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Sonesta Hotel Osorno

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Traveller (323)
Room & Suite (106)
Dining (46)

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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#1 of 10 hotels in Osorno
Location
Cleanliness
Service
Value
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot bath
Fitness Centre with Gym / Workout Room
Free breakfast
Casino and Gambling
Airport transportation
Business Centre with Internet Access
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Room service
Safe
Telephone
Minibar
Flatscreen TV
Private bathrooms
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
4.5 of 5 stars
HOTEL STYLE
Business
Languages Spoken
English
1,461Review5Q+A8Room tips
Traveller rating
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Görkem S wrote a review Oct 2022
Karacalli, Türkiye4 contributions1 helpful vote
Hotel's Favourite
It was average 5 stars hotel experience, the best hotel in Osorno, there is no swimming pool inside, but big gym there is. The restaurant and bar has a level quality, you can stay and eat in there comfortably. Expectations shouldn’t be so much. But you can stay and rest in comfortable zone.
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Date of stay: October 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from SONESTA OSORNO, General Manager at Sonesta Hotel Osorno
Responded Oct 13, 2022
Dear Guest: We highly appreciate you taking the time to give us your feedback on the service received during your stayed at Sonesta Hotel Osorno. It is very pleasant for us to know that you enjoyed our facilites and hospitality and we looked forward to welcome you again. Thanks for your preference. Cordially. Johnny Flores L. General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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pamelaquilodran wrote a review Feb 2020
Santiago, Chile1 contribution
Wonderful stay, all the staff was helpful and very friendly. I was travelling to a funeral and I felt everyone took care of me and made me feel comfortable. I would love to go back, in different circumstances.
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Review collected in partnership with this hotel
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from SONESTAHOTELOSORNO, General Manager at Sonesta Hotel Osorno
Responded Feb 25, 2020
Dear Guest: We highly appreciate you taking the time to give us your feedback on the service received during your last stayed at Sonesta Hotel Osorno. We are pleased to know that although your visit to Osorno was painful you enjoyed our hospitality and affectionate service that makes you feel better. Looking forward to welcome you again in a near future. Best regards, Johnny Flores L. General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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M99HMB wrote a review Feb 2020
Yorkshire Dales National Park, United Kingdom80 contributions66 helpful votes
Really friendly hotel, with helpful team who sorted a few things out for us. Great room with good amenities and comfortable bed. Good buffet breakfast. Bar was a little soulless but the bar menu offered a good selection of food. There were other restaurants and a casino but unless you looked for them they didn’t overbear the rest of the hotel. The staff make this a great place.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from SONESTAHOTELOSORNO, General Manager at Sonesta Hotel Osorno
Responded Feb 17, 2020
Dear guest: We wanted to thank for your kind words and positive expressions to the service received during your stayed at Sonesta Hotel Osorno. It is very nice to know that we exceeded your expectations and that you enjoyed our hospitality and facilities. Looking forward to welcome you again in a near future. All the best. Johnny Flores L. Gerente General
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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B7MPW wrote a review Jan 2020
London, United Kingdom100 contributions60 helpful votes
A nice hotel with spacious room and bathroom. Staff friendly. Plenty of choices for food and drink. Staff very nice (a very friendly guest relations supervisor even came to greet us at checkout and gave us two reusable bags). Some issues: - The signposting in the car-park to the complex is horrendous. Basically, there isn't any. So we ended upcoming through a back entrance and then had to move the car around the correct part of the car park after checking in. - The hotel feels a little dated and tired in parts as well as feeling a bit "dark" inside. However, I would come back as, overall, it is still a good hotel.
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Date of stay: December 2019
Location
Cleanliness
Service
Room Tip: Get a river view room if you can!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from SONESTAHOTELOSORNO, General Manager at Sonesta Hotel Osorno
Responded Jan 17, 2020
Dear guests: We highly appreciate you taking the time to give us your feedback on the service received during your stay at Sonesta Hotel Osorno. It is good to know that you enjoyed our hospitality. We looked forward to welcome you again an exceed all your expectations. Thank you for your suggestions we will consider to install the appropriate signage so that the entrance to the parking lot is more comfortable. Best regards, Johnny Flores L. General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Joel M wrote a review Nov 2019
Delaware, Ohio1 contribution
Great service, friendly, helpful staff Great location. Convenient to bars and restaurants and casino if that is what you like. Nice view of the river from the rooms. Breakfast buffet was ok, not the greatest. They ran out of items and took time to refill.
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Review collected in partnership with this hotel
Date of stay: November 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from SONESTAHOTELOSORNO, General Manager at Sonesta Hotel Osorno
Responded Nov 30, 2019
Dear Guest: We highly appreciate you takig the time to give us your feedback on the service received during your stay at Sonesta Hotel Osorno. Is very pleasant for us to know that you enjoyed our hospitality and warm service. We will consider your opinion on the breakfast buffet so that in your next visit we can exceed all your expectations. Looking forward to welcome you in a near future, Best regards. Johnny Flores L. Gerente General
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Pat T wrote a review Nov 2019
Bend, Oregon, United States2 contributions
Great ambience, excellent service, huge variety of food and drink choices. A great place to relax and work while savoring Chilean dishes and drinks. The personnel certainly knows how to make you feel at home.
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Review collected in partnership with this hotel
Date of stay: October 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from SONESTAHOTELOSORNO, General Manager at Sonesta Hotel Osorno
Responded Nov 13, 2019
