Hampton Inn Watertown
155 Commerce Park Drive, Watertown, NY 13601
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Avg. C$185 /night, 12/10 - 12/11
C$185
per night
C$164
per night
C$143
per night
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4.5
#4 of 13 hotels in WatertownLocation
Rooms
Value
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Service
Sleep Quality
The Hampton Inn Watertown hotel is located in the heart of the 1000 Islands, just east of I-81 Exit 45 in Watertown, New York. It is minutes from Fort Drum, Black River and local shopping.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Paid private parking on-site
Wifi
Pool / beach towels
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Kid-friendly buffet
Vending machine
Meeting rooms
Currency exchange
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Room features
Allergy-free room
Air conditioning
Safe
Microwave
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Family
Languages Spoken
English
Location
155 Commerce Park Drive, Watertown, NY 13601
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 44 out of 100
44
33 Restaurants
within 1 kilometer
956Reviews2Q+A57Room tips
Reviews
Traveller rating
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Detailed Reviews
Hotel's Favourite
This hotel is so convenient to all the stores and easy to get to off the highway. No street noise as it’s located off the Main Street. Lots of parking. Love that there is coffee available all night long.
The staff has always been great during everytime we have visited.
The staff has always been great during everytime we have visited.
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Review collected in partnership with Hampton
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A great stay at the Hampton with spotless room and very friendly staff. A wonderful choice when visiting friends and family in the Watertown area. Close to restaurants and retail shopping. During our visit it snowed and the walkways were shoveled and salted.
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Review collected in partnership with Hampton
Date of stay: December 2019Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HamptonInnWatertown, Front Office Manager at Hampton Inn Watertown
Responded Jan 4, 2020
Thank you so much for taking the time to respond to the review! We like receiving feedback from our guests; we view it as a positive opportunity to better our service and the quality of your stay. We are happy to see you enjoyed your stay with us! We appreciate your response, and will share it with our team. Once again, thank you, and we look forward to seeing you again in the near future. Best wishes, Jennifer Angus Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was a very fine example of the Hampton Brand. I had a very welcoming check in process and then was assisted in finding transportation to the airport at a VERY early hour when there was no LYFT nor UBER available. The breakfast was delicious with a wide variety of choices. Coffee was available always and they were very conscientious in making sure it was fresh.
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Review collected in partnership with Hampton
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Typically I judge based on comfort, convenience and cleanliness and this property did well on all three. However, we did find the room lacking in very basic ways. The AC unit worked OK. However, there was no fan to circulate air through the room,, leaving it very stuffy. Due to COVID, there is no daily housekeeping (though I believe you can request it). Unfortunately, our initial stocking left us without a bag for the ice bucket, short a towel, without a bath mat and no extra toilet paper. All of these were remedied by the awesome and super friendly front desk staff. Breakfast was average, with hot items, and kept well stocked by a very sweet lady. Overall, what was lacking was made up by the very welcoming and eager-to-please attitude of the staff.
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Date of stay: August 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I stayed in this particular hotel on another occasion several years ago. This trip was different because of covid-19 restrictions. The building was very clean and the staff was most helpful. The bed was comfortable and breakfast was an adequate brown bag grab and go. The location is very convenient to I-81 and the parking lot will accommodate someone towing a boat or camping trailer.
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Date of stay: November 2020Trip type: Travelled on business
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
When we arrived we had to do a cleaning -
breadcrumbs in the drawer, dirty fridge, dust on furniture edges, hair and bugs on window, stains on table. Swimming pool all booked out,
Gym closed with sign out of order even though the regulations permit gyms... Air-condition quite noisy, kept waking us up the whole night. Not quite Hilton chain experience...
Staff was nice and friendly.
breadcrumbs in the drawer, dirty fridge, dust on furniture edges, hair and bugs on window, stains on table. Swimming pool all booked out,
Gym closed with sign out of order even though the regulations permit gyms... Air-condition quite noisy, kept waking us up the whole night. Not quite Hilton chain experience...
Staff was nice and friendly.
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Review collected in partnership with Hampton
Date of stay: June 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The woman in charge of the hotel was hostile from the moment we arrived. We had a travel hockey tournament with about 10 families staying.
She came upstairs and started screaming at the kids in the hallway, then when I went to ask what the problem was she started yelling at me. I asked her if there were any complaints coming from people on our floor and she wouldn't answer me.
After the third time I asked she indicated the cleaners needed to be able to pass through the halls undisturbed.
Fair enough, but this woman clearly does not understand how to communicate with anyone in a professional and calm way. If anything, she is the reason for escalating situations and should 100% not be in a customer service facing role. At the very least, the hotel management need to invest in de-escalation training.
She came upstairs and started screaming at the kids in the hallway, then when I went to ask what the problem was she started yelling at me. I asked her if there were any complaints coming from people on our floor and she wouldn't answer me.
After the third time I asked she indicated the cleaners needed to be able to pass through the halls undisturbed.
Fair enough, but this woman clearly does not understand how to communicate with anyone in a professional and calm way. If anything, she is the reason for escalating situations and should 100% not be in a customer service facing role. At the very least, the hotel management need to invest in de-escalation training.
