We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Viana Hotel & Spa, BW Premier Collection

CancelonUS$150*
View Deal
Certificate of Excellence
GreenLeadersGold level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$150*
Great Deal
US$152*
US$152*
Compare best prices from top travel sites
and 9 more sites!
Professional photos
Viana Hotel & Spa, BW Premier Collection
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

683 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Viana Hotel & Spa, BW Premier Collection
See the most recent reviews
Showing 675: English reviews
New York City, New York
Reviewed 3 weeks ago via mobile

Alicia from the Sales Dept made our stay memorable. We're a group of 19 and there were no hitches and, in fact, she went above and beyond to make everything better for us. Thanks also to Casey at the front desk and to our shuttle van drivers. From rooms, to transportation to the restaurant, everything worked perfectly. We'll be back!

 Report
Helpful?
Thank DANCEshow
Takir R, General Manager at Viana Hotel & Spa, BW Premier Collection, responded to this review

Thank you so much for your excellent review of the Viana Hotel and Spa. It always makes us happy to hear how much our guests enjoy their stay. Our staff enjoy going above and beyond to assure each of our guests enjoy their stay and to anticipate anything they may need. We are thrilled to pass along your kind words...

Westchester County, New York
Reviewed 4 weeks ago

This was our 2nd stay at Viana Hotel and Spa. We first visited after a work engagement because we were going to a concert at The Space at Westbury (within walking distance!) The Marco Polo restaurant is a treat, delicious fusion of Italian/ Asian food. The rooms are comfortable and spacious. The bed is terrific. Service is excellent, staff couldn't...

 Report
Helpful?
Thank bindiboo
Takir R, General Manager at Viana Hotel & Spa, BW Premier Collection, responded to this review

Thank you for your excellent review of the Viana Hotel and Spa. We are happy to hear how much you enjoyed your stay and are repeat guests! Our staff enjoys going above and beyond to see to it that our guests are treated to a home away from home experience. They are what keeps this hotel running smoothly. They strive...

Upstate, NY
Reviewed 4 weeks ago

Very acceptable hotel, conveniently located in Westbury, Long Island. The front desk staff person was very nice and efficient, and the room was roomy and clean. The bathroom was spacious. One small complaint here, which I have noticed is inexplicably replicated among other nicer hotels - no shower cap. Really! How much can such a tiny piece of plastic cost...

 Report
Helpful?
Thank Srchn4Sun
Takir R, General Manager at Viana Hotel & Spa, BW Premier Collection, responded to this review

Thank you for sharing your experience at the Viana Hotel and Spa. We are glad to see that our convenient location is one of the reasons that brought you to our hotel. We are very close to the LIRR, should you choose not to utilize your car or a quick drive to many local and delicious restaurants and shopping. Our...

Reviewed 4 weeks ago

Room: Beautiful, clean, fresh linens and towels, awesome jacuzzi, the balcony is large, my fiance loved the room--said it was bigger and nicer than any other hotel he's been to (and he travels a lot for work!). Location: Convenient to a lot of major roads in Long Island and close to train stations--easy access to the city if that is...

 Report
Helpful?
Thank Rose M
Takir R, General Manager at Viana Hotel & Spa, BW Premier Collection, responded to this review

Thank you for sharing your excellent experience at the Viana Hotel and Spa. We are so happy that you were able to take advantage of our Romance Package. It is specifically designed for couples to reset, relax and reconnect. We are flattered by your husband's review as well. We strive to exceed our guests' expectations and thankfully, it seems we...

Yonkers, New York
Reviewed 18 April 2017 via mobile

We had a wedding block at this hotel this past weekend and we had a lovely stay. Our guests loved the hotel. Erin was very attentive and quick to respond. We had over 25 rooms booked Thank you so much!

 Report
Helpful?
Thank sn0809
Takir R, General Manager at Viana Hotel & Spa, BW Premier Collection, responded to this review

Thank you so much for sharing your review of the Viana Hotel and Spa. We are honored that you chose us to be such an integral part of such a momentous occasion. My staff and I strive to cater to each guest's needs, aiming to exceed expectations. We are alway happy to know that this shines through. We will gladly...

