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Mont Aux Sources Hotel

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205 Reviews from our TripAdvisor Community

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Showing 164: English reviews
A TripAdvisor Member
Level Contributor
4 reviews
6 helpful votes
Reviewed 28 February 2016 via mobile

Please be aware when making bookings for chalets that the pictures on the website do NOT apply to all chalets. There are only a few refurbished chalets. The rest are old and falling apart. This was what my family and I encountered when we booked a weekend away. Old cupboards and sofas and stained toilets. The water had an odour...

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6Thank A TripAdvisor Member
Hote1Management, Marketing Coordinator at Mont Aux Sources Hotel, responded to this review

Dear Valued Guest, Thank you for your review following your stay at Mont Aux Sources Hotel. We would like to apologise for any inconvenience we may have caused with your Birthday celebration. Senior Management have been brought in for investigation to resolve this matter. We do hope that you will give us the opportunity to win back your valued business....

Johannesburg, South Africa
Reviewed 27 February 2016 via mobile

We made a sudden decision to take a quick December break and so had no expectations when arriving. And we were pleasantly surprised. We stayed in the Chalets, which while outdated and in need of either fans or aircon, were clean, large and beautifully set. The views are amazing and the kids had a ball. The hotel is being slowly...

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2Thank SymmsTravels
Hote1Management, Marketing Coordinator at Mont Aux Sources Hotel, responded to this review

Dear Valued Guest, Thank you for your good review following your stay at Mont Aux Sources. We are pleased to hear that you had an enjoyable time, and thank you for pointing out the area where we may improve. We would love you to visit us again. Warm Regards Staff and Management Mont Aux Sources Hotel

Durban, South Africa
Reviewed 9 February 2016

I have stayed here 3 times for company events. The deluxe rooms are spacious and very comfortable. There is no fridge though, but I have made a suggestion. The grounds are extensive and there are activities to enjoy besides the lovely view wherever you walk. Vegetarian food left something to be desired but management has assured me that it will...

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Thank Churayl
Hote1Management, Manager at Mont Aux Sources Hotel, responded to this review

Dear Guest Thank you for your special review following your stay with us. We truly appreciate your kind words and your patience with us. Please do return soon-I am sure you will be excited by the Vegetarian dishes on offer. Warm Regards Staff and Management Mont Aux Sources Hotel

Cape Town, South Africa
Reviewed 9 February 2016

I am based in Cape Town and in February of 2015 we booked to hold our annual international conference at Monte Aux Sources hotel in November of 2015. We flew in a few days prior to our event to discover we had blatantly been misled and lied to by top management, their marketing director and booking agent for the duration...

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8Thank DiJaneWill
Johannesburg, South Africa
Reviewed 8 February 2016

We booked 5 self-catering chalets for a family get together and chose this location due to the photos of the units we saw. It looked modern and fresh and the location of the resort is amazing Unfortunately the unit was nothing like the photos. It was old and dirty, with old couches with big stains on them. The kitchen was...

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5Thank YVONNESA
Hote1Management, Manager at Mont Aux Sources Hotel, responded to this review

Dear Guest Thank you for your honest review. We would like to apologise for any inconvenience you may have experienced.Senior management have been brought in to investigate the matter. We do hope that you will afford us the opportunity to win back your most valued business. Warm Regards Staff and Management Mont Aux Sources Hotel

Johannesburg, South Africa
Reviewed 9 January 2016 via mobile

Lovely open garden setting, with a view over the surrounding village and mountains. Friendly greeting by gate guard on arrival and at reception. Manager around most of the time we spend in the communal areas. With the prevailing draught in most of SA certain challenges face the establishments in the area as far as water supply goes and I trust...

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2Thank Minas01
Hote1Management, Manager at Mont Aux Sources Hotel, responded to this review

Dear Guest Thank you for your review following your stay with us. We appreciate your patience and your kind words during a difficult time we are facing with the drought. Please visit us again soon. Warm Regards Staff and Management Mont Aux Sources Hotel

Reviewed 5 January 2016 via mobile

So many things wrong with this hotel from the rooms to service staff. We stayed in a standard room which upon arrival had huge cracks in the corners covered with polofiller and not painted over. No remote, small safe which after enquiry didnt have a key? After 2nd day our rooms were not cleaned and upon enquiry we were told...

