M | Reviewed this property |
No shuttle service when I was there.
0
Votes
Nancy W
February 17, 2015|
AnswerShow all 3 answers
Response from Linda K | Property representative |
We do have a restaurant and our food is excellent! And yes, we will be serving an Easter Brunch. If you would like more information regarding the brunch, please contact Lisa Taylor (Restaurant & Bar Manager). She can be... More
0
Votes
Room Tips
"259 door d... very nice"
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"Quiet rooms towards the back!"
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"remove some furniture from the room ADA rooms should be easy to move around in."
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"We check where the doors are and try and get a room near to one of them for easy carry-in."
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