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Leonardo Club Hotel Dead Sea

Mobile Post Dead Sea, Ein Bokek 84960 Israel
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Traveller (1121)
Panoramas (12)
Room & Suite (383)


#12 of 20 hotels in Ein Bokek
There's simply nowhere on earth like the Dead Sea – and there's no Dead Sea hotel like the Leonardo Club Dead Sea, where families enjoy an incredible all-inclusive vacation that brings together captivating natural wonders and thrilling water park fun! Located on a private Ein Bokek beach, the hotel offers total relaxation with spectacular views. Its 385 stylish rooms are designed with every modern comfort, including A/C and free Wi-Fi, while delicious cuisine and drinks are available 24/7 as part of the all-inclusive package. A Welcome Baby service is also provided to assist parents with small children. The Leonardo Club Dead Sea is the only Dead Sea hotel with its own water park, featuring three amazing slides, as well as an outdoor pool, gym, and a spa complex with therapeutic Dead Sea and sulfur pools. Thinking of holding an event? The hotel's spacious, well-equipped conference area will cater to your every need. And there's a world of adventure outside the resort too, with jeep tours, beautiful national parks, visits to Masada and Ein Gedi, and more.
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Full view
Property amenities
Free parking
Free internet
Fitness Centre with Gym / Workout Room
Free breakfast
Entertainment staff
Indoor play area for children
Hot bath
Indoor pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Bar / lounge
Breakfast available
Breakfast buffet
Poolside bar
Children Activities (Kid / Family Friendly)
Kids club
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Facial treatments
Baggage storage
Sun umbrellas
Dry cleaning
Laundry service
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Room features
Air conditioning
Private beach
Private balcony
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Family rooms
Good to know
Great View
Languages Spoken
Russian, Arabic, Hebrew
2018Reviews35Q+A100Room tips
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Popular mentions
Murray L wrote a review Apr. 2021
Tel Aviv, Israel45 contributions16 helpful votes
Leonardo Club Hotel, Dead Sea, has to rank amongst the top five worst hotels in Israel This is our fourth consecutive year we have attended an annual Israel Folk Dancing weekend at the Leonardo Club Hotel, Dead Sea. The weekend is run by a third party with the hotel as the venue. In previous years I have noted that on each visit the fabric of the hotel is more and more in dire need of attention; simply put the hotel is tired, neglected, shabby. Having been closed for several months due to the COVID19 pandemic, I had anticipated that management would have utilized the time for painting, sprucing the hotel up, rejuvenating the worn-out and decaying elements of the hotel’s fabric. Other than the hotel’s gym, which was in urgent need of a makeover, during my stay, Wednesday thru Saturday, I saw no visible signs of rejuvenation. Roaming extensively around the hotel while my partner was dancing, I can report that the physical condition of the hotel is worse than last year. In other words, the downtime has not been used to the hotel’s advantage. The following are just a few examples of why I rate this hotel so poorly: Although the check-in procedure itself was relatively smooth, the attitude of the front desk team left a lot to be desired in the way of guest interaction. It would also have been nice if the male front desk wore clean pressed shirts, rather than giving the impression that they had slept in their shirts. The check-out on Saturday afternoon was ridiculous. Although two members of staff were working, one kept disappearing into the back office, leaving just one person. Management has to know that check-out is a busy time and that sufficient staff has to be on duty. It’s not rocket science. I booked an upgraded room on an upper floor. This resulted in being assigned room 737. At first glance, the room appeared to be satisfactory. Further inspection however showed an altogether different picture. I have in the past mentioned the fact that for more than 50 years I worked, was involved in, and associated with the hospitality, leisure, travel, and conference market. My endeavors enable me to function in the US and Canada, the UK and Europe, the Far East, and of course Israel. One of my early mentors, 50 years ago was the owner/manager of a successful provincial hotel. Part of his daily routine was to inspect at random several rooms once housekeeping had completed their duties and the rooms had been inspected and signed off by a housekeeping supervisor. The bathroom was always first. The gentleman would remove his shores and suit jacket, step into the bath, and lay down. From this angle, he was able to see clearly if the corners of the bathroom were clean, to see under the hand sink and around the toilet stand. Next, he would, with the seat down, sit on the toilet and repeat the same exercise. In the bedroom, he liked to take a couple of coins, drop them on the floor and watch them roll. Then on his hands and knees to retrieve the coins, he would inspect under the bed, under any rugs and furniture, check the wall corners to ensure they were clean. I adopted his routine with the bathroom of room 737. While the floor was clean, there was a build-up of dirt in wall corners which included hairs. Due to the hard water, a build-up of stone had developed around the hand sink tap where it met the sink