Brooklyn, New York
Reviewed 15 April 2017

My friends & I stayed for one night. From the point of inquiry throughout execution, I was pleased. Oscar, one of the spa receptionists was very helpful as his tips saved us a lot of time and confusion. The hotel Reception staff Bruce and Vanessa were exceptional. Bruce clearly loves what he does and his demeanor and interaction with us...

 Report
Helpful?
Thank KizieP
Takir R, General Manager at Viana Hotel & Spa, BW Premier Collection, responded to this review

Thank you so much for your outstanding review of the Viana Hotel and Spa. We are honored to have been such an integral part of such a milestone occasion. We hope the birthday girl enjoyed every moment. Thank you for your kind words for our staff, especially Will, Bruce, Vanessa, Veronica and Rosanna. We are more than happy to share...

West Chicago, Illinois
Reviewed 4 April 2017

The room is clean and well organized. While close to businesses and urban centers it is a little out of the way. A nice work out room and a great AM breakfast experience. It is at its heart a SPA so a little pampering along the way. Lastly a really good value for the money. The staff are friendly and...

 Report
Helpful?
Thank T456QPpaulj
Takir R, General Manager at Viana Hotel & Spa, BW Premier Collection, responded to this review

Thank you for sharing your wonderful experience at the Viana Hotel and Spa. We are so happy to hear how much you enjoyed the amenities that we have to offer our guests. We like to think of our hotel as an oasis in this concrete jungle. The rooms are designed with Feng Shui principles in mind so that our guests...

Reviewed 4 April 2017 via mobile

This hotel was perfect for our wedding guests and ourselves. Rooms are nice and suites were great for bridal party! Staff could not be nicer or more accommodating. Erin was amazing from first visit to followup after our stay..kept us constantly updated! Would highly recommend this hotel!

 Report
Helpful?
Thank Dawn I
Takir R, General Manager at Viana Hotel & Spa, BW Premier Collection, responded to this review

Thank you very much for your excellent review of the Viana Hotel and Spa and our amazing staff. We are honored you chose us to be an integral part of such a momentous occasion. My staff and I take great pride in tending to our guests to assure that their needs are met and anticipate anything they may want. We...

Newark, Delaware
Reviewed 3 April 2017

The room was clean with good amenities--fridge, coffee maker and microwave. Fresh fruit, tea, and and water were available in the lobby. Friendly staff were welcoming and accommodating. They took pride in their job and the establishment. The bar area was nice and manager and workers were friendly.

 Report
Helpful?
Thank BarbE2121
Takir R, General Manager at Viana Hotel & Spa, BW Premier Collection, responded to this review

Thank you for your wonderful review of the Viana Hotel and Spa and our amazing staff. We are glad that you were able to enjoy some of the amenities our hotel has to offer. Our staff take great pride in assuring a comfortable and memorable stay for each of our guests. They go above and beyond in hopes to exceed...

Severna Park, Maryland
Reviewed 3 April 2017

Our trips to Long Island are never very long and always for medical reasons. We stay at the Viana hotel because it has everything we need. Great restaurant on site, extremely friendly and helpful staff and first class accommodations.

 Report
Helpful?
Thank Jenny W
Takir R, General Manager at Viana Hotel & Spa, BW Premier Collection, responded to this review

Thank you for your wonderful review of the Viana Hotel and Spa. We are happy to hear that we make the reason you stay with us a little more pleasant. We take pride in making our guests feel like they have a home away from home. This is what keeps our guests coming back time and again. We are thrilled...

