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Viana Hotel & Spa, BW Premier Collection

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Traveller (112)
Room & Suite (44)
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Overview
  • Excellent70%
  • Very good22%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
“marco polo”(35 reviews)
“long island”(113 reviews)
“wedding weekend”(29 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
All hotel details
Additional information
Offers from Viana Hotel & Spa, BW Premier Collection
Special Offer: SpaJama Package!
Offers from Viana Hotel & Spa, BW Premier Collection
Special Offer: SpaJama Package!
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Rooms
Aug. 26Aug. 27
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (788)
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780 results
Traveller rating
529
176
44
17
14
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Time of year
LanguageEnglish
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529
176
44
17
14
Show reviews that mention
All reviewsmarco pololong islandwedding weekendsteam roomhair and makeupfeng shuibridal partyrehearsal dinnerbeautiful hotelthe entire staffwedding gueststhis past weekendhotel restaurantshuttle serviceroom blockmovie theaterroom was large
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1 - 5 of 780 reviews
Reviewed 5 days ago

I had the best makeup experience with Erika ever. She was amazing from the minute we walked in the door. She made you feel very comfortable and asked all the right questions. She completely understood what I was going for and knew exactly what to...More

Thank KrisFinn
Management response:Responded 4 days ago

Thank you for your wonderful kudos for our Makeup Artist, Erika, here at the Viana Hotel and Spa. She is professional and her eye for her craft is natural. She makes her clients feel at home and comfortable. She is a true asset to our...More

Hotel's Favourite
Reviewed January 18, 2018

We LOVED this hotel!! We selected the Viana for our wedding block after visiting with them. It was an easy choice for us after seeing the hotel and meeting with Erin. Throughout the whole process, Erin was by our side, emailing us updated rooming lists,...More

2  Thank Christopher L
Response from Takir R, General Manager at Viana Hotel & Spa, BW Premier CollectionResponded January 21, 2018

Thank you for your stellar review of the Viana Hotel and Spa. We are thrilled to know how much you and your guests enjoyed your stay with us for such a momentous occasion, from the staff, to our Spa to the food. We were honored...More

Reviewed 1 week ago via mobile

My husband and I found this hotel and spa to stay overnight, relax and get a full night sleep away from work, kids and dogs. When we arrived the lovely girl at the front desk said Our room need about 5 minutes to be ready...More

1  Thank Lani B
Management response:Responded 6 days ago

Thank you so much for your stellar review of the Viana Hotel and Spa. We are thrilled to see that you enjoyed a five star experience with us during your getaway! It is a true statement of the professionalism of our wonderful staff and all...More

Reviewed 1 week ago via mobile

We find ourselves traveling to Long Island quite frequently and wish we had known about this place sooner! We found ourselves wowed all the time. From the moment we walked in, three or four staff members were greeting us and welcoming us. The property is...More

Thank DX2W
Management response:Responded 6 days ago

Thank you so much for your stellar review of the Viana Hotel and Spa. We are thrilled to see that you enjoyed a five star experience with us! It is a true statement of the professionalism of our wonderful staff and all they do to...More

Reviewed 1 week ago

Staff was very courteous. Hotel was very clean and newly decorated. Lobby restaurant did not have great service for dinner, but otherwise this place is highly recommended. We stayed for a wedding and found the accommodations to be very nice.More

Thank Buzzardlite
Management response:Responded 1 week ago

Thank you for your review of the Viana Hotel and Spa for your stay during a wedding weekend! Our staff work diligently to assure that each guest has everything they need to enjoy a great stay. Their attention to detail is what makes them stand...More

View more reviews
About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Room Service
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$173 - US$297 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$173 - US$297 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (112)
Room & Suite (44)
Dining (19)
Pool & Beach (1)
Family and Play Areas (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
scottwosenthal
February 4, 2018|
AnswerShow all 2 answers
Response from 357tonyj | Reviewed this property |
I have to agree with Raeann's answer. This is a more sedate hotel for couples and families. A hockey team would be disruptive to their ability to properly serve the normal clientèle that come for Spa treatments. You're... More
0
Votes
shahow
May 10, 2017|
AnswerShow all 3 answers
Response from Jack H | Reviewed this property |
I don't know, I didn't travel with any pets.
1
Vote
hwrrick2
April 14, 2017|
Answer
Response from Aaron G | Reviewed this property |
Its about 2 to 3 hours depending on the season.
0
Votes
Room Tips
"We were across from the elevators and it was very quiet, but for the occasional loud guest -- which can not..."
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"I always ask for a room away from the elevators."
Read review
"If you're using the hotel to get ready for your wedding, I would recommend booking one of their suites in..."
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"Loved our room - suite, balcony, living room."
Read review
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