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Quality Inn Near Finger Lakes and Seneca Falls

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Traveller (18)
Room & Suite (33)
Pool & Beach (3)
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Overview
  • Excellent23%
  • Very good37%
  • Average24%
  • Poor11%
  • Terrible5%
Travellers talk about
“the holiday inn”(42 reviews)
“seneca falls”(31 reviews)
“outlet mall”(13 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Rooms
Jun. 4Jun. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (398)
There are newer reviews for Quality Inn Near Finger Lakes and Seneca Falls
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All reviewsthe holiday innseneca fallsoutlet mallroom was cleanoutdoor poolfinger lakesmicrowave and fridgean older hotelhot tubstayed here for one nightnew yorknice stayexercise roomwalmarttenniswineriesrates
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21 - 25 of 391 reviews
Reviewed August 11, 2017

From the minute we walked in till the minute we left we had an amazing group of staff look after every request. The staff were happy, helpful, hard working and a pleasure to deal with. This is not a brand new facility however it is...More

Thank blessings03
Response from holidayWaterloo, Front Office Manager at Quality Inn Near Finger Lakes and Seneca FallsResponded August 22, 2017

Thank you for taking the time to write us a review. We greatly appreciate your feedback on your recent stay with us. We are happy to hear that our staff gave you the phenomenal service you deserved while you were here! We here at the...More

Reviewed August 8, 2017

We recently stayed here after a last minute trip to the Finger Lakes area. There were not a lot of hotels available so we booked this one. When I booked it I was told it included breakfast. When I checked in I was told that...More

Thank RyleyNS
Response from holidayWaterloo, Front Office Manager at Quality Inn Near Finger Lakes and Seneca FallsResponded August 22, 2017

Thank you for taking the time to write us a review. We greatly appreciate your feedback on your recent stay with us whether it is positive or negative. I first off would like to apologize for the customer service experience you received at check in...More

Reviewed July 26, 2017 via mobile

The hotel was nicely renovated, the breakfast was average. My issue was the water was warm at best and the water pressure was very poor. We stayed in room 145. Our friends were in a different area of the hotel and they had no issues....More

Thank Patti S
Response from holidayWaterloo, Front Office Manager at Quality Inn Near Finger Lakes and Seneca FallsResponded July 31, 2017

Thank you for taking the time to write us a review. We greatly appreciate your feedback on your recent stay with us. I am very sorry you had dealt with the issues you did while you were here. Please know your comments have been directed...More

Reviewed July 20, 2017 via mobile

Had a reservation, arrived at 8 pm, booked another hotel by 8:15. We were blasted with the scent of cigarette smoke upon entering the room. The headboard of the bed was dirty, and there were crumbs, cobwebs, etc. beneath it. The entire hotel needs an...More

Thank Caitlin G
Response from holidayWaterloo, Front Office Manager at Quality Inn Near Finger Lakes and Seneca FallsResponded July 31, 2017

Thank you for taking the time to write us a review. We greatly appreciate your feedback on your experience here. First and foremost, I would like to apologize for the cleanliness issues you had encountered during your time here. We here at the Holiday Inn...More

Reviewed July 17, 2017

The room was alright. The staff was helpful. Our biggest complaint was the window air conditioner sounded like a jet plane taking off and it ran all night. The bathroom was a bit tight, which is common in many hotels.More

Thank luv2travel076
Response from holidayWaterloo, Front Office Manager at Quality Inn Near Finger Lakes and Seneca FallsResponded July 31, 2017

thank you for taking the time to write us a review. We greatly appreciate your feedback on your recent stay with us. We thank you for informing us any issues you have encountered during your time here. We have forwarded your comments to the correct...More

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About
Amenities
Top amenities
Restaurant
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Breakfast included
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Banquet Room
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room Service
Laundry Service
Room amenities
Microwave
Refrigerator in room
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Outdoor pool
Hot Tub
Details
Price range
US$77 - US$141 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$77 - US$141 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (18)
Room & Suite (33)
Pool & Beach (3)
Business Centre & Event Rooms (1)
Questions & Answers
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Stef R
March 1, 2017|
AnswerShow all 2 answers
Response from Kathleen M | Reviewed this property |
No shuttle service when I was there.
0
Votes
Nancy W
February 17, 2015|
AnswerShow all 3 answers
Response from Linda K | Property representative |
We do have a restaurant and our food is excellent! And yes, we will be serving an Easter Brunch. If you would like more information regarding the brunch, please contact Lisa Taylor (Restaurant & Bar Manager). She can be... More
0
Votes
Room Tips
"259 door d... very nice"
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"Quiet rooms towards the back!"
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"remove some furniture from the room ADA rooms should be easy to move around in."
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"We check where the doors are and try and get a room near to one of them for easy carry-in."
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