surround. This could also be seen around the toilet flush. Using his trick I checked out the bedroom. While the bed almost reaches the floor, it was clear that there was a build-up of dust. Likewise, under the slip rug – the floors are hardwood. And, like the bathroom, there was a build-up of dust/dirt including what looked like small, dead insects in the various corners of the room. The balcony was clean, save for the same corner issue. However, I did receive a shock when I spied the wall niche to the right of the balcony. As can be seen from the photo, previous guests had used the niche as a trash bin. The balcony of room 737 offers a wonderful vista of the Dead Sea. Regretfully it was not always possible to make use of the facility due to cigarette smoke drifting from other balconies, which bothered me. The bed is comfortable, not so the extremely soft pillows. I appreciate that this is a personal whim. And, a pair of earplugs would be useful given the non-stop, brain-deading music played by the hotel pool which drifts up to the room – both balcony and room itself – and this with the balcony door closed. The balcony door, by the way, could be closed but not locked as it was broken. Maybe it is an age thing, but I fail to understand how “boom, boom” music played at full blast can be relaxing? Certainly, if you are inclined to an afternoon nap, forget it. Hence the earplugs suggestion. A final note regarding the bathroom. While the bath is lined with a non-slip surface, this does not fully protect against slipping, as I found out. Getting into the bath to shower is straightforward given the need to step up to enter the bath. Getting out of the bath following a shower is somewhat harder as the step down is cumbersome and users are prone to slipping. To steady yourself you need to either hang on the wall-mounted trowel rail or the water splash glass partition. Given that the latter is held in place in just two places and is not stable, the towel rack is the handhold of choice. The water pressure in the hand sink was acceptable as was the pressure in the overhead shower and bath tap. However, the handheld showerhead appeared to be blocked with stone, due to the hard water resulting in a less than favorable water pressure. The shower mixer button that allows the user to switch between the various shower options, while working took considerable jigging to stay in place. And, in both the hand sink and bath, the water did not drain away quickly suggesting a partial blockage in the waste pipes. Leonardo Club Hotel, like many hotels I have come across in Israel, still maintain bathrooms with a bath. I am not sure what percentage of people have baths these days, a shower is by far more convenient. It is therefore a wonder that hotels do not switch out baths for shower units? While there would be no meaningful difference in water consumption between a shower in the bath and a purpose build shower, safety-wise, the difference is significate. While all the above is tenuous and should not be an issue, my biggest problem was with the hotel’s dining room, which resembled something out of Dante's Inferno or the ‘bedlam’ of the 18th century Bethlem Asylum. The clamor, pushing, shoving, and overall ambiance is enough to take away your appetite. It’s as if the guests had not seen food before, had not eaten in days. The dining room tables are packed tightly together to allow maximum seating, which makes getting up from your table an excise in itself. A couple of times I had the person behind me push their chair back, which in turn jolted in, which if you have a fork in your mouth leads to an unpleasant experience, and of course, no apology is made by the other party. I care nothing for the kosher dietary regulations concerning food. I do however care greatly about health and hygiene matters as they pertain to food and food service. For example. One of the dining room team, who I thought was, due to her head covering a religious Ethiopian, later I felt that maybe she is a Muslim woman who adheres to the practice of covering her hair. Either way, the lady in question, whose job is to wipe down the tables before relaying them, dropped with cloth on the floor. To my amazement, rather than trash the cloth, she simply picked it up, shooked it out, and continued to wipe down the tables and table mats. When I quietly and discreetly challenged her, the response was a curt, rude “who cares”. The hotel produces meals of an industrial standard. Yes, I will concede that the displays look good and given that we eat first with our eyes, are enticing. The quality however leaves much to be desired, and the lowering of standards is notable from prior years. Overall it would seem that dishes are either bland, bordering on tasteless, or fiery hot. Without blowing my own trumpet, I am an experienced chef/cook, whatever tag someone wishes to bestow on me, and I do fully appreciate the challenge of preparing meals for a diverse audience. It is of course easy to lay the blame on the hotel team regarding the haphazard cleaning, poor building maintenance, and below-par food preparation. If the hotel team lacks training, guidance, and supervision, the fault lays squarely with the hotel management and the management of the Fattal Hotel Group for not providing clear and targeted QA goals. I was trained in the ways of hotel management being out and about their property, visible to guests and staff alike, and challenging their team to go the extra mile, not sitting behind a computer in an office. Suffice to say that I will not be returning to the hotel unless there are drastic changes.
