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Shangri-La’s Le Touessrok Resort & Spa, Mauritius

Expedia.comUS$316*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Shangri-La’s Le Touessrok Resort & Spa, Mauritius
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618 Reviews from our TripAdvisor Community

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There are newer reviews for Shangri-La’s Le Touessrok Resort & Spa, Mauritius
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Showing 382: English reviews
west midlands
Reviewed 1 week ago via mobile

We stayed at this hotel with a group in march and I cannot recommend it enough. We stayed in a frangipani suite and it was complete luxury. The resort was beautifully kept and all of the staff were incredibly friendly. I had a warm coconut massage whilst there and couldn't rate the spa highly enough. My husband played golf and...

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Helpful?
2Thank anitat1157
Shangri-LaMauritius, General Manager at Shangri-La’s Le Touessrok Resort & Spa, Mauritius, responded to this review

Dear Anitat, We are delighted to know that the team at Shangri-La's Le Touessrok Resort & Spa looked after you so well during your stay. Our Frangipani Suites certainly offer the ultimate luxury, particularly with the additional guest benefits on offer, and it is wonderful to know that both you and your husband found your Personal Paradise with us. We...

Reviewed 1 week ago

We stayed for 5 days in the Frangipani Junior Suite, which had an amazing unobstructed view of the sea. The room amenities include a free mini-bar which is restocked daily, and a welcome champagne bottle, which the hotel was happy to replace with non-alcoholic bottle of bubbly grape for us. We had the choice of having daily breakfast at Le...

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1Thank Psychie81
Shangri-LaMauritius, General Manager at Shangri-La’s Le Touessrok Resort & Spa, Mauritius, responded to this review

Dear Psychie, It is always a pleasure to read when our guests have such a memorable stay at Shangri-La's Le Touessrok Resort & Spa. Thank you for sharing your experience with us. Our Frangipani Wing is indeed a great choice, with exclusive guest benefits including a daily complimentary refill of the mini bar and the option of a beachside a...

Portsmouth, United Kingdom
Reviewed 1 week ago

Whilst lying on the beach, on our honeymoon, my wife and I agreed we would return to paradise for our twenty fifth wedding anniversary. Twenty five years later that’s what we did and the Hotel, staff and even the weather didn’t disappoint. As we had 25 years to prepare and save for this holiday we treated ourselves to the Delux...

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2Thank Peter C
Shangri-LaMauritius, General Manager at Shangri-La’s Le Touessrok Resort & Spa, Mauritius, responded to this review

Dear Peter, Your review has been simply wonderful to read, we are so pleased we could welcome you back to the legendary Le Touessrok for your 25th wedding anniversary and that your experience as a Shangri-La Hotels and Resorts' guest was everything you hoped for and more. We are delighted to know that the resort team were such a highlight...

London, United Kingdom
Reviewed 1 week ago

We booked at Le Touessrok because we have always been impressed and very satisfied but the standards of excellence of Shangri La hotels we have previously stayed at in the Far East. We had high expectations of Shangri La in Mauritius. On arrival it is hard not to be impressed by the beautiful setting and outstanding layout of the hotel...

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2Thank malcolml355
Shangri-LaMauritius, General Manager at Shangri-La’s Le Touessrok Resort & Spa, Mauritius, responded to this review

Dear Malcolm, It is always a pleasure to welcome loyal Shangri-La Hotels and Resorts' guests to our Mauritius hideaway and we truly value your feedback. Whilst, it is lovely to know that you held the resort in such high regard on your first impression, we are extremely sorry to hear that unfortunately you encountered service issues during your stay. Please...

Reviewed 1 week ago via mobile

My husband and I stayed here for our anniversary and the hotel did not disappoint! The room was luxurious, one of the best hotel beds I've ever slept on. The multiple beaches were also a plus, giving you a different experience each day. The food was delicious at all four restaurants, our favorite was Safran which we had on our...

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2Thank September W
Shangri-LaMauritius, General Manager at Shangri-La’s Le Touessrok Resort & Spa, Mauritius, responded to this review

Dear September, It was our pleasure to welcome both you and your husband for your anniversary at the beautiful Shangri-La's Le Touessrok Resort & Spa. Escaping to the luxury of your room, enjoying the lively entertainment, indulging in our delicious food and of course island cocktails - it sounds like the perfect recipe for a holiday of a lifetime. We...

London
Reviewed 1 week ago

We have just come back from visiting the Shangrila and upon reading some of the reviews below I must say I agree that this is not a 5* hotel. We travelled with a toddler and when you walk in you feel like you have entered paradise however the service was not that of a 5* hotel. Pro’s: - Hotel is...

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2Thank MandyLDN
Shangri-LaMauritius, General Manager at Shangri-La’s Le Touessrok Resort & Spa, Mauritius, responded to this review

Dear Mandy, We appreciate the time you have taken to share such a thorough review of your experience at Shangri-La's Le Touessrok Resort & Spa. Whilst we are delighted to read that you felt you had "entered paradise", we are sorry to hear that our service was not quite up to your expectations. Please accept our sincere apologies for any...

Chelmsford, United Kingdom
Reviewed 2 weeks ago

We were married at the hotel 10 year ago when it was the outstanding One & Only and had purposely saved a return visit for our 10th Anniversary. We had heard and hoped much for the SL renovation and in fact were assured personally by the manager on arrival that we would be impressed and notice the difference. We did...