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Date of stay: December 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This is the stinkiest hotel I have ever experienced. It smells SO musty the moment you walk in from outside. A stale smell. An old house that hasn't been aired out in years. So maybe it was just the lobby? The room was no better, and you could not open a window to air out the smell. We found a housekeeper and asked if she had any deodorizer and was prepared (surprise surprise) and gave me a bottle of Fabreeze. We never unpacked and kept our suitcases sealed so as not to absorb the odour. When I mentioned the smell to the gal at the front desk, she shrugged it off, said she could not smell anything. Probably used to it. No apologies.
Beds were comfortable. Not high that you need a boost to get into it.
Only one chair in the room and that was the desk chair.
Bathroom - good water pressure in the shower. Lots of towels.
The free breakfast (located off the lobby) was okay. You won't walk away hungry. They had enough options of cereals, waffles, breads, muffins, yogurts, oatmeal, unpeeled hardboiled eggs. Their hot food was a chicken patty, potatoes and what appeared to be the shape of an omelet. Juice. Coffee was very good. Paper and plastic everything. It wasn't spectacular, it was adequate.
Parking was good. They offered luggage carts if you needed them. Elevators were very efficient.
You might think it is deserving of more than one star after my review, but honestly, that smell knocks you down as soon as you walk in. And it sets the tone for the entire stay.
This hotel was in a good location off the highway and access to restaurants and shopping. I would NEVER stay at this hotel again.
Beds were comfortable. Not high that you need a boost to get into it.
Only one chair in the room and that was the desk chair.
Bathroom - good water pressure in the shower. Lots of towels.
The free breakfast (located off the lobby) was okay. You won't walk away hungry. They had enough options of cereals, waffles, breads, muffins, yogurts, oatmeal, unpeeled hardboiled eggs. Their hot food was a chicken patty, potatoes and what appeared to be the shape of an omelet. Juice. Coffee was very good. Paper and plastic everything. It wasn't spectacular, it was adequate.
Parking was good. They offered luggage carts if you needed them. Elevators were very efficient.
You might think it is deserving of more than one star after my review, but honestly, that smell knocks you down as soon as you walk in. And it sets the tone for the entire stay.
This hotel was in a good location off the highway and access to restaurants and shopping. I would NEVER stay at this hotel again.
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Date of stay: May 2024Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip:Â Bring air freshener.
No safe in the room.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I stay at Hampton Inns all over the country as I have normally found them to have properties in good shape, comfortable beds and clean. This property does not live up to the standard I am accustomed to for this chain.
The common area, corridors and especially the room had an odd, musty smell.
The mattresses on the queen beds were far less comfortable than at other Hamptons. Very firm and very little cushioning. I did not sleep comfortably. This is my main complaint.
The security lock on the door was not installed properly (see picture). I am not sure if it would work to keep the door secure.
Vending machines charge $3.00 for a bottle of soda.
The hotel is convenient to the interstate, restaurants and stores and is well insulated from outdoor noise. Breakfast was decent. However I would probably choose to try the Hilton Garden in or other hotel looking for a more comfortable bed and to avoid the odd odor in this hotel.
The common area, corridors and especially the room had an odd, musty smell.
The mattresses on the queen beds were far less comfortable than at other Hamptons. Very firm and very little cushioning. I did not sleep comfortably. This is my main complaint.
The security lock on the door was not installed properly (see picture). I am not sure if it would work to keep the door secure.
Vending machines charge $3.00 for a bottle of soda.
The hotel is convenient to the interstate, restaurants and stores and is well insulated from outdoor noise. Breakfast was decent. However I would probably choose to try the Hilton Garden in or other hotel looking for a more comfortable bed and to avoid the odd odor in this hotel.
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Date of stay: April 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Disappointed with the room - the towels were stained, Hair in the sink, moldy/musty smell in the room. Kleenex box and toilet paper was used, not new rolls.
Pleased with service at front desk as we were able to check in early.
Pleased with service at front desk as we were able to check in early.
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Review collected in partnership with Hampton
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
On their website it states that 21 is the minimum age for booking.
Hello,
The rates are based off availability and if you have discounts that can be applied. Rates can be found on our website or by contacting the hotel directly at 315-782-2222. We also have a toll-free number (1-800-HAMPTON). We look forward to hearing from you!
"Right down the road from the hockey arena and very close to lots of food, groceries and shopping. Great location! "Read full review
"Before you pay for your room, ask to see the room first and test the bed and the heating and cooling system."Read full review
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PRICE RANGE
C$158 - C$190 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hampton inn watertown hotel watertown, watertown hampton inn
LOCATION
United StatesNew YorkWatertown
NUMBER OF ROOMS
90
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Hampton Inn Watertown
Which popular attractions are close to Hampton Inn Watertown?
Nearby attractions include Zero Latency Ny (0.9 km), Escape The Mystery Room (1.0 km), and A Slice Of Beautiful (1.0 km).
What are some of the property amenities at Hampton Inn Watertown?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
What food & drink options are available at Hampton Inn Watertown?
Guests can enjoy free breakfast during their stay.
Is parking available at Hampton Inn Watertown?
Yes, free parking and paid private parking on-site are available to guests.
What are some restaurants close to Hampton Inn Watertown?
Conveniently located restaurants include B-Hat's Curry House, Fairground Inn, and Coleman's Corner.
Are there opportunities to exercise at Hampton Inn Watertown?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Hampton Inn Watertown?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hampton Inn Watertown?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hampton Inn Watertown offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Hampton Inn Watertown?
Many travellers enjoy visiting Public Square (2.6 km).
Is Hampton Inn Watertown accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.