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Smiles Stone Town Hotel

Mizingani Road and Malawi Road Intersection, Stone Town, Zanzibar City 4006 Tanzania
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (18)
Room & Suite (4)
Dining (1)


#18 of 46 B&Bs / Inns in Stone Town
Good to know
Languages Spoken
Property amenities
Free parking
Free internet
Breakfast available
Bicycle rental
24-hour security
Baggage storage
24-hour check-in
Breakfast buffet
24-hour front desk
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Wardrobe / wardrobe
Cable / satellite TV
Flatscreen TV
Bottled water
Private bathrooms
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Room types
City view
Non-smoking rooms
Smoking rooms available
13Reviews0Q+A2Room tips
Traveller rating
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Popular mentions
muscat-lavender wrote a review Apr. 2021
Muscat, Oman5 contributions1 helpful vote
Due to the cancellation of my late evening QR flight two days ago, I booked into Smiles Stone Town Hotel just before midnight. My tight schedule was turned upside down. I felt gloomy like the pouring rain outside. When entering the hotel, it provided a bit of comfort; it was like stepping into an old cultural, mysterious Arabic palace with thick walls, wooden handmade Omani-style furniture, high ceilings, and lots of space. How could the relatively low room rate justify this standard and royal appearance?? Many hotels in the world and Zanzibar carry the name of 'palace', but certainly do not deserve it. Smiles Stone Town Hotel has no royal connotation, but in reality, it emanates it with grace... This cultural hotel located along Malindi Street in the heart of Stone Town and overlooking the main gate of the harbor has a long history of 200 years. It has been used as a Zanzibar government building for many purposes until it was renovated and turned into a hotel. Even the rooms are clean and nice... The best part was the assuring and heartfelt welcome of the manager Rizwan Sumar, whom the friendly watchman brought out from his private residence to check me in. I eventually checked out two hours later having found another long flight route back to Northern Europe to match and fulfill my commitments. Rizwan was again dragged out by the helpful watchman at 1 am to check me out and help me to find a taxi. I am truly touched by his professionalism; his fair pricing and his care to secure that the taxi service was safe. I had only met him an hour earlier, yet I immediately trusted him, and thanks to his assurance I stepped into a doggy-looking little taxi and knew that I would be safe. I was, and I eventually made it back to Finland in time. My sincere and heartfelt thanks to Rizwan, his team, and his royal palace. Ira Linea
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Date of stay: April 2021
Amina S. J wrote a review Dec. 2020
Lustenau, Austria2 contributions1 helpful vote
The hotel is close to the port which makes the journey and arrival by ferry very easy and pleasant. The hotel has a nice architecture which reflects the Zanzibari culture and style. Rooms are in good conditions and clean. Staff is really friendly and give you a warm welcome. Everything is close and can be reached in walking distance. All in all the hotel is great and well located, perfect for a stay in Stone Town
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Date of stay: February 2020
1 Helpful vote
Shaleen wrote a review Nov. 2020
London, United Kingdom1 contribution1 helpful vote
I've travelled all corners of the earth but my experience at smile hotel is one of nest experiences to date. The building has unique and beautiful architecture which reflects the history of the town, whilst remaining modern,fresh and clean. ocation is excellent across from the ferry so hassle free to get to hotel and close to local ammenties perfect location to explore the beauty and wonders of stone town.
