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    Hilton Garden Inn Watertown/Thousand Islands

    1290 Arsenal Street, Suite 8, Watertown, NY 13601-2294
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    2017-08-27 2017-08-28
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    US$139
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    Traveller (71)
    Room & Suite (21)
    Dining (4)
    Hampton Inn Watertown
    690 reviews
    #2 of 14 hotels in Watertown
     
    1000 Islands Harbor Hotel
    444 reviews
    #1 of 9 hotels in Clayton
     
    Holiday Inn Express Hotel & Suites Watertown-Thousand Islands
    409 reviews
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    Comfort Inn & Suites
    331 reviews
    #5 of 14 hotels in Watertown
     
    Overview
    • Excellent72%
    • Very good19%
    • Average6%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “great hotel” (45 reviews)
    “omelet” (21 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
    Offers from Hilton Garden Inn Watertown/Thousand Islands
    Special Offer: Double Points, Every Stay
    Hotel deals
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    Hampton Inn Watertown
    690 reviews
    #2 of 14 hotels in Watertown
     
    1000 Islands Harbor Hotel
    444 reviews
    #1 of 9 hotels in Clayton
     
    Holiday Inn Express Hotel & Suites Watertown-Thousand Islands
    409 reviews
    #4 of 14 hotels in Watertown
     
    Comfort Inn & Suites
    331 reviews
    #5 of 14 hotels in Watertown
     
    Rooms
    Aug 27Aug 28
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (823)
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    There are newer reviews for Hilton Garden Inn Watertown/Thousand Islands
    See the most recent reviews

    11 - 15 of 814 reviews

    Reviewed 2 weeks ago

    Accommodations nice and clean. Staff cleaning rooms and maintenance people friendly. Front desk clerks and dining room staff snotty and lack genuine friendliness. Eating area pretty well stuck in the entry area. No privacy to eat...feel like you are in the lobby.More

    Review collected in partnership with Hilton Garden Inn
    Thank Janet O
    Response from JodyP123, General Manager at Hilton Garden Inn Watertown/Thousand IslandsResponded 1 week ago

    Janet: Thank you for taking the time to write a review. I certainly can say, I am shocked to hear your comments about the front desk staff and dining room. It is very rare that we receive a comment like that about any of our...More

    Reviewed 2 weeks ago via mobile

    Very nice hotel, staff was very nice. The room was clean, quiet and well maintained. It was close to everything and a short drive to thousand islands. Free coffee 24/7 didn't eat in the restaurant but heard from others food was good.More

    1  Thank lenorab120
    Response from JodyP123, General Manager at Hilton Garden Inn Watertown/Thousand IslandsResponded 1 week ago

    Thank you taking the time to write a review on our hotel for your recent stay. I hope the weather was on your side while you were here. It's been a rough summer weather wise for the 1000 Islands. Thank you for choosing our hotel...More

    Reviewed 2 weeks ago

    Located and reserved while on the road, ready to stop for the night. New property, very clean and primed to serve the traveler, with a bar open past dinner closing, good breakfast allowing custom orders in addition to standard breakfast bar choices. Very clean. BUT...More

    Review collected in partnership with Hilton Garden Inn
    Thank jksails
    Response from JodyP123, General Manager at Hilton Garden Inn Watertown/Thousand IslandsResponded 1 week ago

    Thank you for your recent review of our hotel and its facilities for your recent stay. We are pleased to hear you enjoyed everything. I agree the GPS can be difficult for this location as everyone in this plaza is 1290 Arsenal Street. Sometimes that...More

    Reviewed 3 weeks ago via mobile

    We had a comfortable stay and highly recommend it. Rooms are very clean and well kept. The breakfast was very good, huge spread with made to order omelettes, French toast and pancakes. Staff was very helpful and courteous. 30 min from Alexandria bay which has...More

    Thank Aarti B
    Response from JodyP123, General Manager at Hilton Garden Inn Watertown/Thousand IslandsResponded 1 week ago

    Thank you for taking the time to write a review on our Hotel, Staff and dining facilities. We are honored you chose us for your stay in the area and look forward to your returning again some day. Kindest Regards, Jody Pettit, GM

    Reviewed 3 weeks ago

    Stayed at this hotel for a three night stay while visiting the thousand islands area. Service from everyone was outstanding. The room was clean and neat. We had dinner one night in the restaurant and breakfast the next three mornings. Food was great. Great location...More

    Thank flboy1966
    Response from JodyP123, General Manager at Hilton Garden Inn Watertown/Thousand IslandsResponded 1 week ago

    Thank you for taking the time to write a review on our hotel and its services. I agree the food is great, our Executive Chef Matt does a super job with the dining room/Kitchen staff. Our head of Housekeeping Bonnie is very energetic and always...More

    Hampton Inn Watertown
    690 reviews
    #2 of 14 hotels in Watertown
     
    1000 Islands Harbor Hotel
    444 reviews
    #1 of 9 hotels in Clayton
     
    Holiday Inn Express Hotel & Suites Watertown-Thousand Islands
    409 reviews
    #4 of 14 hotels in Watertown
     
    Comfort Inn & Suites
    331 reviews
    #5 of 14 hotels in Watertown
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Business Centre with Internet Access
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Dry Cleaning
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    Details
    • Price range
    • US$123 - US$296 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Business Hotel in Watertown
    • #2 Family Hotel in Watertown
    • #3 Romantic Hotel in Watertown
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 136
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Orbitz, Expedia, Hotels.com, Priceline, TripOnline SA, Hotwire, Travelocity, Cheap Tickets, HotelQuickly and getaroom.com so you can book your Hilton Garden Inn Watertown/Thousand Islands reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • Watertown
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    Traveller (71)
    Room & Suite (21)
    Dining (4)
    Pool & Beach (3)
    Hotel & Grounds (41)
    Bathroom (5)
    Business Centre & Event Rooms (1)
    Nearby
    Hampton Inn Watertown
    690 reviews
    .49 km away
     
    Holiday Inn Express Hotel & Suites Watertown-Thousand Islands
    409 reviews
    .12 km away
     
    1000 Islands Harbor Hotel
    444 reviews
    31.36 km away
     
    Comfort Inn & Suites
    331 reviews
    .60 km away
     
    Nearby Restaurants
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    .27 km away
    Five Guys
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    .32 km away
    Nearby Attractions
    New York State Zoo at Thompson Park
    125 reviews
    5.37 km away
    Roswell P. Flower Memorial Library
    56 reviews
    3.04 km away
    Salmon Run Mall
    72 reviews
    2.67 km away
    Dry Hill Ski Area
    32 reviews
    6.37 km away
    Ask a question
    Questions & Answers
    Sue H
    1 September 2016|
    AnswerShow all 2 answers
    Response from Kittylover222 | Reviewed this property |
    This hotel is in New York. You do not have to pay in Canadian.
    0
    Votes
    Lawrence S
    13 June 2016|
    Answer
    Response from Shawn M | Property representative |
    Thank you for your question. Our hotel does allow service animals only.
    0
    Votes
    Gener01
    10 November 2014|
    AnswerShow all 2 answers
    Response from JodyP123 |
    The name of the room type you are requesting would be a Whirlpool room. They have a standup shower in the bathroom and a whirlpool tub for two in the bedroom area. Very soothing and romantic. We also have packages... More
    0
    Votes
    Room Tips
    "Choose a room on the front side of the hotel."
    Read review
    "We were on the second floor no problems, quiet"
    Read review
    "Ask for a room overlooking the parking lot, it will be quieter."
    Read review
    "If a smoker, room 141 or 142 good. Otherwise no bad room."
    Read review
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