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BEST WESTERN Watertown Fort Drum

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675 Reviews from our TripAdvisor Community

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Showing 667: English reviews
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ottawa,ontario,canada
Reviewed yesterday NEW

we go every year for relax and recreation trip to watertown new york.trip also includes little bt of shopping. Best western hotel has been our favourite for last few years.we to couples went again and we had good time.they gave us good rate and we picked up exit guide coupons and they were nice enought to accept discount rate coupons,check...

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Helpful?
Thank jascom
Clarksville, Tennessee
Reviewed 1 week ago

One of the few places that allow pets and do not require an arm and a leg pet fee. Staff were pleasant and the hotel was clean. The parking lot gets filled due to the restaurant guests. Great location

Review collected in partnership with Best Western
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Helpful?
Thank P2564ISpatriciar
cpenrose300, General Manager at BEST WESTERN Watertown Fort Drum, responded to this review

Thank you for the great review, we appreciate the positive feedback. We are a pet friendly Hotel and we keep all our furry travelers on the same level as to not disturb other travelers. We hope to see you again soon.

Pennsylvania
Reviewed 1 week ago via mobile

Consistency is important and we have found every time we stay here that it has been a pleasant stay. Sure there is noise and issues of others but come on they can't control the other guests lack of respect for others. Great value and clean rooms make the trip worth booking here! If you plan on being in the area...

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Helpful?
Thank theJeepDAD
cpenrose300, General Manager at BEST WESTERN Watertown Fort Drum, responded to this review

Still Happy with your stay, we are thrilled that you keep coming back and joining us. We look forward to many more visits.

Saint James City, Florida
Reviewed 1 week ago

We ate here Valentine Day,we could not get in anywhere else.We were pleasant to fine a great menu and special available.not over crowded so you get great service over over booked places,good was excellent ,and very fare priced.

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Helpful?
Thank RandyZim
Corvallis, Oregon
Reviewed 1 week ago

Clean, comfortable and friendly. We were visiting my son who is stationed at fort drum and his family. We traveled from Oregon. We have stayed here twice now and we are very happy with the consistency and service we find at all the best westerns we have stayed at. This one is located in a nice location and we enjoy...

Review collected in partnership with Best Western
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Helpful?
Thank mitchellb641
cpenrose300, General Manager at BEST WESTERN Watertown Fort Drum, responded to this review

Thank you to your son for his service and we are honored that you choose us while visiting him, Thank You.

Toledo, Ohio
Reviewed 2 weeks ago via mobile

First stay at this hotel. Good breakfasts, facility clean, staff very friendly, beds very comfortable. Has an excellent restaurant on site and appears to have live entertainment on weekends. Definitely will return next visit to Fort Drum.

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Helpful?
Thank roadking317
cpenrose300, General Manager at BEST WESTERN Watertown Fort Drum, responded to this review

Thank you for the Great review, we appreciate the Good Choice. We do have the best breakfast in town and we are fortunate to have Savory Downtown Restaurant located at our Hotel. They are a family owned and operated local restaurant that does an amazing job and they do have live entertainment every weekend.

Manhattan, United States
Reviewed 3 weeks ago

extremely disappointed with the noise at ungodly hours. couldn't sleep at all. First time this happened there, but now I am not sure if I will stay there again???? Considering looking into other places in the area to stay the next time.

Review collected in partnership with Best Western
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Helpful?
Thank hannahsR6845LP
cpenrose300, General Manager at BEST WESTERN Watertown Fort Drum, responded to this review

Dear Disappointed, I am glad we were able to speak about your stay, and again I apologize that there was another guest talking so loudly, we are being more proactive and walking halls more during the early hours to ensure guests comfort.

Chazy, New York
Reviewed 4 weeks ago

Rooms were clean, staff nice, waking distance for restaurants (although hotel has great one). Was there for Snowtown Film Festival...perfect location, great room rate. Only downfall...bathroom dated and small..but clean.

Review collected in partnership with Best Western
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Helpful?
Thank soccermom0204
cpenrose300, General Manager at BEST WESTERN Watertown Fort Drum, responded to this review

Thank you for your great score here on TripAdvisor, we appreciate your business and look forward to seeing you again. We are located in The Historic Downtown Watertown making us a great location for travelers who are in the area. Snowtown Festival was a great turnout and a great event, glad you could make it.

Fredonia
Reviewed 5 weeks ago

I fail to understand why barking dogs areally permitted in the hotel at any hour. I suspect most guests do not want to have dogs in the hotel at any time of the day. Dogs bring their own level of cleanliness issues.

Review collected in partnership with Best Western
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Helpful?
Thank Martin F
cpenrose300, General Manager at BEST WESTERN Watertown Fort Drum, responded to this review

We appreciate all of our guests and strive to make every stay a comfortable stay. We do have pet friendly rooms on the lower level of the Hotel so we keep pets away from our other guests. There are a lot of travelers who have their pets with them and we are glad to accommodate, if there is a issue...

Palos Hills, Illinois
Reviewed 21 January 2017

We were driving from Chicago to Lake Placid and needed a place to spend the night, we didn't want to take the mountain drive in the evening. We have made this trip many times and have stayed in various hotels in Watertown, we loved out stay and will always pick yours now. Thanks

Review collected in partnership with Best Western
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Helpful?
Thank Harold E
cpenrose300, General Manager at BEST WESTERN Watertown Fort Drum, responded to this review

We are glad you choose us as your resting place before going to Lake Placid, such a beautiful area. We love the comments and are delighted that you will be staying with us again the next time you are in Watertown. During the summer on Wednesday there is a huge Farmers Market across the street, if you are ever in...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about BEST WESTERN Watertown Fort Drum

Address: 300 Washington Street, Watertown, NY 13601 (Formerly BEST WESTERN Carriage House Inn)
Region: United States > New York > Watertown
Price Range: $79 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Watertown Fort Drum 2.5*
Number of rooms: 160
Reservation Options:
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Also Known As:
Best Western Carriage House Hotel Watertown
Best Western Carriage Hotel
Best Western Watertown
Watertown Best Western
Hotel Style:
#6 Business Hotel in Watertown
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Watertown Fort Drum staff and other travellers.
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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Eat here you will be happy”
 of 5 bubbles RandyZim, 18 Feb 2017 | Read review
“We stayed on the third floor which is the top floor and appears to be much quieter than the lower floors.”
 of 5 bubbles CDR102EN, 4 Jan 2017 | Read review
“always list your preferences, ask staff to ensure that you get what you asked for”
 of 5 bubbles 302agnesw, 12 Dec 2016 | Read review
“room on the parking lot side are quiter”
 of 5 bubbles Beckys3624, 1 Nov 2016 | Read review
“Our room was not far from the front desk -- a bit noisy late afternoon, but really quietened down in the evening.”
 of 5 bubbles nerlovestravel, 10 Oct 2016 | Read review
5 of 5