Dear Guest: We highly appreciate you taking the time to give us your feedback on the service received while your stay in Sonesta Hotel Osorno. Thank you for your kind comments and the excellent rating we are pleased to know that your experience was memorable. We look forward to your next visit to continue exceeding your expectations. Best regards, Johnny Flores L. General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mark M wrote a review Oct 2019
Santiago, Chile119 contributions39 helpful votes
If you are in Osorno for business this is a good place to stay, modern, big rooms, space for meetings, good beds, restaurants and things to do. Typical, but very complete buffet breakfast. Unfortunately the Olympic swimming pool that the hotel description talks about was nowhere to be found and when i asked about ´the pool´ to relax after a long days´work, I was send to a gym somewhere else in the same complex (but not in the hotel). The pool turned out to be a small, noisy 10 meter pool within a gym that played loud techno music, so I left. That was a bummer.
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Date of stay: October 2019
Location
Cleanliness
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from SONESTAHOTELOSORNO, General Manager at Sonesta Hotel Osorno
Responded Oct 28, 2019
Dear Guest: We wanted to thank you for taking the time to give us your feedback on the services received during your stay in Sonesta Hotel Osorno. It is very pleasent for us to know that you enjoyed our hospitality and facilities as well as our buffet breakfast. We apologize for all the inconveniences presented with the information about the pool. As you mentioned it was part of the Gym, an outsourced service that can be used with no charge for our guests. Looking forward to welcome you again in Sonesta Hotel Osorno in a near future to try to exceed all your expectations with an excellent service. Best regards, Johnny Flores L. Gerente General
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Patricio A. Pino Castillo wrote a review Oct 2019
Santiago, Chile42 contributions9 helpful votes
I had a one-day stay at the hotel for a business trip and I was impressed by the service and atmosphere. The room was great and had everything I needed. I went to the swimming pool for a quick dive and unfortunately it was rather small and the water was not that clean. It is part of an adjacent gym, so I think it is normal... But I don't think it leaves a good impression to guests when you associate to services that are not as high quality as the ones you offer. The rest of my stay was amazing. I really enjoyed the courtesy pisco sour and the breakfast had many keto alternatives, as well as vegan.
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Review collected in partnership with this hotel
Date of stay: October 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from SONESTAHOTELOSORNO, General Manager at Sonesta Hotel Osorno
Responded Oct 15, 2019
Dear Guest: We highly appreciate you taking the time to give us your feeback on the service received during your stay at Sonesta Hotel Osorno, for us is important to know that your expectations were exceeded and that you enjoy a memorable experience. In the next days I will check with the Gym's manager your comments about the pool so that they care on the quality standards and offer our guests a good service. Looking forward to welcome you again in a near future. Best regards, Johnny Flores L. Gerente General
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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djowsley wrote a review Sep 2019
Barcelona, Spain22 contributions46 helpful votes
The hotel exceeded my expectations. very nice construction and appearance, good decor especially in lobby etc, very well maintained. Staff were very good and friendly. The rooms large and comfortable.
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Review collected in partnership with this hotel
Date of stay: September 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from SONESTAHOTELOSORNO, General Manager at Sonesta Hotel Osorno
Responded Sep 11, 2019
Dear Guest: Thank you for taking the time to give us your feedback on the service offered by our staff during your stay at Sonesta Hotel Osorno. We are happy to know that your experience with us was memorable and that you enjoy a pleasent stay. Looking forward to welcome you again in a near future, Best regards, Johnny Flores L. General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Namsik Kim wrote a review Apr 2019
Seoul, South Korea204 contributions45 helpful votes
I highly recommend to whom coming for business trip. The room is quite spacious and tidy. All staffs are very friendly and kind. If there is insufficient thing to me, It would be dish served in bar. Generally, I am satisfied with this hotel.
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Date of stay: April 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from SONESTAHOTELOSORNO, General Manager at Sonesta Hotel Osorno
Responded Apr 29, 2019
Dear guest: We highly appreciate you taking the time to give us your feedback on the service recieved during your stay at Sonesta Hotel Osorno. Thank you for your kind comments. We will reinforce our quality standards with our staff so that your next visit you can enjoy a memorable experience. Looking forward to welcome you again in a near future. Best regards. Johnny Flores L. General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Not the right property for you?
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PRICE RANGE
C$126 - C$164 (Based on Average Rates for a Standard Room)
LOCATION
ChileLos Lagos RegionOsorno
NUMBER OF ROOMS
106
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Sonesta Hotel Osorno - UPDATED Prices, Reviews & Photos

Frequently Asked Questions about Sonesta Hotel Osorno
Which popular attractions are close to Sonesta Hotel Osorno?
Nearby attractions include Catedral San Mateo (1.0 km), Parque Cuarto Centenario de Osorno (1.1 km), and Plaza De Armas (0.9 km).
What are some of the property amenities at Sonesta Hotel Osorno?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Sonesta Hotel Osorno?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sonesta Hotel Osorno?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at Sonesta Hotel Osorno?
Yes, free parking is available to guests.
What are some restaurants close to Sonesta Hotel Osorno?
Conveniently located restaurants include Parrilla El Galpon, Wufher, and Del Piero Restaurante.
Are there opportunities to exercise at Sonesta Hotel Osorno?
Yes, guests have access to a fitness centre during their stay.
Does Sonesta Hotel Osorno have airport transportation?
Yes, Sonesta Hotel Osorno offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Sonesta Hotel Osorno located near the city centre?
Yes, it is 0.5 km away from the centre of Osorno.
Are any cleaning services offered at Sonesta Hotel Osorno?
Yes, dry cleaning and laundry service are offered to guests.
Does Sonesta Hotel Osorno offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.