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Fairfield Inn & Suites Watertown Thousand Islands

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Traveller (57)
Room & Suite (29)
Dining (4)
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Overview
  • Excellent69%
  • Very good26%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“small pool”(7 reviews)
“free breakfast”(15 reviews)
“waffles”(14 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
Additional information
Offers from Fairfield Inn & Suites Watertown Thousand Islands
Special Offer: Member Rates
Hotel deals
Offers from Fairfield Inn & Suites Watertown Thousand Islands
Special Offer: Member Rates
Hotel deals
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Reviews (302)
There are newer reviews for Fairfield Inn & Suites Watertown Thousand Islands
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301 results
Traveller rating
205
79
11
2
4
Traveller type
Time of year
LanguageEnglish
205
79
11
2
4
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All reviewssmall poolfree breakfastwafflesa great stayquiet locationft drumwould definitely stay here againstaff was very friendlycomfortable bedsfront desk stafffresh fruitlots of restaurantsshort driveclean hotelrestaurants and shoppingoff the highwaylobby
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11 - 15 of 301 reviews
Reviewed November 4, 2017 via mobile

This is a nice simple and cozy hotel. The suite we had had a nice living room and a large bedroom and bathroom and was spotless. The smart tv's are a nice touch, ya gotta live Netflix . The laundry facilities are fabulous and a...More

Thank Steve S
Reviewed October 1, 2017

This hotel appears to be fairly new. New carpet throughout. Comfortable beds. Friendly staff and excellent breakfast. Very clean. Plenty of places a short drive away to eat. Would stay again in a heartbeat.

Thank kklammers
Reviewed September 26, 2017 via mobile

Located just off of interstate 81 in downtown Waterville the Fairfield Inn offers very clean and spacious accommodations at a reasonable price... Near shopping and restaurants it’s a great stop when visiting the Watertown New York area… The staff is excellent and caring… The rooms...More

Thank CLEken
Reviewed September 21, 2017 via mobile

This makes our 4 year staying at this property in September and before this stay we had received the best of service. I see the service is suffering. The desk clerks are very complacent and not at all guest friendly. We had to wait for...More

Thank Robert C
Response from Andrea C, General Manager at Fairfield Inn & Suites Watertown Thousand IslandsResponded September 22, 2017

Robert C, Thank you for taking the time to review our hotel. Negative feedback as hard as it may be to read, is greatly appreciated. We do have a few new team members this summer who are working really hard to take care of our...More

Reviewed September 6, 2017 via mobile

Plenty of parking. Newish facility with a pleasant and helpful staff. Good coffee-24 hours a day. Right off I81 less than a mile to many restaurants. Not much more to say, but I'd stay again if I came through the area.

Thank MaryandBobontheroad
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$117 - US$184 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Watertown
#2 Business Hotel in Watertown
#2 Romantic Hotel in Watertown
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$117 - US$184 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Watertown
#2 Business Hotel in Watertown
#2 Romantic Hotel in Watertown
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (57)
Room & Suite (29)
Dining (4)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Questions & Answers
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charlenemarx
April 18, 2017|
Answer
Response from Andrea C | Property representative |
Thank you for reaching out to us. We do not have an American Airlines employee discount, but we do have other types of discount available that you may be able to receive. Please feel free to contact the hotel and we would... More
0
Votes
Chappy05NY
February 14, 2017|
AnswerShow all 5 answers
Response from Andrea C | Property representative |
We provide a complimentary breakfast in the morning. We are also centrally located in Watertown. We have lots of chain restaurants and local restaurants right around us, but we do not have a restaurant in our hotel. If I... More
1
Vote
Barbie21144
March 4, 2016|
AnswerShow all 5 answers
Response from CBYankee | Reviewed this property |
Lots of restaurants nearby.
2
Votes
Room Tips
"Imho the floors were thin and you could hear little kids running in the room, a top floor room would..."
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"away from elevators"
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"Greatest value I've found for Mariott points use, use them here!"
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"Be sure to request a room away from any wedding party."
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