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InterContinental Mauritius Resort Balaclava Fort

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InterContinental Mauritius Resort Balaclava Fort
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2,525 Reviews from our TripAdvisor Community

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There are newer reviews for InterContinental Mauritius Resort Balaclava Fort
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Showing 1,651: English reviews
Reviewed 1 week ago

I am an Indian staying away from home thye Indian Breakfast prepared by Chef "Harsh Mani" really made me taste home after a long time. The taste was truly authentic and the service and the humility by which it was offered with was heart warming. I would recommend this hotel for its lovely breakfast spread.

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Helpful?
Thank Pallavi R
Mauritius_intercon, Director of Sales at InterContinental Mauritius Resort Balaclava Fort, responded to this review

Dear Pallavi, thank you for sharing your feedback on tripadvisor. We are glad to hear that you felt like home with our extensive Indian corner breakfast as main restaurant Senso and our famous Chef Harsh Mani dishes. To compliment our breakfast we also recommend our Contemporary Indian restaurant Veda open daily for dinner serving authentic Indian cuisine. Yours sincerely Jiri...

London, United Kingdom
Reviewed 1 week ago

We had a great stay at the Intercontinental resort. The staff are very friendly and welcoming. A special thanks to Laura at the reception. The food is best in the main restaurant and the Asian restaurant. A big thank you to Shavir and Jame who did great service at Senso. One problem at the restaurant, the tables were not stable....

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Helpful?
Thank wongdavid414
Mauritius_intercon, Director of Sales at InterContinental Mauritius Resort Balaclava Fort, responded to this review

Dear wongdavid414, thank you for choosing our resort for your recent stay. I will pass your thank you to Laura at reception and also to Shavir and Jame at Senso for their great service during your stay. I already informed our F&B Manager Niko about your comment on tables at Senso. Also for your next stay, please be informed that...

Reviewed 1 week ago via mobile

An incredible resort with amazing professional staff. I can't complain about any aspect of the holiday . Can't wait to go again . I was impressed by how well the staff spoke English . They all Where very friend and talkative. The Food was really good and the cocktails where incredible. Bar staff loved making us cocktail and drinks. The...

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Helpful?
Thank Hollie S
Mauritius_intercon, Director of Sales at InterContinental Mauritius Resort Balaclava Fort, responded to this review

Dear Hollie S, its great to hear that you loved your stay with us. I am sure we gained a repeater customer :-) Jiri Benes Director of Sales & Marketing

Vienna, Austria
Reviewed 1 week ago

First and foremost: The resort is undergoing a change in management (most likely due to the rather negative reviews you find here sometimes) and the effects should already be quite noticeable. The new general manager (Mr. Manish Ahluwalia) is a no-nonsense guy with the will to improve on guest feedback! I highly recommend talking to him if you have any...

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Helpful?
2Thank MarkusNewfarmer
Mauritius_intercon, Director of Sales at InterContinental Mauritius Resort Balaclava Fort, responded to this review

Dear Humanbytes, thank you very much for your extensive review of your stay and very constructive feedback. We are happy to read that well paid job of our entire team shows results and we can promiss that will not stop here. Yours sincerely Jiri Benes Director of Sales & Marketing

Reviewed 1 week ago via mobile

First of all I would like to thank the manager Ishrat who welcomed us and greeted us as soon as we came out from the car. From the beginning till the end he was the only person who I have been in contact with and a very professional one I must say. The reception team has been fantastic as well...

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Helpful?
Thank taibi123
Mauritius_intercon, Director of Sales at InterContinental Mauritius Resort Balaclava Fort, responded to this review

Dear taibi123, very warm greetings from Mauritius and thank you for sharing your recent experience. We are proud to hear that Ishrat and other team members at front office and restaurants made your stay memorable and all of us looking forward to welcome you back very soon Jiri Benes Director of Sales & Marketing

Reviewed 1 week ago via mobile

We thoroughly enjoyed our stay in Mauritius at the Intercontinental Hotel Balaclava Mauritius. From start to finish we were never disappointed. Our room was a lovely Delux Ocean View room that was cleaned daily by our housekeeper Christina who was lovely and did an excellent job. The pool bar sugarcane bar was perfect and the staff Simi, Ritesh and Rikesh...

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Helpful?
Thank Bevcoxy2012
Mauritius_intercon, Director of Sales at InterContinental Mauritius Resort Balaclava Fort, responded to this review

Dear Bevcoxy2012, thank you for sharing your recent stay experience on tripadvisor. We are proud to hear that you enjoyed every single moment of your stay. Will pass also your thank you to Christina, Simi, Ritesh, Rikesh and entire kitchen teams for preparing excellent food. Looking forward to welcome you back Jiri Benes Director of Sales & Marketing

Reviewed 1 week ago

One of the best resorts in Mauritius.We were there for 6 days.They provide you all the facilities that are included in your package.Everyone is helpful so you won't face any problem.The staff is very polite and helpful.You will get various options in food since they have 3 restaurants within the resort.Veda restaurant serves a very good Indian food.We visited 2...

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Helpful?
2Thank Rohit L
Mauritius_intercon, Director of Sales at InterContinental Mauritius Resort Balaclava Fort, responded to this review

Dear Rohit L, thank you very much for your comments and happy to hear that you had awesome stay with us. Looking forward to welcome you back next year Jiri Benes Director of Sales & Marketing

Central Norway, Norway
Reviewed 2 weeks ago

Intercontinental Mauritius Resort Balaclava Fort is a beautiful hotel, with great service. The hotel has a pretty view, nice staff, tasty food, lots of activities and great room service. The staff welcomed us in a good way, and helped us with everything. The staff at the bar and restaurant was also very nice, and we always felt good taken care...

Review collected in partnership with this hotel
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Helpful?
Thank ellensorm
Mauritius_intercon, Director of Sales at InterContinental Mauritius Resort Balaclava Fort, responded to this review

Dear ellensorm, thank you for your review and positive feedback from your stay. Such a comments always make myself and our team proud of their hard work. Yours sincerely Jiri Benes Director of Sales & Marketing

Reviewed 2 weeks ago via mobile

Veda is indian restaurant in intercontinenatal Resort mauritius. Its food is awesom.hospitality nd service of Shan, Pratiksha is excellant.we happy to choose this hotel.veda people arrange jain food for us its memorable

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Helpful?
Thank Sanket P
Mauritius_intercon, Director of Sales at InterContinental Mauritius Resort Balaclava Fort, responded to this review

Dear Sanket, thank you very much for such a nice words about our hidden gem, Indian restaurant Veda. As you experienced yourself, we do serve great food with memorable service from our Veda team. Looking forward to welcome you back soon Jiri Benes Director of Sales & Marketing

Reviewed 2 weeks ago via mobile

We loved this resort. Great family suite with ocean view. Good service, great á la carte restaurants, lots of eatersports and different entertainment every night. The chief concierge, Kevin, arranged very good trips on the island for us, adventures and culture. Also special thanks to Kevin and Jean-Pierre for the amazing sunset cruise. We hope to come back next year....

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Helpful?
Thank Lili F
Mauritius_intercon, Director of Sales at InterContinental Mauritius Resort Balaclava Fort, responded to this review

Dear Lili, thank you for your review on tripadvisor and it was our pleasure to be your host for your family vacation. Entire team is looking forward to welcome you back next year Jiri Benes Director of Sales & Marketing

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The InterContinental Mauritius Resort Balaclava Fort is located on one of the most pristine stretches of beach overlooking Balaclava, Mauritius. Offering 210 well-appointed rooms including 10 presidential suites, 40 family-type, 20 Jacuzzi rooms, 20 Executive rooms with free WiFi and 120 standard rooms. Facilities include: 3 bars, 5 restaurants, 2 swimming pools including one heated pool, 8 massage rooms, a unique private island, Planet Trekkers kids club, recreational activities, tennis court, 4 meeting rooms & 1 ballroom. ... more   less 

Additional Information about InterContinental Mauritius Resort Balaclava Fort

Address: Balaclava Fort, Coastal Rd, Balaclava, Mauritius
Region: Mauritius > Pamplemousses District > Balaclava
Price Range: $282 - $547 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Mauritius Resort Balaclava Fort 5*
Number of rooms: 210
Reservation Options:
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Also Known As:
Intercontinental Mauritius Resort, Balaclava Fort Hotel Balaclava
Intercontinental Hotel Mauritius
Intercontinental Hotel Balaclava
Hotel Style:
#4 Family Hotel in Balaclava
#4 Romantic Hotel in Balaclava
#5 On the Beach Hotel in Balaclava
#5 Spa Hotel in Balaclava
#5 Luxury Hotel in Balaclava
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Mauritius Resort Balaclava Fort staff and other travellers.
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Questions? Get answers from InterContinental Mauritius Resort Balaclava Fort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ground floor beach access”
 of 5 bubbles pausuresh, 18 Mar 2017 | Read review
“ocean facing”
 of 5 bubbles BeingSagar12, 17 Mar 2017 | Read review
“ocean facing ground floor”
 of 5 bubbles 643pallavir, 14 Mar 2017 | Read review
“Our room 1814 was rather off the main area and therefore very calm and relaxing.”
 of 5 bubbles MarkusNewfarmer, 13 Mar 2017 | Read review
“Ocean View”
 of 5 bubbles , 9 Mar 2017 | Read review
5 of 5