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2017-12-26 2017-12-27
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    Casuarina Resort & Spa

    Coastal Road, 18 km from Port Louis, Trou aux Biches, Mauritius 742CU001
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    2017-12-26 2017-12-27
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    Traveller (1491)
    Pool & Beach (414)
    Room & Suite (188)
    • Excellent29%
    • Very good47%
    • Average15%
    • Poor6%
    • Terrible3%
    Travellers talk about
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Rooms
    Airport Transportation
    Room Service
    Poolside Bar
    Fitness centre
    Conference Facilities
    Dry Cleaning
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Dec 26Dec 27
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (1,303)
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    11 - 15 of 552 reviews

    Reviewed 13 September 2017

    Had one of the worst experience in a hotel. not even worth a three star. Lunch was poor with a lady on the grill who was unwilling to serve us appropriately. The room accommodation was poor and unhygienic.More

    3  Thank funzy007
    Response from Direction11, General Manager at Casuarina Resort & SpaResponded 15 September 2017

    Dear Sir/Madam, First of all, we thank you for taking time to share your impressions on our Hotel Resort & Spa. I can conceive that our establishment does not suit you, but cannot let you say that our establishment is of poor quality, it is...More

    Reviewed 1 September 2017

    Just returned from 2 happy weeks at the Casuarina. I read the reviews before I went and, whilst I have different views on a few details, I agree with those who've said this is a 3-star not a 4-star. If you go expecting 4-star standard...More

    2  Thank Steve C
    Response from Direction11, General Manager at Casuarina Resort & SpaResponded 4 September 2017

    Dear Sir/Madam, We thank you for taking time to share your impressions on our Hotel Resort & Spa, this allows us to progress every day, and to improve our standard of services. I note that you appreciated the quality of our employees and the location....More

    Reviewed 28 August 2017

    Location : - I found it a little far and as it was situated in North of Mauritius. It takes almost 90 min from airport to reach the Hotel. Ambiance : - At first you will feel that you have entered in some part of...More

    2  Thank amit4u2017
    Reviewed 27 July 2017

    We have just returned from 2 weeks at Casuarina and it would be fair to say that there were some really good things - and quite a bit that needs some work. We were well aware that hotels tend to be more expensive in Mauritius...More

    6  Thank Catkin65
    Response from Direction11, General Manager at Casuarina Resort & SpaResponded 28 July 2017

    Dear Sir/Madam, Thank you for your comment on your last stay at « Casuarina Resort & Spa ». I’ve shared with all my head of departements your comment this morning. I'm taking good note, and thanks you for all your suggestions, we're very keen to...More

    Reviewed 16 July 2017

    Stayed at this hotel for just a week and I feel this was more than enough time to spend at this establishment. It is definitely a 3* resort for a reason, but first here are the pros of this place- Pros: - Good well made...More

    5  Thank Englandtravelgal
    Response from Direction11, General Manager at Casuarina Resort & SpaResponded 17 July 2017

    Dear Sir/Madam, I firstly would like to thanks you for your comment on your last "Guest Experience" at « The Casuarina Resort & Spa », well being and quality of our service, are in the heart of our priorities. For your information, I’ve raised to...More

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    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free Internet
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Babysitting
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Outdoor pool
    • Price range
    • US$128 - US$379 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Spa Hotel in Trou aux Biches
    • #3 On the Beach Hotel in Trou aux Biches
    • #3 Luxury Hotel in Trou aux Biches
    • #6 Romantic Hotel in Trou aux Biches
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 109
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Travelocity, Booking.com, Ctrip TA, Agoda, Hotwire, Priceline, Orbitz, Cancelon, HotelQuickly and TripOnline SA so you can book your Casuarina Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mauritius >
    • Pamplemousses District >
    • Trou aux Biches
    • Also Known As
    • Casuarina Hotel Mauritius ,
    • Casuarina Hotel Trou Aux Biches ,
    • Casuarina Mauritius ,
    • Casuarina Trou Aux Biches ,
    • Casuarina Resort & Spa Mauritius/Trou Aux Biches
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    Traveller (1491)
    Pool & Beach (414)
    Room & Suite (188)
    Dining (94)
    Hotel & Grounds (772)
    Bathroom (25)
    Family and Play Areas (16)
    Sponsored by:
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    Ask a question
    Questions & Answers
    24 October 2017|
    AnswerShow all 2 answers
    Response from JanMc60 | Reviewed this property |
    We bookedour holiday through Mercury holidays, we were advised prior to departure our original hotel was being refurbed so would be placed in the Casurina, when we arrived we were told we were being moved to Seaview Hotel... More
    1 August 2017|
    AnswerShow all 7 answers
    Response from Englandtravelgal | Reviewed this property |
    I personally feel like in Mauritius you need to do 4*. The food at the hotel seriously got boring by the second day but then again the family are adventurous eaters. The beach strip was quite small I thought and the water... More
    1 June 2017|
    AnswerShow all 2 answers
    Response from kedar2015 | Reviewed this property |
    Not sure about exact prices. But for your currency it could be well reasonably priced.
    Room Tips
    "Some rooms have recently been upgraded, it's worth asking for one"
    Read review
    "Hotel is right opposite to Beach nice and calm."
    Read review
    "Upgrade to drinks and wifi. Partial sea view balcony good. Avoid rooms close to pond if you would be..."
    Read review
    "If you do decide to stay here, bring your own shampoo, conditioner and soap."
    Read review
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