We had a King Room...they advertise free breakfast, free water and free paper. None of this is available. The TV only has a few channels..they kept saying the server needed to be restart...Other staff told us that they get complaints all the time about there being very few channels...and that we should just click through until we find a channel we could get. There wasn't always someone available at the desk nor when you called from the phone in the room....not somewhere I would go again.
Was there for a little weekend get away and the hotel was nice and upgraded and so clean! Very nice customer service and amazing prices! Plus we got upgraded for no extra charge! Would really recommend
Booked 3 rooms for a wedding but with the covid the wedding was cancelled. Send an email 3 months ahead of check-in date to cancel but didn’t get a reply so called in to the hotel and canceled two weeks later. Thought we were good now but the week before the check in date (Aug 12th) I received an email from them looking forward to our visit. So I phone again to reconfirm the cancellation. Thought again that we were good, nope... I get my credit card statement at the end of August and they charged me over $300 for the 3 rooms! So Its been months now trying to get a hold of this reimbursement from the manager (Adrean)who rarely answers his cell phone, has never returned my messages, when I finally did get him to answer he promised that the money is coming, etc. and I still haven’t been reimbursed to date! …
Front Desk staff extremely friendly. Rooms are perfect for the out of towner working at the surrounding plants. Kameron at the front desk (mid-day crew) and David (night crew) were very personal and easy to have a real conversation with. Kameron was even able to save the room that I requested. I was a resident of the hotel for 14 days in a row then 14 off for the past 4 months. Never had an issue that was Paradise Inn's fault. If I'm back in the area and need a place to stay; this is definitely the place for me.
This hotel is My favourite business in town. The staff genuinely cares about people. This shows through their actions and accommodations. It's been a pleasure meeting and dealing with them all. True wholesome small town vibe.
this hotel was great. The suites are great and a comfortable size. .They serve the Best breakfast around Redwater. Rooms are extremely clean. Staff at fromt desk was very helpful . Best place to stay in Redwater
Stayed at this hotel for business and found it to be great value for the price. Each room has a kitchenette with a full fridge. The bed are comfortable and rooms are clean and modern. The front desk staff and housekeeping staff are very friendly and helpful. I highly recommend this hotel.
Great place. Clean, new with an attentive and pleasant staff. Breakfast was quite good with a great selection of choices. Parking was easy and the rooms were adequately sound insulated. The fully equiped kitchen would be great for longer stays.
Stayed here for while spending Christmas with family. Super nice staff during check in. My room was huge! Equipped with a kitchenette, fridge, stove top, coffee maker and dishes and dishwasher. Had a very pleasant sleep in the comfy bed. Room was very clean. Hotel seems new. Saw that maybe this hotel offers continental breakfast, but was not mentioned during check in. Also not mentioned was gym and or pool availability at this location. Great stay, would definitely recommend this place if ever in the Redwater area.
Stayed here for a week for work. The rooms are spacious and the beds are comfortable. It was a nice place to relax after work. The morning breakfast offered a good variety. They also have a bbq for use.
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