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See all 3 hotels in Valle Nevado

Puerta del Sol Hotel

331 reviews
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Traveller (172)
Room & Suite (36)
Pool & Beach (6)
Overview
  • Excellent27%
  • Very good42%
  • Average19%
  • Poor6%
  • Terrible6%
Travellers talk about
“ski resort”(7 reviews)
“off piste”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
All hotel details
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Reviews (331)Write a Review
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All reviewsski resortbreakfast and dinneroff pisteheated poolla parvapisco soursthe hotel staffsouth americagood sizesnowboardinghallwayandes
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1 - 5 of 61 reviews
Reviewed 30 September 2017 via mobile

We stayed at the hotel this July for 4 nights with our family of 6. The location is great as you can walk out and enjoy the mountain. Check in was fine as we arrived early but since everyone checks in and out on the...More

Thank rrhsunny76
Response from CustomerServiceVN, Experience at Puerta del Sol HotelResponded 5 October 2017

Hello, We are grateful for your feedback. Thank you for contacting us and we inform you that our team is focused in developing our services in order to always improve it. Best Regards.

Reviewed 24 September 2017 via mobile

We enjoyed a wonderful week with great snow and weather. The ski resort was perfect. The rooms are quite basic , but it is what one expects from a mountain hotel. The restaurant alternatives were fine. We were a large group with kids (13) and...More

Thank agustin s
Response from CustomerServiceVN, Experience at Puerta del Sol HotelResponded 25 September 2017

Hello Agustin, Thank you for your comment. We are really happy all of you had a great experience with us! We´ll be waiting for you next year then! Best Regards.

Reviewed 20 September 2017

Just about everything regarding my experience was negative, but there were a few positives. The front desk staff were my saviors--very helpful, attentive, and good communicators. They seemed to care whether I was being taken care of. The rest, however, was awful. The booking process...More

Review collected in partnership with this hotel
Thank luke-norwalker
Response from CustomerServiceVN, Experience at Puerta del Sol HotelResponded 25 September 2017

Hello Luke, We are sorry that your experience with our reservation service didn´t match your expectations. We hope you had a great time skiing/snowboarding. Best Regards.

Reviewed 11 September 2017

The hotel is really close to the ski slopes and you can ski in/out of it! The room and bathroom are a little outdated but a good size. The breakfast is very good, several options and with good quality. The dinner is also included and...More

Thank angelfireBrazil
Response from CustomerServiceVN, Experience at Puerta del Sol HotelResponded 25 September 2017

Hello, We are really happy you had a good experience in Valle Nevado! Thank you for your comment and we´ll be waiting you and your kids next year :) Best Regards.

Reviewed 8 September 2017

We stayed 4 nights on this hotel. It was an amazing experience to stay in a nice hotel, so close to the ski slopes. They only accept reservations for specific dates, so it's better to use their website to check the start and end dates...More

Thank MMOA
Response from CustomerServiceVN, Experience at Puerta del Sol HotelResponded 25 September 2017

Hello, We are really grateful for your feedback and glad you had a great time with us! Just a comment regarding the tips that it is optional. Thank you for contacting us and we inform you that our team is focused in developing our services...More

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Traveller (172)
Room & Suite (36)
Pool & Beach (6)
Dining (3)
Hotel & Grounds (132)
Family and Play Areas (3)
About
Amenities
Top amenities
Pool
Restaurant
Free Parking
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Breakfast included
Room Service
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Breakfast included
Laundry Service
Multilingual Staff
Room Service
Babysitting
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Heated pool
Fitness Centre with Gym / Workout Room
Details
Price range
US$561 - US$684 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$561 - US$684 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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