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Best Western Watertown Fort Drum

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Traveller (39)
Room & Suite (35)
Dining (6)

About

Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
Our Pool will be closed due to renovations from 8/24/2018 to 9/1/2018. We apologize for the inconvenience.
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Property amenities
Free Parking
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Breakfast included
Fitness Centre with Gym / Workout Room
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Sauna
Self-Serve Laundry
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Centrally Located
Business
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:BOOK DIRECT & SAVE
Hotel deals

Location

Full view
67Somewhat walkable
Grade: 67 out of 100
14Restaurantswithin 0.5 km
10Attractionswithin 0.5 km
875Reviews
82Photos
6Q+A
99Room tips
Traveller rating
  • 283
  • 303
  • 154
  • 70
  • 65
Time of year
Traveller type
Language
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  • English
Popular mentions
We love going to the Best Western in Watertown. The hotel is clean, the staff is excellent and a great breakfast experience. The night was great. The shopping was great. The hotel is close to everything in Watertown.
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Review collected in partnership with Best Western
Response from cpenrose300, General Manager at Best Western Watertown Fort Drum
Responded 2 days ago
Thank you so much for the nice review, we appreciate your comments and we hope to see you again soon.
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Hotel's Favourite
We stayed two nights at this nice hotel. There are a number of awesome things about this hotel including very friendly staff, nice and comfortable beds, renovated bathroom, delicious free breakfast, plenty of parking, a gym and indoor swimming pool, free wifi and business
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Response from cpenrose300, General Manager at Best Western Watertown Fort Drum
Responded Jan. 7, 2019
Thank you so much for the wonderful review. We are a bit older of a Hotel but we have updated and we are striving for guest satisfaction. So when we see comments like yours, we know our efforts are paying off. Thank you
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After a couple of not so good visits, we were once again in the area and decided to try once more our room was a king, on the 1st floor, nice with updated amenities, it was a very cold night, and the room thermostat was not working well, they had a repairman immediately look at
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Response from cpenrose300, General Manager at Best Western Watertown Fort Drum
Responded 1 week ago
Thank you for the opportunity to show you what we are capable of achieving, we are striving for great customer care and when we see comments like yours we know our efforts are paying off. We look forward to seeing you again soon. Thank You
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The front desk staff was very accommodating. The only problem that we have is for the last 2 years the bathroom in the pool area is closed. We asked different employees why and everyone has a different answer. Traveling with small children who need to use bathroom and having
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Review collected in partnership with Best Western
Response from cpenrose300, General Manager at Best Western Watertown Fort Drum
Responded 2 weeks ago
Thank you for your recent stay and we appreciate your continual support. We do apologize about the bathrooms in the pool area, because of the location of the pool being on the second floor we ran into some issues that we were just not able to correct. We will continue to look for solutions and we apologize about the inconvenience.
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We have not had the opportunity to stay since January 2016 and although the staff has changed, it is still a nice place to stay. Front desk staff along with hotel cleaning staff are cheerful, friendly and helpful. Luis was the main attraction this time. He is the
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Response from cpenrose300, General Manager at Best Western Watertown Fort Drum
Responded 2 weeks ago
Thank you so much for the wonderful review, we are striving for guest satisfaction and it is good to see our efforts are paying off. We are blessed to have Luis on our Team, he is a true asset as well as the whole Team. We hope to see you again.
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
Ceiling
Room
bathroom with extra heater
bathroom
The sunrise in the Morning and moon rise at night if you face Washington St.
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1234567
There is a parking lot behind the hotel with ample space.
1 vote
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We did not ask but had a very competitive price. Not sure if the at par program refers to regular or discounted prices.Apparently the program exists. It was mentioned in Watertown Daily News. The Greater Watertown Chamber of Commerce lists all businesses accepting Can$ at par.
0 votes
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12
"1st floor facing rear"
"suites are very roomy. front of the building has a much better view than the parking lot rooms."
"Suites are on the four corners it seemed."
"ask to stay away from elevators"
"rooms on 3rd floor are good"
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PRICE RANGE
US$73 - US$118 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western carriage house hotel watertownbest western carriage hotelbest western watertownwatertown best western
FORMERLY KNOWN AS
Best Western Carriage House Inn
LOCATION
United StatesNew YorkWatertown
NUMBER OF ROOMS
160
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