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Hampton Inn Watertown

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Hampton Inn Watertown
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653 Reviews from our TripAdvisor Community

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Showing 648: English reviews
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Reviewed 2 days ago NEW

Good Hotel but for a king size bed you only get 4 very soft pillows. Also the thimastate could not go lower then 67. Our room hoverd around 70ish. Over all not a bad hotel. Everything was very clean!!

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Thank kyler269
Niagara Falls, New York
HOTEL’S FAVOURITE REVIEW
Reviewed 10 September 2016

We stayed at the Hampton after visiting the 1000 islands. Upon are arrival and being a little early to check in a young lady at the counter told us it would be no problem to check in early and that our rooms were ready. After checking in we asked her a lot of questions about the area, best place to...

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1Thank Daniel C
About Hotel's Favourite Review
Alan A, Manager at Hampton Inn Watertown, responded to this review

Thank you for reviewing your recent stay. We are glad you had such a wonderful stay at our hotel. Our staff takes great pride in their jobs, and I will let them know of your appreciation.

Ottawa, Canada
Reviewed 4 days ago NEW

Staff is very accommodating. Very friendly. Always available to help and answer questions. Bed linen is a little tired looking but we were told they are in the process of getting new linens. Although tired looking, the linen was very clean! No complaints about cleanliness.

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Thank 170jeannied
Gatineau, Canada
Reviewed 1 week ago

Used the online reservation system to make the reservation and check in online. It went very well. The room was clean and tidy but the pillows were not comfortable because there was not much filling in them. Breakfast was good and gave you the option of having a healthy breakfast or a fun breakfast. We love this place and we...

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Thank Claudine25182166
Alan A, General Manager at Hampton Inn Watertown, responded to this review

I truly appreciate that you choose to stay with us at the Hampton Inn when you are visiting Watertown. It is always nice to hear that it was a positive experience from start to finish. The entire staff looks forward to seeing you again soon!

Prescott, Canada
Reviewed 1 week ago

We have stayed many times at this hotel and it is always good. Rooms are nicely decorated with lovely big showers. Front desk and breakfast area is very comfortable and nicely decorated. Staff is very helpful and the day that we were there the breakfast attendant was keeping all tables cleaned up as soon as anyone left. The breakfast was...

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Thank S4523QFlindam
Alan A, General Manager at Hampton Inn Watertown, responded to this review

Thank you for choosing our property whenever you visit the area. I am pleased to see that we continue to provide you with the best hospitality each time you stay. I hope to see you again soon.

Port Coquitlam
Reviewed 2 weeks ago

Typical Hampton Inn. The staff was friendly and helpful. Although a basic pool, it was nice and heated. Rare these days to experience a pool in a hotel that is not barely above freezing. Good spot for a weekend shopping trip, but noisy with teams at a tournament. Hallways were noisy into the night. Initially room looked good, but when...

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Thank Robin A
Alan A, General Manager at Hampton Inn Watertown, responded to this review

Thank you Robin for all the great comments about our staff. Its always good to hear that our staff is making a good impression on our guest. For the housekeeping issues that you had on your stay, I will be going over the proper way to inspect our rooms with my housekeeping department.

Gatineau
Reviewed 3 weeks ago

One of the finest chains of Hotels that I've stayed in, the staff are friendly, the rooms are clean, the beds are very comfortable, good breakfast. When I travel I always stay at Hampton Inns if they're in the area

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Thank Bonus13
Alan A, General Manager at Hampton Inn Watertown, responded to this review

I agree that Hampton Inn's are one of the finest in the chain and the entire staff takes pride in ensuring that all of our guests feel the same as you. We appreciate your business and look forward to seeing you again soon!

Jefferson, United States
Reviewed 3 weeks ago

From the front desk to house keeping the staff was friendly and accommodating. The room was clean and comfortable and the continental breakfast was surprisingly good! Breakfast was well stocked and well maintained. Stayed 3 nights not one complaint. WiFi was even reliable and fast. Be sure to mention if your military when you check in to receive a discount....

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Thank jamesmD3838WC
Alan A, General Manager at Hampton Inn Watertown, responded to this review

We aim to please and from your feed back I can see that we were successful! Thank you and we look forward to your next visit!

Rochester, New York
Reviewed 3 weeks ago

Musty smelly room. Just has a strong bad moisture oder. The hallway along with the room could use some carpet cleaning and dehumidifier. I will be back soon and hope to see the improvements. Front desk service was excellent along with the breakfast, really very professional.

Review collected in partnership with Hampton
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Thank joseoH4837XA
Alan A, General Manager at Hampton Inn Watertown, responded to this review

I would like to apologize for not delivering the expected services to you that we normally do. I have spoken with our Housekeeping Supervisor regarding this matter and can assure you that we will pay more attention to the details that you have come to expect and that we ourselves expect. Again, thank you for your wonderful comments about our...

Albany, New York
Reviewed 3 weeks ago

The hotel is very clean and comfortable and well maintained. The location is great and the common area of the hotel is very inviting. Staff is very friendly and helpful, going out of their way to locate and return (after checkout) an item I had left in the room. The only negative was the Hilton chain website booking error that...

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Thank motoxfreak1996
Alan A, General Manager at Hampton Inn Watertown, responded to this review

I am very pleased to see you enjoyed your stay with us! I do apologize for any inconveinence your guests may have encountered regarding the room block. Please feel free to contact the property direct for any future bookings you may have.

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about Hampton Inn Watertown

Address: 155 Commerce Park Dr, Watertown, NY 13601-2245
Region: United States > New York > Watertown
Price Range: $137 - $214 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Watertown 2.5*
Number of rooms: 90
Reservation Options:
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Also Known As:
Hampton Inn Watertown Hotel Watertown
Watertown Hampton Inn
Hotel Style:
#1 Romantic Hotel in Watertown
#3 Family Hotel in Watertown
#3 Business Hotel in Watertown
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Watertown staff and other travellers.
2 questions
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Van Wyck, South Carolina
Ottawa, Canada

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Questions? Get answers from Hampton Inn Watertown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor, end of hall to minimize corridor noise”
Dogswood, 21 Nov 2016 | Read review
“Accessibility for wheelchairs or handicapped seemed very good.”
31debg, 26 Oct 2016 | Read review
“Top floor always win at Hampton.”
MSVMSV, 9 Oct 2016 | Read review
“We were on the 4th floor and it was super quiet.”
al6car, 19 Sep 2016 | Read review
“Fourth floor very quiet.”
J7855LEdanielc, 10 Sep 2016 | Read review
5 of 5