Best Western Watertown Fort Drum (C̶$̶1̶4̶1̶) C$109 - UPDATED 2019 Prices, Reviews & Photos (NY) - Hotel

We love going to the Best Western in Watertown. The hotel is clean, the staff is excellent and a great breakfast experience. The night was great. The shopping was great. The hotel is close to everything in Watertown.

Review collected in partnership with Best Western

Date of stay: February 2019

Response from cpenrose300, General Manager at Best Western Watertown Fort Drum

Responded 2 days ago

Thank you so much for the nice review, we appreciate your comments and we hope to see you again soon.

Hotel's Favourite

Awesome place to stay in Watertown!!

We stayed two nights at this nice hotel. There are a number of awesome things about this hotel including very friendly staff, nice and comfortable beds, renovated bathroom, delicious free breakfast, plenty of parking, a gym and indoor swimming pool, free wifi and business…

Date of stay: January 2019

Response from cpenrose300, General Manager at Best Western Watertown Fort Drum

Responded Jan. 7, 2019

Thank you so much for the wonderful review. We are a bit older of a Hotel but we have updated and we are striving for guest satisfaction. So when we see comments like yours, we know our efforts are paying off. Thank you

PLEASANTLY SURPRISED

After a couple of not so good visits, we were once again in the area and decided to try once more our room was a king, on the 1st floor, nice with updated amenities, it was a very cold night, and the room thermostat was not working well, they had a repairman immediately look at…

Date of stay: January 2019

Response from cpenrose300, General Manager at Best Western Watertown Fort Drum

Responded 1 week ago

Thank you for the opportunity to show you what we are capable of achieving, we are striving for great customer care and when we see comments like yours we know our efforts are paying off. We look forward to seeing you again soon. Thank You

Family times

The front desk staff was very accommodating. The only problem that we have is for the last 2 years the bathroom in the pool area is closed. We asked different employees why and everyone has a different answer. Traveling with small children who need to use bathroom and having…

Review collected in partnership with Best Western

Date of stay: February 2019

Response from cpenrose300, General Manager at Best Western Watertown Fort Drum

Responded 2 weeks ago

Thank you for your recent stay and we appreciate your continual support. We do apologize about the bathrooms in the pool area, because of the location of the pool being on the second floor we ran into some issues that we were just not able to correct. We will continue to look for solutions and we apologize about the inconvenience.

Still a nice place

We have not had the opportunity to stay since January 2016 and although the staff has changed, it is still a nice place to stay. Front desk staff along with hotel cleaning staff are cheerful, friendly and helpful. Luis was the main attraction this time. He is the…

Date of stay: February 2019

Response from cpenrose300, General Manager at Best Western Watertown Fort Drum

Responded 2 weeks ago

Thank you so much for the wonderful review, we are striving for guest satisfaction and it is good to see our efforts are paying off. We are blessed to have Luis on our Team, he is a true asset as well as the whole Team. We hope to see you again.

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Ceiling

Room

bathroom with extra heater

bathroom

The sunrise in the Morning and moon rise at night if you face Washington St.

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We stayed at this hotel a couple of years ago and the rooms were in horrible shape. Have all been renovated or have just a few?

The room we had was very nice. Food was ok

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Picture does not show spcae parking? Do you park on the street?? Is there a garage?

There is a parking lot behind the hotel with ample space.

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Is there shampoo/conditioner as a room amenity? We will be arriving on a motorcycle so we want to pack as little as possible?

yes, they did have those things

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I see a pool but I'm trying to find out if it has a hot tub to go with the pool. Please let me know

I don't remember seeing a hot tub

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Will you still be accepting the Canadian $ at par in July 2016? Thank you

We did not ask but had a very competitive price. Not sure if the at par program refers to regular or discounted prices.Apparently the program exists. It was mentioned in Watertown Daily News. The Greater Watertown Chamber of Commerce lists all businesses accepting Can$ at par.

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