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Hampton Inn Watertown

Traveller (21)
Room & Suite (25)
Dining (5)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Breakfast included
Business Centre with Internet Access
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Self-Serve Laundry
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Microwave
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Family
Mid-range
HOTEL CLASS
Hotel links
Visit hotel website
Hotel deals
Location
Full view
38Car recommended
Grade: 38 out of 100
18Restaurantswithin 0.5 km
0Attractionswithin 0.5 km
Contact
155 Commerce Park Dr, Watertown, NY 13601-2245
Getting there
Watertown Airport7 km
Kingston Airport60 km
See all nearby hotels
804Reviews
47Photos
2Q+A
49Room tips
Traveller rating
  • 529
  • 201
  • 54
  • 14
  • 6
Time of year
Traveller type
Language
  • Filter
  • English
Popular mentions
I've had the pleasure to stay at this property many times since 2014. Every time I have had a great experience. Staff is always attentive and does their best to accommodate my needs. I've even come out to a cleared off car after a particularly heavy snowfall overnight!The
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Review collected in partnership with Hampton
Hotel's Favourite
Watertown is a convenient overnight stopping place for me on a trip I often take. At first I tried to save some money by staying at the budget places. No knock on them, I knew what I was and wasn't paying for, but finally I gave the Hampton Inn a try. That's where I'll be
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Response from Alan A, General Manager at Hampton Inn Watertown
Responded Jun. 18, 2018
Thank you for giving our hotel an opportunity to show you what we have to offer. The Hampton brand is just as you described and we are glad to hear that we are now your go to hotel when ever you visit Watertown. The staff is a huge part of the reason our guests are getting the service and amenities they deserve and we all look forward to your next visit.
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There were bedbugs in our pillows. They did not charge us and we checked out early. I have the photos, staff was excellent though. They did not charge me and the hold on my card was gone the next day.
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Review collected in partnership with Hampton
Response from Alan A, General Manager at Hampton Inn Watertown
Responded 1 week ago
Unfortunately with the high volume of travelers we do come upon issues like this. We do all we can to insure that all of our guest do not experience this with professional companies that provide training our employees, do preventive room inspections and cleaning of any issues. If we discover or a guest does discover an issue we shut the room down and have a company come in to confirm the issue at hand. Any confirmed issue is professionally cleaned, then rechecked every few days for the next two weeks before the room can go back into service. We take all concerns with this very seriously and correctly fix any issues know matter the cost or lost revenue until any issue is resolved. I am very happy with my staff and your comments about Amanda taking care of you and the situation doing your stay. We do apologize for your experience and the issue with the room. Getting a hotel room for travel or a night out on the town should be a unjoyful experience. We are disappointed that we could not provide you with that.
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We needed adjoining rooms for my husband & I and our daughter & grandchildren. I made the request online when I booked then called when we were about 2 hours away to make the request directly. They already had the rooms ready for us!
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Review collected in partnership with Hampton
Used points for two rooms. Checked into one room, unpacked our stuff, hung out as a family. Only later that night did we go into the second room and see that the bathroom wasn't cleaned after the prior guest. If that wasn't cleaned, who knows what else wasn't cleaned.
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Review collected in partnership with Hampton
Response from Alan A, General Manager at Hampton Inn Watertown
Responded 3 weeks ago
I do apologize for the cleanliness issue of your bathroom during your stay with us. My team and I like to pride ourselves with outstanding customer service and fresh clean guest rooms. Our oversight in the bathroom is inexcusable for our guest to experience. With this oversight I have collected my team and used it as a training example why we need to be going above and beyond every day for our guests. Points have already been refunded to your account on the 27th of December. Again I sincerely apologize for our oversight of your guest room.
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On their website it states that 21 is the minimum age for booking.
0 votes
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Hi can you please tell me the rate on your jacuzzi rooms thank you
Hello, The rates are based off availability and if you have discounts that can be applied. Rates can be found on our website or by contacting the hotel directly at 315-782-2222. We also have a toll-free number (1-800-HAMPTON). We look forward to hearing from you!
0 votes
"any floor will be fine"
"top floor and away from elevators was our choice -- nice and quiet"
"Northeast side of building is away from highway and Arsenal Street."
"Several local restaurants close by"
"Any room on any side of the building will not be effected by highway traffic noise."
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PRICE RANGE
US$98 - US$151 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hampton inn watertown hotel watertownwatertown hampton inn
LOCATION
United StatesNew YorkWatertown
NUMBER OF ROOMS
90
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