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Chateau Grand Barrail

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Traveller (590)
Room & Suite (151)
Dining (88)
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Overview
  • Excellent58%
  • Very good27%
  • Average9%
  • Poor4%
  • Terrible2%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
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Rooms
May 7May 8
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,039)
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254
114
52
23
13
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254
114
52
23
13
Show reviews that mention
All reviewsrestaurant staffdeluxe roombeautiful groundswine regionfabulous hotelstayed for nightsshort drivecouple of nightssurrounding vineyardsright banklarge bathroomperfect staybeautiful roommain buildingbordeaux areaglass of winebread
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1 - 5 of 456 reviews
Reviewed yesterday

We stayed 2 nights before going to Paris. It wasn’t long enough. The hotel was beautiful and well maintained. Most of the staff was incredible. The restaurant staff were a little stiff but otherwise we wouldn’t have asked for more.

Review collected in partnership with this hotel
Thank SarahL026
Reviewed 4 days ago via mobile

Overall a very positive experience, with the exception of the restaurant for dinner. Hotel staff are very helpful. Rooms are quiet, comfortable, and clean. Poor wine menu, and not very good service at the restaurant.

Thank ZippinAround
Reviewed 1 week ago

Beautiful Chateau Hotel in the vineyards of Saint Emilion with excellent Service and Ambiance. Excellent Dinner, very good winelist, nice wellness aeria and a good Location for excursions in the Bordelais.

Review collected in partnership with this hotel
Thank hansw929
Reviewed 2 weeks ago

I would not call this type of place a chateau. The main building where there is the restaurant and the bar is a small chateau but all rooms are regular hotel rooms in buildings connected to the chateau. Reception staff were not well informed about...More

Review collected in partnership with this hotel
2  Thank banutgun
Response from ujGBA, Directeur général at Chateau Grand BarrailResponded 2 weeks ago

Dear SIr , We are really sorry to read your message and so surprised about your description. Indeed one of the most often compliment we have is about our welcoming staff in reception and in each service. Anyway you should not have had this feeling...More

Reviewed 2 weeks ago via mobile

I’ve never arrived at a 5 star establishment and had to struggle in with suitcases over a gravel drive with the hotel reception staff watching us. What a dreadful welcome. Summed up our whole stay really. Beautiful building but the service is non existent. Food...More

1  Thank Jackie E
Response from ujGBA, Directeur général at Chateau Grand BarrailResponded 2 weeks ago

We are really sorry to read your message and so surprised about your description. Indeed one of the most often compliment we have is about our welcoming staff in reception and in each service. Anyway you should not have had this feeling and we really...More

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Best Value Properties in Saint-Emilion, France
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Free High Speed Internet (WiFi)
Free Parking
Room Service
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$246 - US$467 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$246 - US$467 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (590)
Room & Suite (151)
Dining (88)
Pool & Beach (14)
Family and Play Areas (5)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
HadieSadie
7 April 2017|
AnswerShow all 5 answers
Response from ujGBA | Property representative |
Dear Guest, Many thanks for your interest in our property. It's possible to walk from the centre of Saint-Emilion to the hotel, it will takes one hour. You could also rent a bicycle directly at the hotel and your ride... More
0
Votes
Google Translation
Judith P
1 September 2016|
AnswerShow all 3 answers
Response from ujGBA | Property representative |
Dear Judith, It takes about 40 to 45 minutes depending the trafic to go to Bordeaux Airport from the hotel. Best Regards, Mehdi Rezki General Manager
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Votes
Google Translation
Judith P
31 August 2016|
AnswerShow all 4 answers
Response from ujGBA | Property representative |
Dear Judith, Many thanks for your question. We could arrange you a taxi from the Hotel to Bordeaux Airport in the mornings the fee will be about 100.00 €. Remain at your disposal, don't hesitate ton contact our Front Desk... More
0
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Google Translation
Room Tips
"Double Bedroom with beautiful view"
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"Try to arrange a room near the main building which is the small chateau. Otherwise you have to walk thru 2 or..."
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"hotel is not a 5 star. Spa is not a proper spa either it's just a large bathroom. Looks good from the..."
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"Only drawback is with the shower room where water always leak out because of the door design and construction"
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