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Date of stay: April 2021
Sleep Quality
Room Tip: Had room 737 which offers wonderful views of the Dead Sea but is noisy due to the music from the...
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Response from nicole babain, Guest Services / Front Office at Leonardo Club Hotel Dead Sea
Responded 1 week ago
Dear Murray, Thank you for choosing to stay at Leonardo club hotel. I regretted to read that the service and hotel facilities did not meet your expectations. Your comments were forwarded to our relevant managers. Sincerely, Hotel Management
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Adir S wrote a review Mar. 2021
3 contributions
Only 2 things really bothered me: 1. The elevators are small and few so impatient kids and elderly people get to spend a lot of time waiting for lifts. 2. The showers in the rooms are just ridiculous; it's impossible to use without wetting the floor. But besides that, I think it's a very good place to have your vacation. We received good attention from everyone: the reception, room service and the rest of the staff. I have to remark that the hotel hires many waiters and they make an excellent job cleaning, refilling, and rearranging the tables quickly so guests don't get to spend time waiting for something at the dining rooms. The food is not so varied as I have seen in other hotels but it's tasty and well made. The rooms are quite big and the beds are very comfy, although you might hear noises from the rooms next to you because the walls are not so wide I guess. There is a special game room for small kids (with a guide) and another room for teenagers. The hotel organizes shows or movies on the big screen in the lobby. The pool is pretty big with short access to the spa or the beach. I think the price is fine considering the fact that we got drinks (including alcohol) all the time for free and also cakes and everything from the ice cream bar was free. That is of course besides the three big meals every day. Overall I liked the hotel and recommend it.
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Date of stay: March 2021
Sleep Quality
Response from nicole babain, Guest Services / Front Office at Leonardo Club Hotel Dead Sea
Responded Mar. 29, 2021
DearAdir, Thank you for taking your time and rating us. The satisfaction of our guests is important to us and so your comments have been taken to our attention. We hope to see you again among our guest. Best regards, Nicole - Guest Relations Coordinator
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Vikistravels wrote a review Dec. 2020
Haifa, Israel201 contributions92 helpful votes
The good points: 1. We got connected high floor rooms as we requested. 2. The receptionist were nice. 3. A hotel right next to the sea Things require improvement : 1. Hotel needs renovation and improvement in maintenance. 2. A hotel looks neglected and unclean. Dirty robe in the room. Dirty room. Asked to clean and stuff made a very small effort. Dirty very old and cracked pool... 3. At lunch there were no fresh vegetables, salads served looked not fresh in the misleading language. I took a tomato from a decoration of one of the millet. Shame on a hotel in Israel where we have a lot of vegetables all year around. 4. A receptionist on the day of departure did not agree to extend the departure time neither by one hour nor to one of the two rooms. Although I asked twice. We will not come back until hotel will be refurbished and food will be improved.
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Date of stay: December 2020
Room Tip: rooms on high floor with sea view
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1 Helpful vote
Response from nicole babain, Guest Services / Front Office at Leonardo Club Hotel Dead Sea
Responded Dec. 22, 2020
Dear guest, Thank you for choosing Leonardo Club hotel by fattal chain. your comments important to us and they are forwarded to the relevant managers to improve our services. Best regards, Nicole- Guest Relations Coordinator
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eladyt wrote a review Dec. 2020
Israel97 contributions81 helpful votes
This hotel has a great location, right on the south of the dead sea. The rooms are spacious. That's about where the pros end. On the negative side: 1. The hotel is DIRTY. Halls and stairways are simply disgusting. The rooms are (thankfully) reasonably clean (just don't look too closely). 2. Dangerous: Some fire doors don't open. Others don't close. 3. Maintenance is bad. In our rooms the air condition was noisy and leaking. The wooden pergola was close to collapse. Door handles were falling off. The fridge wouldn't close. 4. The food is well below average: Some nights the food was reasonable or better, others I couldn't find a thing to eat. 5. When we told one of the staff that the toilets in the lobby had run out of toilet paper his response was "that's not my job" (other staff were more helpful). In summary, find somewhere else which is better value for money and where management cares.