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Date of stay: November 2020Trip type: Travelled solo
1 Helpful vote
Mukhtar J wrote a review Nov. 2020
Dar es Salaam, Tanzania8 contributions1 helpful vote
I frequently travel to Zanzibar to relax after a busy life in Dar es Salaam. Zanzibar hotels are a bit expensive due to the fact that it's a tourist island. I was recommended this hotel by one of my close friend. I gave it a try and I was astonished how come I didn't know about this hotel despite coming to Zanzibar frequently. First of all, its location The hotel is located within the heart of Stone Town. All major tourist locations are within a walking distance. Me, my wife and my 3 kids had an amazing tour of the Stone town with the help of the hotel staff, Alex who volunteered to show us around. We had an amazing evening around the Forodhan Park (my favourite place to chill in the evening) and walked back to the hotel. The Hotel is located just outside the ferry boat station to Dar es Salaam. It was easier for us to depart with the early morning boat to Dar es Salaam. Hotel Staff Alex was very helpful to book tickets for us. Second, The hotel structure. The hotel is itself a tourist attraction. The structure of the building goes back to the colonial era. The owner has preserved all the contents of the original architecture which goes back to the 19th century time. On our first day we had to tour the hotel itself, and we were informed that it was previously owned by Bizanjee, one of the richest merchants who used to trade cloves in the 19th Century. The architecture is a typical mix of Indian and Arabic styles . Third, Services and cleanliness Hotel Services are amazing, we stayed here for 3 days. We were offered room number 205 triple bedroom for our kids and 202 a double room for me and my wife. The rooms were clean, the toilets were very clean, Wifi available. The lobby was amazing, there were many games for our kids to enjoy and relax. The hotel staffs were super friendly, from the room service staffs, front desk staffs to the Manager, Mr. Rizwan who was very helpful in advising and organizing our tours. Hotel management were very concerned on the prevantion against covid-19. We had to sanitize ourselves and free masks were offered at the front desk. Restaurant that is located at the ground floor had an amazing menu. I ordered Pilau (a typical Zanzibari dish) for dinner. it was delicious! On our last day, we requested an early breakfast as we had to catch the early ferry boat to Dar es Salaam. The breakfast was ready by 5:30 am and our boart departure was at 7 am. We had an amazing breakfast. Last, The price Zanzibar being a tourist island is a bit expensive. Most of the hotels that we have been staying in before were a bit expensive compared to the services and location. This hotel I found to be inexpensive despite the fact that their services are amazing and at a great location. I would recommend anybody to this Hotel. I am looking forward to go again in my next trip to Zanzibar.
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Date of stay: October 2020
Room Tip: best location, best value for money
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1 Helpful vote
Caroline wrote a review Feb. 2020
10 contributions1 helpful vote
I was supposed to stay in this hotel for two nights. My room was on the ground floor (G01) and it smelled horribly due to big moldy parts on the ceiling. I talked about the terrible smell with the staff, but they were not able to change the room even though they realized about the smell too. The windows in this room could not be opened. When I came back after dinner, they had sprayed my room against insects which lead to the fact that there were three big dead cockroaches laying on the floor around the bed and the fridge. The smell had also gotten worse and there was no-one at the reception anymore. Since I could not breathe in that room, I moved to a different hotel. The next morning I checked out. The staff did offer me a different room for the second night, but since I had already moved the night before, I did not want to come back. I think it would have been decent to offer me a refund at least for one night, since I never spent a night there and I even checked out sooner, so that they could (theoretically) rent out the room again. But the staff did not offer me a refund for the first night and for the terrible conditions.
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Date of stay: February 2020
US$44 - US$76 (Based on Average Rates for a Standard Room)
TanzaniaZanzibar ArchipelagoZanzibar IslandZanzibar CityStone Town
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Frequently Asked Questions about Smiles Stone Town Hotel
Which popular attractions are close to Smiles Stone Town Hotel?
Nearby attractions include Dhow Countries Music Academy (0.4 km) and Old Dispensary (0.2 km).
What are some of the property amenities at Smiles Stone Town Hotel?
Some of the more popular amenities offered include free parking, breakfast buffet, and room service.
Which room amenities are available at Smiles Stone Town Hotel?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Smiles Stone Town Hotel?
Guests can enjoy breakfast during their stay.
Is parking available at Smiles Stone Town Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Smiles Stone Town Hotel?
Conveniently located restaurants include Secret Garden Restaurant at Emerson Spice, Zenji Cafe, and Malindi Takeaway.
Are there any historical sites close to Smiles Stone Town Hotel?
Many travellers enjoy visiting Christ Church Cathedral (0.7 km) and House of Wonders (Beit-el-Ajaib) (0.6 km).
Does Smiles Stone Town Hotel have any great views?
Yes, guests often enjoy the city view available here.