125 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (92)
Viewed
Room/Suite (34)
Viewed
Dining (11)
Viewed
Bathroom (6)
Viewed
Hotel & Grounds (14)
Viewed
Business Centre/Function Rooms (1)
Viewed
Pool/Beach Area (1)
Viewed
View from Room (1)
Viewed
Family/Play Areas (1)
Viewed
Other (23)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (33)
Viewed
Business Centre/Function Rooms (3)
Viewed
Dining (6)
Viewed
Family/Play Areas (1)
Viewed
Room/Suite (7)
Viewed
Hotel & Grounds (8)
Viewed
Bathroom (1)
Viewed
Pool/Beach Area (1)
Viewed
Other (6)
04/06/2017 05/06/2017
Hotels you might also like...
Also consider these accommodations in or near Westbury
7.5 km away
The Inn At Fox Hollow Hotel
9.0 km away
Garden City Hotel
Garden City Hotel
#2 of 4 in Garden City
503 reviews
5.9 km away
Homewood Suites by Hilton Carle Place - Garden City
Show Prices
Show Prices
Show Prices
4.2 km away
Hilton Garden Inn Westbury
13.5 km away
Glen Cove Mansion and Conference Center
5.7 km away
Hyatt Place Garden City
Hyatt Place Garden City
#1 of 4 in Garden City
507 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to Viana Hotel & Spa! We are a member of the exclusive Small Luxury Hotels of the World and a LEED certified green hotel that has made a commitment to sustainability. Viana Hotel & Spa offers stylish and modern accommodations with luxurious amenities in every room. Our vibrant and colorful decor transmits the feeling of a tropical retreat in the heart of Long Island. Our layout has been carefully thought out to include feng shui, increased harmony, and an enhanced sense of vitality and joy. We are one of the area's only luxury boutique hotels that is energy efficient, green built, and feng shui based. We offer and unique and engaging alternative to small luxury hotels in the areas of Nassau County, Manhattan, and Suffolk County. We have many on-site amenities that are sure to provide the right balance of relaxation and enjoyment for your vacation. Our guests enjoy an atmosphere of peace and calm that is complimented by the zen-like design of each guest room. Special features of our hotel and spa include a rejuvenating spa, a full service beauty and nail salon, a state of the art fitness center and indoor lap pool, and a renowned casual restaurant with Italian/Asian fusion cuisine. Come enjoy our fresh approach to hospitality that ensure our guests' comfort is always attended to in style. We greatly anticipate your visit! Viana Hotel & Spa is a BW Premier Collection member and offers BW rewards points good towards free room stays. BW Rewards(R) members can earn points from a great selection of preferred partners, like Apple, or United Airlines amongst dozens of others. ... more   less 

Additional Information about Viana Hotel & Spa, BW Premier Collection

Address: 3998 Brush Hollow Road, Westbury, NY 11590 (Formerly Viana Hotel & Spa)
Region: United States > New York > Long Island > Westbury
Price Range: $219 - $381 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Viana Hotel & Spa, BW Premier Collection 4*
Number of rooms: 116
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Orbitz, Hotwire, Hotels.com, Priceline, Agoda, Cancelon, getaroom.com, TripOnline SA and HRS so you can book your Viana Hotel & Spa, BW Premier Collection reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Viana Hotel Westbury
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Viana Hotel & Spa, BW Premier Collection staff and other travellers.
14 questions
Ask a question
Saratoga Springs, New York
2 months ago
over a year ago
Plainview, NY
13 days ago
Fort Myers Beach, Florida
1 month ago
PA
2 months ago

See all questions (14)

Questions? Get answers from Viana Hotel & Spa, BW Premier Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Pent House is top shelf but the smaller rooms are fine too”
cuse592017, 5 May 2017 | Read review
“Any of the "01" rooms are going to be very large--PH is also going to be a quieter floor.”
E5717PErosem, 25 Apr 2017 | Read review
“Have been in many rooms there and all are good..”
T456QPpaulj, 4 Apr 2017 | Read review
“Check air conditioning units and heating unit for noise level before settling in....”
Kbfz, 22 Mar 2017 | Read review
“Hotel does have an indoor pool but its not a pool-pool. Close to theaters, concert venue, fast food.”
Jewels31992, 21 Feb 2017 | Read review
5 of 5
Cancelon
US$150* /night
View Deal
Expedia.comUS$152
TripAdvisorUS$152
PricelineUS$152
View all 11 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates