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Hilton Garden Inn Watertown/Thousand Islands

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Traveller (74)
Room & Suite (55)
Dining (5)
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Overview
  • Excellent72%
  • Very good19%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“pool and hot tub”(22 reviews)
“omelet”(26 reviews)
“great hotel”(49 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Garden Inn Watertown/Thousand Islands
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Watertown/Thousand Islands
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (898)
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Traveller rating
636
172
55
19
7
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LanguageEnglish
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636
172
55
19
7
Show reviews that mention
All reviewspool and hot tubomeletgreat hotelbusiness tripbreakfast buffetoff the highwaywould definitely stay here againnew yorkfitness centerexcellent stayclean hotelalexandria bayfront desk stafffort drumstaff was very friendlysalmon run mallshopping trip
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1 - 5 of 889 reviews
Reviewed 2 weeks ago via mobile

The staff at this property were exceptional. The faculties Include is a very convenient gym and pool. We ate at the hotels “All American Grill” this night was very windy, almost Tornado level. The staff were true performers. The printed menu does not do justice...More

Thank Glen C
Hotel's Favourite
Reviewed April 8, 2018 via mobile

Nothing but good things to say here. I checked in via the the mobile app prior to our arrival, so check in was quick. The wife, two kids and were comfortable in the room with two queen beds. The pool was great, kids spent hours...More

Thank Steve A
Response from JodyP123, General Manager at Hilton Garden Inn Watertown/Thousand IslandsResponded April 9, 2018

Steve: Thank you for choosing the Hilton Garden Inn Watertown/1000 Islands. We were pleased to have you with us and honored to know you enjoyed your stay. We look forward to your return again some day. Kindest Regards, Jody Pettit, GM

Reviewed 2 weeks ago

Stayed at this hotel for 12 days. The staff were very accommodating and super friendly. Breakfast was awesome. Plenty of food selections and very fresh and made to order. Room service was quick and food quality was great. Will be staying again.

Review collected in partnership with Hilton Garden Inn
Thank carolwill
Reviewed 2 weeks ago

We have stayed at this hotel before while visiting family in Watertown and will never stay anywhere else. The staff is friendly and remembered us. They are so accommodating. I needed to change our room type last minute and they upgraded us for free (I...More

Review collected in partnership with Hilton Garden Inn
Thank laurenhulse39
Reviewed 3 weeks ago

Great hotel all around but the reason I picked it most is the availability of EV chargers, they have a Tesla Destination charger as well as a Clipper Creek charger for all other EV's, the parking spots are marked with "EV" but that doesn't stop...More

Thank StevieOntario
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$128 - US$229 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Watertown
#2 Family Hotel in Watertown
#3 Romantic Hotel in Watertown
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$128 - US$229 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Watertown
#2 Family Hotel in Watertown
#3 Romantic Hotel in Watertown
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (74)
Room & Suite (55)
Dining (5)
Pool & Beach (5)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
Sue H
September 1, 2016|
AnswerShow all 2 answers
Response from Kittylover222 | Reviewed this property |
This hotel is in New York. You do not have to pay in Canadian.
0
Votes
Lawrence S
June 13, 2016|
Answer
Response from Shawn M | Property representative |
Thank you for your question. Our hotel does allow service animals only.
0
Votes
Gener01
November 10, 2014|
AnswerShow all 2 answers
Response from JodyP123 |
The name of the room type you are requesting would be a Whirlpool room. They have a standup shower in the bathroom and a whirlpool tub for two in the bedroom area. Very soothing and romantic. We also have packages... More
0
Votes
Room Tips
"Rooms facing I-81 can be a tad noisy"
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"Choose a room on the plaza side."
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"nice place to stay for shopping trip"
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"chose the strip mall side not the Highway."
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