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Holiday Inn Waterloo-Seneca Falls

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361 Reviews from our TripAdvisor Community

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Showing 354: English reviews
Nes Ziona, Israel
Reviewed 8 April 2013

I stayed in this hotel wit my family to do shopping at the nearby Waterloo Premium Outlets which are about 10 minutes by car from the hotel. The rooms are big, the bed is comfortable, the price is reasonable and they have a free Wi-Fi. There is also a 24h Walmart Super center - a huge Walmart just near the...

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Helpful?
1Thank Alex B
Linda K, General Manager at Holiday Inn Waterloo-Seneca Falls, responded to this review

Thank you for choosing the Holiday Inn of Waterloo - Seneca Falls, NY for your recent visit to the Finger Lakes area and for taking the time to share your experience on TripAdvisor. I apologize that we did not have a Breakfast Buffet when you stayed with us. When the hotel is not busy we prefer to offer Breakfast off...

Toronto, Canada
Reviewed 31 March 2013

Front desk is exceptional. Hotel is reasonably good - rooms are nice and clean. WalMart , KFC and McDonald are within walking distance.Ideal place to stay for a reasonable price when shopping at Waterloo Premium Outlets - just a 10 minute drive away. Housekeeping lady was quite helpful when we asked for extra towels and roll-away bed (which they offered...

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Helpful?
1Thank Jitender M
Linda K, General Manager at Holiday Inn Waterloo-Seneca Falls, responded to this review

Thank you for staying with us at the Holiday Inn of Waterloo-Seneca Falls, NY. Also, thank you for the TripAdvisor posting regarding your experience during your recent stay. We are very pleased that our location, staff and restaurant exceeded your expectations. I will share your review with all of our staff; they pride themselves in having happy guests and will...

Ottawa, Canada
Reviewed 17 March 2013

We enjoyed the area and the hotel offered clean rooms and great hospitality. The front desk personnel went out of their way to make us feel welcome. Would I go back to this Hotel you can bet on it. A pleasant stay with lots of things to see and do in the area.

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Helpful?
Thank Devcar
Linda K, General Manager at Holiday Inn Waterloo-Seneca Falls, responded to this review

Thank you for the Fantastic review! We are very pleased that our cleanliness and service were a pleasant surprise. I will be sure to share your comments with all of our staff; they pride themselves in having happy guests and the positive feedback is always appreciated. We look forward to your next visit and appreciate that you will again choose...

Naples, Florida
Reviewed 13 March 2013

I stayed here on business for 10 days and the service was great. Melissa kept my room very nice and made sure I had plenty of coffee and creamer (one of my pet peeves). The fridge was great for keeping the beer cold and the rooms are very spacious. There is an onsite bar and restuarant that is very convenient...

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Helpful?
1Thank Steve G
Linda K, General Manager at Holiday Inn Waterloo-Seneca Falls, responded to this review

Thank you for the fantastic review! We are very pleased that our amenities, staff and restaurant/bar exceeded your expectations. I will share your review with all of our staff and Melissa; they pride themselves in having happy guests and will be pleased to receive such great comments! When your travels bring you back to the Finger Lakes area we hope...

Charleston, South Carolina
Reviewed 3 March 2013

Ok so this hotel is somewhat dated and its next to a landfill. So why am I even staying here... Well for the area it's a good value. The restaurant has decent food and if your a drinker very very economical drinks. I'm not a drinker but I did go there for a hotdog and noticed many people had buy...

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Helpful?
2Thank George A
Linda K, General Manager at Holiday Inn Waterloo-Seneca Falls, responded to this review

Thank you for staying with us at the Holiday Inn of Waterloo - Seneca Falls, NY and thank you for the feedback on TripAdvisor regarding your experience during your recent stay. It is our goal to consistently provide superior service and accommodations and your comments are very important to us. Thank you for the positive comments about our restaurant, lounge...

Reviewed 16 February 2013

I have to say that my experience with this Holiday Inn is one of conistency.I have stayed at nicer places but I know what to expect here. A nice comfortable stay. Clean and quiet. Close to walmart. Decent restaurant and bar. What's not to love?

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Helpful?
2Thank zuma06
Linda K, General Manager at Holiday Inn Waterloo-Seneca Falls, responded to this review

Thank you for the nice review! We are very pleased that you found our Holiday Inn to be consistently clean, comfortable and friendly. The Holiday Inn slogan of “Great hotels guests love” is something that we strive to achieve every day and we are proud that you loved your experience at the Holiday Inn Waterloo-Seneca Falls! We really appreciate you...

Toronto
Reviewed 23 January 2013

Clean, neat and welcoming. The staff were all very kind and helpful. We were there on Boxing Day (12/26/12) along with many stranded travelers! We had booked ahead and were warmly welcomed upon arrival. Due to the snow we didn't venture out for dinner and had a nice meal in the Lounge. The next morning we woke up to about...