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6Thank Tamrin P
Hote1Management, Manager at Mont Aux Sources Hotel, responded to this review

Dear Tamrin Thank you for your honest review following your time with us. We thank you for bringing these issues to our attention. We will investigate the matter promptly. We apologise for any inconvenience you may have experienced. We do hope that you will afford us the opportunity to win back your most valuable business. Warm Regards Staff and Management...

Pretoria, South Africa
Reviewed 5 January 2016

We booked a self catering chalet your a end of year break and chose this location due to the photos of the units we saw. It looked modern and fresh and the location of the resort is very good. Unfortunately the unit was nothing like the photos. It was old and dirty, with old couches with big stains on them....

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2Thank RikusB
Hote1Management, Manager at Mont Aux Sources Hotel, responded to this review

Dear Rikus Thank you for taking the time to let us know about your stay. We would like to aplogise for any inconvenience you may have experienced. We thank you for bringing these matters to our attention. We do hope that you will afford us the opportunity to win back your most valuable business. Warm Regards Staff and Management Mont...

Pretoria
Reviewed 5 January 2016 via mobile

We stayed in 5 hotels over a 2 week period and this hotel was the worst of all 6 and the most expensive. Definitely not value for money. And how can the kitchen close at 17h00 in peak season and you aren't even told this upon checking in? Staff are very unfriendly and does not seem to be happy serving...

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2Thank Marlene K
Hote1Management, Manager at Mont Aux Sources Hotel, responded to this review

Dear Marlene Thank you for your honest review and for bringing these matters to light. We take these issues very seriously and we thank you again for bringing this to our attention. A thorough investigation will take place. We do hope that you will afford us the chance to win back your most valuable business. Warm Regards Staff and Management...

Alkmaar, The Netherlands
Reviewed 3 January 2016

At the first sight a lovely hotel, with a very warm welcome, and a welcomedrink. In the lounge are very pleasant chairs and benches. In the room everything was old-dated.I think that our room was in the not yet? renovated section. The bed looks like a hammock / gardenbed ;) but serious there was a big hole in the mattress....

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1Thank de pinos t
Hote1Management, Manager at Mont Aux Sources Hotel, responded to this review

Dear De Pinos Thank you for your review following your time with us. Thank you for the kind words and we would like you to know that we acknowledge the issues you have raised. We will definitely investigate the matter further. Thank you once more and we hope that we will see you again. Warm Regards Staff and Management Mont...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Internet
  • Free Breakfast
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Nestled at the foothills of the majestic Drakensberg Mountains, this landmark property is easily accessible from Johannesburg and Durban. The Mont-Aux-Sources Hotel & Resort borders the renowned Royal Natal National Park and offers magnificent views of the world-famous Amphitheatre. The Drakensberg is home to many world heritage sites and is the second most photographed destination in Southern Africa.Experience the stunning natural beauty, while enjoying the numerous activities, onsite and nearby. Afterwards, enjoy a hearty meal in the restaurant and relax in the comfortable lounge with its inviting log fireplace. The beautifully landscaped grounds add to the tranquil ambience of this popular country retreat. As one of the region’s finest country hotels, it welcomes guests from all over the world, and is known for its warmth and hospitality. ... more   less 

Additional Information about Mont Aux Sources Hotel

Address: D119, The Cavern Road | Northern Drakensberg, Bergville 3350, South Africa
Region: South Africa > KwaZulu-Natal > Drakensberg Region > Bergville
Price Range: $105 - $193 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mont Aux Sources Hotel 3*
Number of rooms: 98
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Questions & Answers

Here's what travellers have asked, with answers from Mont Aux Sources Hotel staff and other travellers.
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Questions? Get answers from Mont Aux Sources Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a completely different place in the area, there are plenty to choose from.”
  • Towel full of holes, stained and yellow
  • Room 201 verandah
  • Not anything like the images on the website - view from room 201
  • Water stains on ceiling - leaking roof.
 of 5 bubbles mpetersen423, 26 Nov 2016 | Read review
“Avoid the chalets until renovations are completed. The hotel rooms are fine.”
 of 5 bubbles 68fanij, 26 Aug 2016 | Read review
“Choose downstairs room, doors open on hotel's garden”
 of 5 bubbles MelanieDF, 19 Jul 2016 | Read review
“Chalet number 1”
 of 5 bubbles naeemgoga, 20 May 2016 | Read review
“The new superior rooms are a bit boring as the decor is standard boring hotel decor ( greys and browns).”
 of 5 bubbles pegasus_lady_10, 11 Apr 2016 | Read review
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