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Shangri-La’s Le Touessrok Resort & Spa, Mauritius

Expedia.comUS$306*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$354*
US$306*
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US$317*
US$318*
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Shangri-La’s Le Touessrok Resort & Spa, Mauritius
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620 Reviews from our TripAdvisor Community

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There are newer reviews for Shangri-La’s Le Touessrok Resort & Spa, Mauritius
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Showing 384: English reviews
Reviewed 3 weeks ago via mobile

We have been to this resort 5 times now - under One and Only management, under Sun Resorts management and now under Shangri La management. It never fails to disappoint. A truly world class location and resort with excellent facilities and service. We always felt that standards slipped post One and Only (albeit only a little) and Shangri La is...

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Helpful?
1Thank Jacques B
Shangri-LaMauritius, General Manager at Shangri-La’s Le Touessrok Resort & Spa, Mauritius, responded to this review

Dear Jacques, It is always such a pleasure to welcome loyal guests of the legendary Le Touessrok and we are thrilled to read how much you enjoyed your Shangri-La Hotels and Resorts experience. Thank you for your feedback regarding the Kids Club and the minor inconsistencies at breakfast. These comments have been noted and are being addressed. It sounds like...

Singapore
Reviewed 3 weeks ago via mobile

The Shangri-La sits on a stunning private beach. There is plenty of room to carve out your own private nook. I'd say it's great for all types of Travelers: couples, families and groups. It did rate this as average (compared to other luxury brands) due to service and food. Service is incredibly important to me as end of the day...

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5Thank Shoelick
Shangri-LaMauritius, General Manager at Shangri-La’s Le Touessrok Resort & Spa, Mauritius, responded to this review

Dear Shoelick, Thank you for sharing your detailed review of Shangri-La's Le Touessrok Resort & Spa. We are disappointed to read that you found our service below your expectations. It is also a great pity that the unexpected poor weather severly impacted the beachside holiday you had planned. Whilst every effort is made to keep our guests entertained when it...

Birmingham, United Kingdom
Reviewed 3 weeks ago

This was a week trip, primarily a business trip but it turned into a wonderful break with my wife. The hotel / comples id first class, the staff are friendly and polite and couldnt do enough for us. The rooms are excellent, spacious and spotless. The Gala Dinner on thr hotel private island will live long in the memory. The...

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Helpful?
2Thank Rich D
Shangri-LaMauritius, General Manager at Shangri-La’s Le Touessrok Resort & Spa, Mauritius, responded to this review

Dear Rich, We are so pleased to read that your business trip at Shangri-La's Le Touessrok Resort & Spa turned into such a wonderful break for both you and your wife. It sounds like the team at the hotel ensured you were well taken care of throughout your stay. And indeed, our exclusive private island is certainly a memorable experience....

Reviewed 4 weeks ago via mobile

My family and I stayed here for 12 nights over Easter. I would highly recommend this hotel to anyone. We stayed in one of the frangipani suites and the room was lovely. All staff were so welcoming and went above and beyond to ensure we were happy and having a great time. One of the things I really liked was...

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Helpful?
2Thank Brijesh D
Shangri-LaMauritius, General Manager at Shangri-La’s Le Touessrok Resort & Spa, Mauritius, responded to this review

Dear Brijesh, Thank you for taking the time to review your stay at Shangri-La's Le Touessrok Resort & Spa, and in particular for highlighting how helpful our team was during your holiday. We look forward to welcoming you back to our beautiful East coast. Best regards, Bernhard Haechler General Manager

London, United Kingdom
Reviewed 4 weeks ago via mobile

Start with the good. Location is great and the hotel is pretty with comfortable and well proportioned rooms. The private island is well worth a trip and some if the staff are very dedicated. They also have a kids club which looks nice although our one was too small to attend. There are also a range of activities that is...

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Helpful?
1Thank joinerclub
Shangri-LaMauritius, General Manager at Shangri-La’s Le Touessrok Resort & Spa, Mauritius, responded to this review

Dear Joiner Club, Thank you for taking the time to share your detailed feedback following your recent stay at Shangri-La's Le Touessrok Resort & Spa, Mauritius. Please accept our sincere apologies for any inconvenience during your stay and particularly for our service standards which were not up to your expectations. We pride ourselves in delivering first class luxury hospitality so...

Reviewed 4 weeks ago

This is a hotel for anyone, with children or not, they have a dedicated pool and Bar area for adults, they have a pool area for children. The beach is very clean and the lagoon is safe for complimentary basic watersports such as canoeing and paddle boarding. They also have a private island (with complimentary transfers) which was very nice,...

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Helpful?
1Thank Chris O
Shangri-LaMauritius, General Manager at Shangri-La’s Le Touessrok Resort & Spa, Mauritius, responded to this review

Dear Chris, Thank you for your review and recommendation of Shangri-La's Le Touessrok Resort & Spa. We couldn't agree more, our beautiful East coast location is the perfect setting, whether you're looking for a couple's escape to paradise or an activity packed family holiday. We look forward to your return, hopefully in the not too distant future. Best regards, Bernhard...

Muscat, Oman
Reviewed 4 weeks ago

As a family we spent a lovely week at what is one of the most beautiful resorts we've ever stayed at. The resort is amazing. Lovely, large and newly refurbished rooms. Great range of water activities (most of which are complimentary), including free access to the golf and zip-lining on the nearby island. Three different beaches plus a private island....