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Helpful?
1Thank impytraveller
Linda K, General Manager at Holiday Inn Waterloo-Seneca Falls, responded to this review

Thank you for the fantastic review! We are very pleased that our location, staff and restaurant exceeded your expectations. I will share your review with all of our staff; they pride themselves in having happy guests and will be pleased to receive such great comments! Hopefully when your travels bring you back to the Finger Lakes area you will again...

Holmes, Pennsylvania, United States
Reviewed 1 January 2013

We spent 5 days in the Holiday Inn in Waterloo and it was a clean and nice place to be. Hotel staff was very helpful. We used the Inn as our base to the wineries and the weather was snowy and on one of our days there, the staff was out cleaning off our car! The cafe was just ok...

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Helpful?
1Thank Anne H
Linda K, General Manager at Holiday Inn Waterloo-Seneca Falls, responded to this review

We are so pleased that you enjoyed your stay with us. I will be certain to let our maintenance staff know how much you enjoyed having the snow cleaned off your car!! It makes their day much better when they know their efforts are appreciated. Thank you for letting us know.

Ottawa, Ontario
Reviewed 20 December 2012

We were there for Black Friday again this year. It's now the third year. The hotel is still very nice and clean. We welcomed the return of the restaurant on Thursday evening. Also, the shuttle was running all day Friday, which was a welcome site. There is a new hotel across the street which looks very nice but lacks a...

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Helpful?
Thank laldm
Linda K, General Manager at Holiday Inn Waterloo-Seneca Falls, responded to this review

We are so happy that you were pleased with your recent stay with us. The perks are back and we intend to have the restaurant open again next year on Thanksgiving evening so we look forward to seeing you again next year!

Mount Albert, Ontario
Reviewed 26 November 2012

A decent hotel for a great price. Accommodated our requests and had very comfortable beds. Stayed here for a girl's shopping weekend at Waterloo Premiume Outlet. Loved that there was a 24 hour Tops and Walmart less than a block away, super convenient. Buffet breakfast option was well rounded with fresh fruits and made to order eggs. Overall good value...

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Helpful?
1Thank dragonfly17
Linda K, General Manager at Holiday Inn Waterloo-Seneca Falls, responded to this review

We love that you enjoyed your stay with us. Please remember us for your next girl's shopping trip as would certainly enjoy having you stay with us once again.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Room Service
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Life in the Finger Lakes Region couldn't be more diverse. The Holiday Inn Waterloo Finger Lakes Wine Country, is located in the heart of it all with it's central location in the Finger Lakes Region of New York state. Discover the Finger Lakes Wine Trails at the Holiday Inn Waterloo Finger Lakes Wine Country; Relive the Finger Lakes regions rich history that ranges from the Women's Rights Movement to the Erie Canal to the Underground Railroad with the Seward House and Harriet Tubman Home while you stay at the Holiday Inn Finger Lakes Wine Country Waterloo Seneca Falls. The Finger Lakes Region is also rich in the arts with the Smith Opera House, Finger Lakes Performing Arts Center, Merry-Go Round Playhouse and Corning Museum of Glass. The Holiday Inn Waterloo Seneca Falls is in the center of it all! Finger Lakes Shopping starts with the Waterloo Premium Outlets in the Finger Lakes Region. The Holiday Inn Finger Lakes Hotel the closest hotel to Waterloo Premium Outlets. Also close by is Sauder's Amish Farm Market, Finger Lakes Mall, Bass Pro Shops, Carousel Center, Antique Shopping and 89 Traders Village. Holiday Inn Waterloo Finger Lakes Wine Country stands in the center of Finger Lakes Attractions and Festivals, including the Hill Cumorah Pageant and the Sterling Renaissance Festival. Explore the Finger Lakes great outdoors, rich in wildlife and recreation, awe inspiring scenery with hillsides dotted with award winning Finger Lakes wineries while you stay at the Holiday Inn Waterloo Finger Lakes Wine Country. The Finger Lakes Region is yours to discover. We can't wait to welcome you to the Holiday Inn Waterloo Finger Lakes Wine Country! ... more   less 

Additional Information about Holiday Inn Waterloo-Seneca Falls

Address: 2468 Mound Rd, NY State Rt. 414, Waterloo, NY 13165
Region: United States > New York > Finger Lakes > Waterloo
Price Range: $103 - $293 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Waterloo-Seneca Falls 3*
Number of rooms: 147
Reservation Options:
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Also Known As:
Holiday Inn Waterloo-Seneca Falls Hotel Waterloo
Waterloo Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Waterloo-Seneca Falls staff and other travellers.
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Questions? Get answers from Holiday Inn Waterloo-Seneca Falls staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“only 2 floors, you really can't go wrong”
 of 5 bubbles 75williamp, 1 Mar 2017 | Read review
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 of 5 bubbles hobbittravel, 16 Dec 2016 | Read review
“get the AAA rate”
 of 5 bubbles KathleenM309, 11 Nov 2016 | Read review
“2nd floor is quieter, but no elevator”
 of 5 bubbles fhall1, 18 Oct 2016 | Read review
5 of 5