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Date of stay: November 2020
1 Helpful vote
Response from nicole babain, Guest Services / Front Office at Leonardo Club Hotel Dead Sea
Responded Dec. 9, 2020
Dear guest, Thank you for choosing Leonardo club Dead Sea hotel by fattal chain and for writing this review. We are sorry that your vacation didn't match your expectations, your comments forwarded to the relevant managers in order to improve our services. Best regards, Nicole- Guest Relation coordinator
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Jacoobs7 wrote a review Aug. 2020
Worldwide9 contributions
Terrible service & food: 1) One hour at least for the check in. 2) 56 minutes to recieve towels to the room - they clean the room and didnt put any towels. 3) the pool bar is too poor - they only serve soft drinks & beer in small glasses. Ice cream always after 14:00 PM they tell you that they dont have any more. The bar closes at 17:00 PM. The second bar serve more alcoholic drink but the lowest quality ever, and there is specific kind of vodka abslut that they serve only for 2 hours at the night between 21:00 - 23:00 (so funny). The workers work hard and they are very nice people. The problem is at the failure managment I think. 4) the food is 6/10 at the maximum rate. Not quality and there is no big menu. POOR QUALITY HOTEL My wife is pregnant and she took a shower while i am calling the room service for the towels. They didnt pick up the first 2 calls, so i got down for the reception to tell them that i need a towel and no one is answering. They told me in the next few minutes you will get the towels. 56 minutes gone. And my wife under the shower. I got down another time to the reception and the guy there didnt know what to tell me exept of "on the way". For our luck that we bring a small towel (face towel) so she used that one and thats it. One hour for a towel - OMG! The hotel can be the best hotel in the area. But unfortunately its not worth. Definitely not recomending. And definitely we are not coming back again to this hotel. We are 11 people here - with 5 rooms. We paid more that 24,000₪ for 3 nights. At least to be worth it. Disappointing..
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Date of stay: August 2020Trip type: Travelled with family
Response from nicole babain, Guest Services / Front Office at Leonardo Club Hotel Dead Sea
Responded Sep. 13, 2020
Dear guest, We are sorry to read that your vacation does not match your expectations, The hotel staff makes every effort to provide its guests with the best possible accommodation, The hotel staff is available and ready to help with any real-time inquiries. Regards, The hotel management
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US$169 - US$430 (Based on Average Rates for a Standard Room)
ein bokek golden tulip
IsraelDead Sea RegionEin Bokek
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Frequently Asked Questions about Leonardo Club Hotel Dead Sea
Which popular attractions are close to Leonardo Club Hotel Dead Sea?
Nearby attractions include Dead Sea (3.1 km), Ein Bokek Beach (3.5 km), and Bokek River (2.1 km).
What are some of the property amenities at Leonardo Club Hotel Dead Sea?
Some of the more popular amenities offered include an indoor pool, free breakfast, and an on-site restaurant.
Which room amenities are available at Leonardo Club Hotel Dead Sea?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Leonardo Club Hotel Dead Sea?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Leonardo Club Hotel Dead Sea?
Yes, free parking is available to guests.
What are some restaurants close to Leonardo Club Hotel Dead Sea?
Conveniently located restaurants include Aroma Cafe, Taj Maahal, and Cafe Greg - Dead Sea.
Are there opportunities to exercise at Leonardo Club Hotel Dead Sea?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Leonardo Club Hotel Dead Sea?
Yes, dry cleaning and laundry service are offered to guests.
Does Leonardo Club Hotel Dead Sea offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Leonardo Club Hotel Dead Sea?
The staff speaks multiple languages, including Russian, Arabic, and Hebrew.
Are there any historical sites close to Leonardo Club Hotel Dead Sea?
Many travellers enjoy visiting Upper Zohar (14.4 km).