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Helpful?
1Thank S O
Shangri-LaMauritius, General Manager at Shangri-La’s Le Touessrok Resort & Spa, Mauritius, responded to this review

Dear S O, Your review has certainly been a pleasure to read, particularly knowing that every aspect of your stay at Shangri-La's Le Touessrok Resort & Spa was so perfect. It is always great to hear when our guests make the most of all that is on offer at the resort, from our extensive range of complimentary activities including green...

Hong Kong, China
Reviewed 4 weeks ago

The staff were very helpful at this beautiful hotel. We managed to upgrade to a beach access room on the island which we felt was very much worth it. The restaurants were great, the indian in particular and the buffet on the beach although the Japanese was a bit overrated and we were not very impressed. Overall the restaurants are...

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Helpful?
1Thank SophiThomsen
Shangri-LaMauritius, General Manager at Shangri-La’s Le Touessrok Resort & Spa, Mauritius, responded to this review

Dear Sophie, Thank you for sharing your feedback with us. We always love to hear when a holiday at Shangri-La's Le Touessrok Resort & Spa is such a memorable experience for the entire family. Whilst we are delighted to read your compliments about our restaurants, we are disappointed to note that unfortunately Kushi, our acclaimed Japanese restaurant was not to...

Geneva, Switzerland
Reviewed 5 weeks ago via mobile

It has been a year already but it was absolute perfection. Beutiful and very large room with 2 queen size beds, gorgeous bathroom, lovely terrace. Our room was right on the beach with the sea 50 meters away. A dream. The whole hotel is architecturally impeccable. The staff great. All restaurants serve delicious food. A special bravo to the japanese...

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Helpful?
1Thank codecameron
Shangri-LaMauritius, General Manager at Shangri-La’s Le Touessrok Resort & Spa, Mauritius, responded to this review

Dear Codecameron, We are so pleased that you still fondly recall your stay at Shangri-La's Le Touessrok Resort & Spa after a year. It sounds like you had a truly incredible stay with us, relaxing in our beautiful ocean facing rooms, enjoying our restaurants and partaking in the wide range of leisure facilities on offer. We would love to welcome...

Stockholm, Sweden
Reviewed 5 weeks ago

I recently stayed at Shangri-La on Mauritius in a ocean view junior suite in the Frangipani wing. The hotel is situated in a most amazing spot. Wonderful beaches and 2 fantastic pools make your days a real treat on the beach. And in addition the hotel has its own island situated about 15 minutes from the hotel where you can...

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Helpful?
1Thank Mariannklint
Shangri-LaMauritius, General Manager at Shangri-La’s Le Touessrok Resort & Spa, Mauritius, responded to this review

Dear Mariannkiint, Your review has been an absolute pleasure to read, particularly your definition of "Shangri-La". Thank you for taking the time to share your comments with us and other travellers, it sounds like you had a truly magical stay at Shangri-La's Le Touessrok Resort & Spa. The natural beauty of the resort certainly makes for the perfect holiday setting,...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Opened on the 1st November after an extensive six month renovation, Shangri-La's Le Touessrok Resort & Spa fuses Shangri-La's renowned hospitality with the resort's legendary history and Mauritian island chic. Located on the untouched Eastern coast of the island nation, Shangri-La's Le Touessrok Resort & Spa, Mauritius is a private hideaway offering luxury surroundings and stunning Indian Ocean scenery. Embodying sophistication and style, all the rooms and suites overlook the sparkling turquoise waters of the ocean. With its secluded private island, extensive beach, and trendy restaurants and bars, the resort is the Mauritian hot spot. Just off the luxury property's shores, Ile aux Cerfs is home to the 18-hole championship golf course designed by the famous pro-golfer Bernhard Langer. From water sports to on-land activities the resort offers a wide range of active experiences that can be custom designed to meet all interests. Relish in renowned traditions, bespoke gastronomic experiences, and holistic wellness. The resort's new, hip and contemporary design complements the indigenous dramatic landscape, delivering the perfect combination of style, sophistication and legend. Escape to an exclusive island retreat. ... more   less 

Additional Information about Shangri-La’s Le Touessrok Resort & Spa, Mauritius

Address: Coastal Road, Trou d'eau Douce, Mauritius (Formerly Le Touessrok)
Region: Mauritius > Flacq District > Trou d'eau Douce
Price Range: $453 - $753 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La’s Le Touessrok Resort & Spa, Mauritius 5*
Number of rooms: 200
Reservation Options:
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Also Known As:
Le Touessrok Hotel Trou d`Eau Douce
Touessrok
Le Touessrok Resort
Le Touessrok Mauritius
Le Tousserok
Shangri-La’s Le Touessrok Resort & Spa, Mauritius Trou D'eau Douce
Hotel Style:
#1 Romantic Hotel in Trou d'eau Douce
#2 Family Hotel in Trou d'eau Douce
#3 Spa Hotel in Trou d'eau Douce
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La’s Le Touessrok Resort & Spa, Mauritius staff and other travellers.
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Questions? Get answers from Shangri-La’s Le Touessrok Resort & Spa, Mauritius staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 288 rated as very good for views and quietness.”
  • Private island.
, 26 May 2017 | Read review
“Frangipani Suites are the best!”
Psychie81, 14 May 2017 | Read review
“Book the Frangipani wing with beach access room as if you have kids taking a pram up and down stairs constantly can be exhausting.”
MandyLDN, 11 May 2017 | Read review
“I cannot say for certain but it feels like the best beach access room are on Hibiscus.”
AnPhGl, 10 May 2017 | Read review
“All rooms have a sea view. However the upper floors definitely have more privacy”
365DavidW, 5 May 2017 | Read review
5 of 5
Expedia.com
US$306* /night
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CancelonUS$354
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Prices are for 1 room, 2 adults
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