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1Thank AnPhGl
Shangri-LaMauritius, General Manager at Shangri-La’s Le Touessrok Resort & Spa, Mauritius, responded to this review

Dear AnPhGI, Thank you for sharing such a detailed insight into your stay at Shangri-La's Le Touessrok Resort & Spa. Whilst we are absolutely delighted that you decided to return to the legendary resort for your tenth wedding anniversary, and for the most part your holiday was wonderful, we are disappointed to note that unfortunately your overall experience wasn't quite...

Leeds, England, United Kingdom
Reviewed 2 weeks ago

Beautiful hotel with some excellent facilities. We had booked a deluxe room but were upgraded to a suite on thr Frangipani island which was very nice. Food was first class and so were all the staff. Happy Hour between 5-6pm with all drinks free is nice gesture. Unforunately the weather we had but a damper of the holiday so be...

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Helpful?
1Thank David W
Shangri-LaMauritius, General Manager at Shangri-La’s Le Touessrok Resort & Spa, Mauritius, responded to this review

Dear David, Thank you for taking the time to share your review of Shangri-La's Le Touessrok Resort & Spa. It is a great pity that you unfortunately experienced uncharacteristically rainy weather during your recent holiday, and although it limited the sunbathing you had planned, we are pleased to read that you still had a wonderful stay at the resort and...

Reviewed 3 weeks ago via mobile

We have been to this resort 5 times now - under One and Only management, under Sun Resorts management and now under Shangri La management. It never fails to disappoint. A truly world class location and resort with excellent facilities and service. We always felt that standards slipped post One and Only (albeit only a little) and Shangri La is...

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Helpful?
1Thank Jacques B
Shangri-LaMauritius, General Manager at Shangri-La’s Le Touessrok Resort & Spa, Mauritius, responded to this review

Dear Jacques, It is always such a pleasure to welcome loyal guests of the legendary Le Touessrok and we are thrilled to read how much you enjoyed your Shangri-La Hotels and Resorts experience. Thank you for your feedback regarding the Kids Club and the minor inconsistencies at breakfast. These comments have been noted and are being addressed. It sounds like...

Singapore
Reviewed 3 weeks ago via mobile

The Shangri-La sits on a stunning private beach. There is plenty of room to carve out your own private nook. I'd say it's great for all types of Travelers: couples, families and groups. It did rate this as average (compared to other luxury brands) due to service and food. Service is incredibly important to me as end of the day...

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Helpful?
5Thank Shoelick
Shangri-LaMauritius, General Manager at Shangri-La’s Le Touessrok Resort & Spa, Mauritius, responded to this review

Dear Shoelick, Thank you for sharing your detailed review of Shangri-La's Le Touessrok Resort & Spa. We are disappointed to read that you found our service below your expectations. It is also a great pity that the unexpected poor weather severly impacted the beachside holiday you had planned. Whilst every effort is made to keep our guests entertained when it...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Opened on the 1st November after an extensive six month renovation, Shangri-La's Le Touessrok Resort & Spa fuses Shangri-La's renowned hospitality with the resort's legendary history and Mauritian island chic. Located on the untouched Eastern coast of the island nation, Shangri-La's Le Touessrok Resort & Spa, Mauritius is a private hideaway offering luxury surroundings and stunning Indian Ocean scenery. Embodying sophistication and style, all the rooms and suites overlook the sparkling turquoise waters of the ocean. With its secluded private island, extensive beach, and trendy restaurants and bars, the resort is the Mauritian hot spot. Just off the luxury property's shores, Ile aux Cerfs is home to the 18-hole championship golf course designed by the famous pro-golfer Bernhard Langer. From water sports to on-land activities the resort offers a wide range of active experiences that can be custom designed to meet all interests. Relish in renowned traditions, bespoke gastronomic experiences, and holistic wellness. The resort's new, hip and contemporary design complements the indigenous dramatic landscape, delivering the perfect combination of style, sophistication and legend. Escape to an exclusive island retreat. ... more   less 

Additional Information about Shangri-La’s Le Touessrok Resort & Spa, Mauritius

Address: Coastal Road, Trou d'eau Douce, Mauritius (Formerly Le Touessrok)
Region: Mauritius > Flacq District > Trou d'eau Douce
Price Range: $453 - $753 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La’s Le Touessrok Resort & Spa, Mauritius 5*
Number of rooms: 200
Reservation Options:
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Also Known As:
Le Touessrok Hotel Trou d`Eau Douce
Touessrok
Le Touessrok Resort
Le Touessrok Mauritius
Le Tousserok
Shangri-La’s Le Touessrok Resort & Spa, Mauritius Trou D'eau Douce
Hotel Style:
#1 Romantic Hotel in Trou d'eau Douce
#2 Family Hotel in Trou d'eau Douce
#3 Spa Hotel in Trou d'eau Douce
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La’s Le Touessrok Resort & Spa, Mauritius staff and other travellers.
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Questions? Get answers from Shangri-La’s Le Touessrok Resort & Spa, Mauritius staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Frangipani Suites are the best!”
Psychie81, 14 May 2017 | Read review
“Book the Frangipani wing with beach access room as if you have kids taking a pram up and down stairs constantly can be exhausting.”
MandyLDN, 11 May 2017 | Read review
“I cannot say for certain but it feels like the best beach access room are on Hibiscus.”
AnPhGl, 10 May 2017 | Read review
“All rooms have a sea view. However the upper floors definitely have more privacy”
365DavidW, 5 May 2017 | Read review
“Beach Access Rooms”
X8326ICchriso, 26 Apr 2017 | Read review
5 of 5
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US$316* /night
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Prices are for 1 room, 2 adults
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